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Candlewood Suites San Antonio Airport by IHG

2.5 star property

Photo gallery for Candlewood Suites San Antonio Airport by IHG

1 bedroom, down duvets, desk, laptop workspace
Outdoor pool, open 9:00 AM to 9:00 PM, pool loungers
1 bedroom, down duvets, desk, laptop workspace
BBQ/picnic Area
Interior

Reviews

7.8 out of 10
Good

Popular amenities

  • Kitchen
  • Pool
  • Free airport shuttle

Explore the area

View map
418 Portland Rd, San Antonio, TX, 78216
  • North Star Mall
    ‪19 min walk‬
  • San Antonio Zoo and Aquarium
    ‪6 min drive‬
  • Alamo
    ‪10 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪3 min drive‬

Room options

View all photos for Suite, 1 Bedroom

1 bedroom, down duvets, desk, laptop workspace

Suite, 1 Bedroom

8.4 out of 10
Very good
(9 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

1 bedroom, down duvets, desk, laptop workspace

Suite, 1 Bedroom

8.4 out of 10
Very good
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed

1 bedroom, down duvets, desk, laptop workspace

Studio Suite, 1 King Bed

8.0 out of 10
Very good
(17 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

1 bedroom, down duvets, desk, laptop workspace

Studio Suite, 2 Queen Beds

8.0 out of 10
Very good
(35 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds

1 bedroom, down duvets, desk, laptop workspace

Studio Suite, 2 Queen Beds

8.8 out of 10
Excellent
(14 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed

1 bedroom, down duvets, desk, laptop workspace

Studio Suite, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

1 bedroom, down duvets, desk, laptop workspace

Studio Suite

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

1 bedroom, down duvets, desk, laptop workspace

Studio Suite, 1 Queen Bed

8.6 out of 10
Excellent
(8 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

1 bedroom, down duvets, desk, laptop workspace

Studio Suite, 1 Queen Bed

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

1 bedroom, down duvets, desk, laptop workspace

Studio Suite, 1 Queen Bed

8.0 out of 10
Very good
(58 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

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Premium bedding, desk, laptop workspace, blackout curtains

Spark by Hilton San Antonio Airport

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
4.2 out of 5, Very good, 1,022 reviews
The price is NZ$110
includes taxes & fees
6 Oct - 7 Oct
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About the area

San Antonio

A stay at Candlewood Suites San Antonio Airport by IHG places you in the heart of San Antonio, a 7-minute drive from San Antonio Zoo and Aquarium and 10 minutes from Alamo. .This hotel is 9.2 mi (14.8 km) from Henry B. González Convention Center and 9.4 mi (15.1 km) from Alamodome.

What's nearby

  • North Star Mall - 19 min walk - 1.6 km
  • San Antonio Zoo and Aquarium - 6 min drive - 9.4 km
  • Alamo - 10 min drive - 15.0 km
  • Henry B. González Convention Center - 11 min drive - 15.8 km
  • Six Flags Fiesta Texas - 17 min drive - 22.1 km

Getting around

  • San Antonio Station - 12 min drive
  • San Antonio International Airport (SAT) - 7 min drive

Restaurants

  • ‪Whataburger - ‬14 min walk
  • ‪Dunkin' - ‬13 min walk
  • ‪Old San Francisco Steak House - ‬10 min walk
  • ‪Paseo - ‬3 min drive
  • ‪Revolutionary Wings - ‬7 min walk

About this property

Candlewood Suites San Antonio Airport by IHG

Hotel with free parking, in the vicinity of San Antonio Zoo and Aquarium
Candlewood Suites San Antonio Airport by IHG offers 72 air-conditioned accommodations with DVD players and coffee/tea makers. Beds feature down comforters. Televisions come with cable channels and Netflix. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers and hair dryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 72 air-conditioned rooms featuring kitchenettes with full-sized refrigerators/freezers and stovetops. Wired and wireless internet access is complimentary, while DVD players and cable programming provide entertainment. Conveniences include desks and microwaves, as well as phones with free local calls.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and a picnic area.
Grab a bite from the snack bar/deli serving guests of Candlewood Suites San Antonio Airport by IHG.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. A roundtrip airport shuttle is complimentary (available 24 hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle on request
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Uncovered extended parking on site (USD 7 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Books
  • Games
  • Outdoor pool
  • TV in common areas
  • Video library

Family friendly

  • Children's games
  • DVD player
  • Fenced pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Pool toys
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (87 centimetre high)
  • Handrails in stairways (88 centimetre high)
  • Lift (89 centimetre wide door)
  • Raised toilet seat (80 centimetre high)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2016
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch TV with cable channels
  • DVD player
  • Netflix
  • Streaming services

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Separate dining area
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 25 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Uncovered extended parking fee: USD 7 per night
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites San Antonio Airport Hotel
Candlewood Suites San Antonio Airport Hotel
Hotel Candlewood Suites San Antonio Airport San Antonio
San Antonio Candlewood Suites San Antonio Airport Hotel
Hotel Candlewood Suites San Antonio Airport
Candlewood Suites San Antonio Airport San Antonio
Candlewood Suites Hotel
Candlewood Suites
Candlewood Suites San Antonio
Candlewood Suites San Antonio Airport
Candlewood Suites San Antonio Airport by IHG Hotel
Candlewood Suites San Antonio Airport an IHG Hotel
Candlewood Suites San Antonio Airport by IHG San Antonio
Candlewood Suites San Antonio Airport by IHG Hotel San Antonio

