Holiday Inn San Antonio - Riverwalk by IHG

3.0 star property

Photo gallery for Holiday Inn San Antonio - Riverwalk by IHG

Exterior
Property amenity
Exterior
Meeting facility
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
217 North St. Mary's Street, San Antonio, TX, 78205-2303
  • Place, River Walk
    ‪1 min walk‬
  • Place, Market Square
    ‪8 min walk‬
  • Place, Henry B. González Convention Center
    ‪10 min walk‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪13 min drive‬

Room options

Standard Room, 2 Double Beds

8.4 out of 10
Very good
(65 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Balcony

8.4 out of 10
Very good
(5 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(46 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Premium Room

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

Standard Room, 2 Queen Beds (High Floor)

9.6 out of 10
Exceptional
(4 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, River View

8.8 out of 10
Excellent
(23 reviews)
  • River view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(50 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

9.2 out of 10
Wonderful
(10 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

Premium Room, 1 King Bed with Sofa bed (High Floor)

8.0 out of 10
Very good
(6 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

San Antonio

With a stay at Holiday Inn San Antonio - Riverwalk by IHG, you'll be centrally located in San Antonio, steps from San Antonio Majestic Theater and Aztec Theater. .This hotel is 0.1 mi (0.1 km) from River Walk and 0.3 mi (0.5 km) from Briscoe Western Art Museum.

What's nearby

  • River Walk - 1 min walk - 0.1 km
  • Aztec Theater - 2 min walk - 0.2 km
  • San Antonio Majestic Theater - 3 min walk - 0.3 km
  • Market Square - 8 min walk - 0.8 km
  • Henry B. González Convention Center - 10 min walk - 0.9 km

Getting around

  • San Antonio Station - 8 min drive
  • San Antonio International Airport (SAT) - 18 min drive

Restaurants

  • ‪Double Standard - ‬3 min walk
  • ‪Iron Cactus Mexican Restaurant and Margarita Bar - ‬2 min walk
  • ‪Rita's on the River - ‬5 min walk
  • ‪Bohanan's Prime Steaks and Seafood - ‬2 min walk
  • ‪Hugman's Oasis - ‬3 min walk

About this property

Holiday Inn San Antonio - Riverwalk by IHG

Holiday Inn San Antonio - Riverwalk by IHG offers 313 accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 37-inch LED televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Stay in one of 313 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Enjoy a range of recreational amenities, including an outdoor pool, a hot tub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy American cuisine at Windows on the River, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 11 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in San Antonio? This hotel has 10000 square feet (929 square meters) of space consisting of conference space and 9 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Windows on the River - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Mugg's Coffee Experience - This coffee shop serves breakfast and lunch. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 39 per day; includes in/out privileges)
  • Valet parking on site (USD 47 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11 AM for a fee: USD 21.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mugg's Coffee Experience
  • Windows on the River

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 10,000 square feet of conference space
  • 24-hour business centre
  • 9 meeting rooms
  • Computer station

Outdoors

  • Garden
  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 23 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 1.5 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 21.95 per person
  • Self parking fee: USD 39.00 per day (in/out privileges)
  • Valet parking fee: USD 47.00 per day (in/out privileges)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel San Antonio Riverwalk
Holiday Inn San Antonio Riverwalk
San Antonio Riverwalk Holiday Inn
Holiday Inn Riverwalk Hotel San Antonio
Holiday Inn San Antonio Riverwalk Hotel
Holiday Inn Riverwalk Hotel
Holiday Inn Riverwalk
Holiday Inn San Antonio
San Antonio Holiday Inn
Riverwalk Holiday Inn

Holiday Inn San Antonio - Riverwalk by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 782 out of 1387 reviews
Rating 8 - Good. 266 out of 1387 reviews
Rating 6 - Okay. 175 out of 1387 reviews
Rating 4 - Poor. 88 out of 1387 reviews
Rating 2 - Terrible. 76 out of 1387 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Fransis

Stayed 2 nights in Feb 2026

10/10 Excellent

Ken

Stayed 1 night in Feb 2026

10/10 Excellent

Susan

Stayed 2 nights in Feb 2026

10/10 Excellent

Sergio

Excellent everything
Stayed 2 nights in Feb 2026

10/10 Excellent

Michelle

Stayed 2 nights in Jan 2026

10/10 Excellent

Janelly

Stayed 1 night in Feb 2026

8/10 Good

Ivan

Stayed 1 night in Feb 2026

8/10 Good

Ruby

Travelled with family
Liked: Staff & service
Room had hair on toilet, floor had debris and the couch is dirty and has questionable stains on it.
Stayed 2 nights in Feb 2026

10/10 Excellent

Luis

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It’s a great place to stay, clean rooms, the food was great and the customer service was excellent. The only thing we didn’t like it’s that you have to pay for parking. But this hotel would be the best option to stay if the parking was included.
Stayed 2 nights in Feb 2026

10/10 Excellent

Manuel, Santa Clarita

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Walking distance to everything
Stayed 2 nights in Jan 2026

10/10 Excellent

Yolanda

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean affordable and right on the riverwalk. Breakfast was great! Definitely stay here again.
Stayed 2 nights in Dec 2025

4/10 Poor

Ilona

Disliked: Amenities, property conditions & facilities
I would have given them at least 3 stars but they didn't give you a bottle of water and their bottled water cost over $4. I came from the airport thirsty.
Stayed 2 nights in Jan 2026

10/10 Excellent

Traci

Travelled with group
Liked: Cleanliness, staff & service, amenities
Na
Stayed 1 night in Nov 2025

8/10 Good

Linda

Travelled with partner
Room was not as clean as I like
Stayed 2 nights in Jan 2026

10/10 Excellent

Gloria

Stayed 1 night in Jan 2026

10/10 Excellent

Stephen

Stayed 2 nights in Jan 2026

10/10 Excellent

Cagan

Stayed 1 night in Jan 2026

8/10 Good

Jennifer

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Staff was great. Front desk very friendly. On first entry room looked clean. But when I did My wipe down it was dirty! The bathroom and shower were not cleaned thoroughly at all. Corners of floor were dirty. Rusty fixtures. Main room furniture was not cleaned towel turned brown when wiping it down. Elevators looked like they were never cleaned. Floors super dirty as well as the doors of elevator had hand prints all over like not wiped down ever. Hall out to riverwalk looked like it was forgotten about. Only table cloth thrown down there the whole time were were there. As well as trash and carpet looked like it was never cleaned!! The stay was good just needs a deep clean and then keep it clean!!
Stayed 2 nights in Jan 2026

4/10 Poor

Brenda

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Had to change rooms because me of ants in room
Stayed 1 night in Jan 2026

6/10 Okay

Verlene

No water
Stayed 3 nights in Jan 2026

10/10 Excellent

Isabel

Stayed 2 nights in Jan 2026

10/10 Excellent

Stacey

Stayed 1 night in Dec 2025

2/10 Terrible

Deirdre

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was so dirty as we’re the halls and lobby. The heat didn’t work in the rooms either. The staff was pleasant. No speakable amenities, internet was very spotty.
Stayed 3 nights in Jan 2026

10/10 Excellent

Isaac

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great!
Stayed 2 nights in Dec 2025

10/10 Excellent

Beverly

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Walking distance to restaurants and shopping
Stayed 2 nights in Jan 2026