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DoubleTree by Hilton San Antonio Downtown

4.0 star property

Photo gallery for DoubleTree by Hilton San Antonio Downtown

Exterior
Exterior
Exterior
Coffee shop
Desk, blackout curtains, iron/ironing board, free cots/infant beds

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View map
502 W. Cesar E. Chavez, San Antonio, TX, 78207
  • Place, Market Square
    ‪7 min walk‬
  • Place, River Walk
    ‪15 min walk‬
  • Place, San Antonio River
    ‪15 min walk‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪12 min drive‬

Room options

Room, 2 Double Beds, Accessible, Non Smoking

9.2 out of 10
Wonderful
(18 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

8.8 out of 10
Excellent
(48 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

8.6 out of 10
Excellent
(25 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

San Antonio

With a stay at DoubleTree by Hilton San Antonio Downtown, you'll be centrally located in San Antonio, within a 5-minute drive of River Walk and Market Square. .This hotel is 4.6 mi (7.5 km) from San Antonio Zoo and Aquarium and 8.4 mi (13.5 km) from Lackland Air Force Base.

What's nearby

  • Market Square - 7 min walk - 0.6 km
  • River Walk - 15 min walk - 1.3 km
  • San Antonio River - 15 min walk - 1.3 km
  • Henry B. González Convention Center - 2 min drive - 1.9 km
  • Alamo - 4 min drive - 2.7 km

Getting around

  • San Antonio Station - 10 min drive
  • San Antonio International Airport (SAT) - 17 min drive

Restaurants

  • ‪Bexar County Courthouse - ‬14 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Mi Tierra Café y Panadería - ‬8 min walk
  • ‪Cattleman's Square - ‬7 min walk
  • ‪Papa John's Pizza - ‬12 min walk

About this property

DoubleTree by Hilton San Antonio Downtown

DoubleTree by Hilton San Antonio Downtown offers 249 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations.

This San Antonio hotel provides wireless Internet access (speed: 50+ Mbps) for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 249 guestrooms featuring refrigerators and flat-screen televisions. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. This hotel also features wireless internet access (surcharge), a television in a common area, and a ballroom.
Satisfy your appetite with American cuisine at So Frio, a restaurant where you can enjoy drinks at the bar/lounge, take in the pool view, or dine alfresco. Dining is also available at the coffee shop/cafe. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 10:30 AM for a fee.
Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Planning an event in San Antonio? This hotel has 9000 square feet (836 square meters) of space consisting of conference space and 6 meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 10:30 AM.
So Frio - Overlooking the pool, this restaurant specializes in American cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per stay)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (USD 9.95 per stay)

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 30 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; USD 20 for adults and USD 13 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • So Frio

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)

Business services

  • 6 meeting rooms
  • 9,000 square feet of conference space

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1992
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 35.00
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 20 for adults and USD 13 for children
  • Fee for in-room wireless internet: USD 9.95 per stay (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per stay (rates may vary)
  • Covered self parking fee: USD 30 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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DoubleTree by Hilton San Antonio Downtown Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 573 out of 1002 reviews
Rating 8 - Good. 174 out of 1002 reviews
Rating 6 - Okay. 111 out of 1002 reviews
Rating 4 - Poor. 65 out of 1002 reviews
Rating 2 - Terrible. 79 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Roel

Liked: Cleanliness, staff & service, amenities
Na
Stayed 1 night in Dec 2025

10/10 Excellent

Matthew

Stayed 3 nights in Dec 2025

8/10 Good

Juan

Liked: Cleanliness, staff & service
Wasn't sure about the area; it looked quiet enough. If you look hard enough you can find scratches in the entrances and around the doorframes, which really brings down the look, but the hotel looks nice enough. Hotel must have been quite lovely when it first opened. The staff are very kind and professional. The rooms were clean, and I slept well. Would probably stay again.
Stayed 1 night in Dec 2025

8/10 Good

Isabel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
Cookies where delicious
Stayed 1 night in Dec 2025

10/10 Excellent

Jennifer

Stayed 1 night in Dec 2025

10/10 Excellent

Colby

Stayed 1 night in Dec 2025

10/10 Excellent

Marlen

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 3 nights in Nov 2025

10/10 Excellent

Patsy

Stayed 1 night in Dec 2025

10/10 Excellent

Becky

Liked: Amenities
Clean rooms, great breakfast and service
Stayed 2 nights in Dec 2025

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel is beautiful at Christmas and the rooms are nice. The cookies at checkin were a nice surprise. The only complaint I would have is theres not a microwave in the room.
Stayed 2 nights in Dec 2025

10/10 Excellent

Yvonne

Stayed 1 night in Dec 2025

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great everything
Stayed 1 night in Dec 2025

10/10 Excellent

Eric

Stayed 1 night in Dec 2025

4/10 Poor

David

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Maid service. Had to use the same towels both days. You would think that the price we paid we would have gotten clean towels each day, but that must be your policy, not to change them out. No WIFI service, guess that was an extra cost I overlooked along with the paid parking. I will definitely read all the amenities before I book another motel in the area. But this want be one of them. Slamming doors all night long also. But that's other guest's fault. Not completely satisfied, but you got my money so I will just move on.
Stayed 2 nights in Dec 2025

6/10 Okay

Brent

All good except the room was not cleaned/ sheets or towels not changed. Had to go to front desk to get fresh towels and no wash rags were included in the replacement
Stayed 2 nights in Dec 2025

2/10 Terrible

Ana M, Fort Worth

Disliked: Cleanliness, amenities, property conditions & facilities
everything wring with this hotel
Stayed 1 night in Dec 2025

10/10 Excellent

Amanda

Stayed 1 night in Dec 2025

6/10 Okay

Monorom

Travelled with family and small children
Disliked: Property conditions & facilities
Room we had was musty and damp. Had to keep Door open for couple hours to air out the room. Parking was terrible. 30$ a night to park. After taking family to riverwalk and return back to hotel their no parking due to company event. Took over 1hr to find parking in the garage.
Stayed 1 night in Dec 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities
Great
Stayed 1 night in Dec 2025

8/10 Good

Stephen

Stayed 2 nights in Dec 2025

10/10 Excellent

Ilse ivonne

Liked: Cleanliness, staff & service, amenities
Great room and staff, I enjoyd some food and drinks at the bar and they were great
Stayed 1 night in Dec 2025

4/10 Poor

Jorge

Stayed 1 night in Dec 2025

8/10 Good

osvaldo, las vegas

Liked: Cleanliness, property conditions & facilities
Yes
Stayed 2 nights in Dec 2025

10/10 Excellent

chole

Stayed 1 night in Dec 2025