Reviews

Candlewood Suites San Antonio Airport by IHG Reviews

7.8

Good

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 468 out of 1003 reviews
Rating 8 - Good. 218 out of 1003 reviews
Rating 6 - Okay. 124 out of 1003 reviews
Rating 4 - Poor. 81 out of 1003 reviews
Rating 2 - Terrible. 112 out of 1003 reviews

Reviews

10/10 Excellent

Linda

Stayed 2 nights in Jun 2025

8/10 Good

Miriam

Stayed 1 night in Jun 2025

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in May 2025

10/10 Excellent

Rebecca

Stayed 1 night in Jun 2025

8/10 Good

Stephanie

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Property conditions & facilities
Staff were nice. The attendant at night that watched the parking lot seemed to be more of a lingering patron rather than a worker initially but was keeping a watchful eye. I asked the front desk if he was security or just a patron lingering and she informed me he was security. The bed did not have a comforter. Some updates need to be made on paint etc. the AC unit in bedroom never shut off even though I switched to off. The window was leaking when it rained heavy the first night there.
Stayed 2 nights in Jun 2025

10/10 Excellent

mauricio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 2 nights in Jun 2025

10/10 Excellent

Maria

Stayed 1 night in Jun 2025

2/10 Terrible

Christopher

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer service was non-existent, staff/management could careless about their guest or consider any minor accomodations. No empathy or sympathy. Once they get your money they can careless about the guest
Stayed 1 night in Jun 2025

10/10 Excellent

John

Stayed 1 night in May 2025

10/10 Excellent

drea

Stayed 1 night in May 2025

10/10 Excellent

Marcos

Business traveller
Stayed 2 nights in Jun 2025

10/10 Excellent

Rachelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jun 2025

10/10 Excellent

Romullo cezar

Stayed 3 nights in May 2025

10/10 Excellent

Mary Kay

Stayed 3 nights in May 2025

8/10 Good

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean and staff friendly, rooms were spacious and comfortable, surprised no breakfast but coffee was free and delicious, the only issue was safety/security, the morning after our first night my vehicle and another next to it where broken in and had our window broken, nothing was taken, was told by front desk and police they are looking for weapons and target pick up trucks, spent whole afternoon looking for place to replace window, then second night kept going out to parking lot every hour till 1:00 am to check out parking lot, morning front desk stated it is very common now and it might be more convenient to leave vehicle unlocked. I know its happening constantly in City of San Antonio at hotels and restaurants, but a security guard would help since there are is no fence around the establishment.
Stayed 2 nights in May 2025

8/10 Good

Alyssa Cristine

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Jason

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Check in person was not friendly, the room had an unpleasant smell. Needless to say I checked out early and the same unfriendly person reminded me she still had to charge the full payment. I will never stay there again.
Stayed 2 nights in May 2025

4/10 Poor

Alexa, Katy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Refrigerator was extremely noisy, power kept going out in the room, tv only had limited channels, no kids entertainment, kitchen had no hot water, tub was dirty and hotel staff didn't want to provide extra blanket. They have NO breakfast!
Stayed 2 nights in May 2025

6/10 Okay

Kalani

Liked: Cleanliness
Hotel was nice, location was convenient. The ladies who worked the front desk were nice. The downfall of this hotel was they did not have enough clean towels, we went one night with only hand towels and washcloths because they didn’t have any bath towels. Housekeeping did not try to clean our room the entire visit until 9 in the morning of the day we were checking out. Our stay was 3 nights.
Stayed 3 nights in May 2025

2/10 Terrible

Jesse

I booked online and arrived in the evening at the hotel lobby to find a line of people almost out the door. rather than checking in and going to bed, which was the plan, the long line in the lobby got even longer, prompting me to book another hotel nearby (Red Roof In) and got a ride there to sleep, and in the process losing the money I spent on the room at Candlewood.
Stayed 1 night in May 2025

8/10 Good

Robert

Stayed 1 night in May 2025

6/10 Okay

Molly

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
We had a very delayed flight into the San Antonio airport with plans of a family member picking us up to drive us home to the New Braunfels area. Because our flight was so delayed and there were storms, I decided to book a hotel by the airport to stay the night and get picked up in the morning. As soon as I booked the reservation through a third party(hotels.com), I called this location to tell the staff that we would be arriving very very late (2:30-3am). The woman working the desk rushed me off the phone saying the lobby was full of customers...I was a customer TOO!!!! she asked my name and said she would make a note that me andy family would be getting in very late because of flight delays. When we arrived (around 2 am), the young man working the front desk laughed and said "I was about to cancel your reservation!" Even though I had just booked it about 4.5 hours prior. I told him about the woman I spoke to saying she would make a note of my name, reservation, and arrival time situation... He told me he saw no note and told me "well I tried to call you about FIVE times!" And I replied " I was on an AIRPLANE!!!". When I went downstairs in the am to check with the front desk clerk (young woman with a red streak in her hair who was very professional & nice) I specifically put the do not disturb sign on the door because our toddler was still tired from our trip. my husband said the cleaning staff STILL knocked multiple times very loudly! They should know better!!!
Stayed 1 night in May 2025

10/10 Excellent

Katherine

Stayed 1 night in May 2025

8/10 Good

Pedro

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

2/10 Terrible

Victor

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay elsewhere

Facility is run down. Carpet was left very wet and staff did nothing to correct it. My room type was over booked. Had to settle for a sofa bed. Shower was in poor shape. AC controllers would not work properly.
Stayed 1 night in May 2025