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Holiday Inn San Antonio - Riverwalk by IHG

3.0 star property

Photo gallery for Holiday Inn San Antonio - Riverwalk by IHG

Exterior
Property preview
Meeting facility
Property amenity
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
217 North St. Mary's Street, San Antonio, TX, 78205-2303
  • Place, River Walk
    ‪1 min walk‬
  • Place, San Antonio Majestic Theater
    ‪3 min walk‬
  • Place, Henry B. González Convention Center
    ‪10 min walk‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds

8.4 out of 10
Very good
(48 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Balcony

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(41 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

Premium bedding, desk, blackout curtains, iron/ironing board

Premium Room

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds (High Floor)

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds (High Floor)

10.0 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, River View

View from room

Standard Room, 1 King Bed, River View

8.8 out of 10
Excellent
(18 reviews)
  • 27 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(38 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room

9.2 out of 10
Wonderful
(7 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed with Sofa bed (High Floor)

Premium bedding, desk, blackout curtains, iron/ironing board

Premium Room, 1 King Bed with Sofa bed (High Floor)

8.0 out of 10
Very good
(6 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Reception
Hilton Garden Inn San Antonio Downtown Riverwalk
  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.2 out of 5, Very good, 1,000 reviews
The price is NZ$184
includes taxes & fees
24 Dec - 25 Dec
Hilton Garden Inn San Antonio Downtown Riverwalk

About the area

San Antonio

With a stay at Holiday Inn San Antonio - Riverwalk by IHG, you'll be centrally located in San Antonio, steps from San Antonio Majestic Theater and Aztec Theater. .This hotel is 0.1 mi (0.1 km) from River Walk and 0.3 mi (0.5 km) from Briscoe Western Art Museum.

What's nearby

  • River Walk - 1 min walk - 0.1 km
  • Aztec Theater - 2 min walk - 0.2 km
  • San Antonio Majestic Theater - 3 min walk - 0.3 km
  • Market Square - 8 min walk - 0.8 km
  • Henry B. González Convention Center - 10 min walk - 0.9 km

Getting around

  • San Antonio Station - 8 min drive
  • San Antonio International Airport (SAT) - 18 min drive

Restaurants

  • ‪Iron Cactus Mexican Restaurant and Margarita Bar - ‬2 min walk
  • ‪Bohanan's Prime Steaks and Seafood - ‬2 min walk
  • ‪Double Standard - ‬3 min walk
  • ‪The Esquire Tavern - ‬2 min walk
  • ‪Thirsty Aztec - ‬2 min walk

About this property

Holiday Inn San Antonio - Riverwalk by IHG

Riverwalk hotel with a fitness center and a 24-hour business center
Holiday Inn San Antonio - Riverwalk by IHG offers 313 accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 37-inch LED televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Stay in one of 313 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Enjoy a range of recreational amenities, including an outdoor pool, a hot tub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy American cuisine at Windows on the River, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 11 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in San Antonio? This hotel has 10000 square feet (929 square meters) of space consisting of conference space and 9 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Windows on the River - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Mugg's Coffee Experience - This coffee shop serves breakfast and lunch. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 39 per day; includes in/out privileges)
  • Valet parking on site (USD 47 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11 AM for a fee: USD 21.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mugg's Coffee Experience
  • Windows on the River

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 10,000 square feet of conference space
  • 24-hour business centre
  • 9 meeting rooms
  • Computer station

Outdoors

  • Garden
  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 23 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 21.95 per person
  • Self parking fee: USD 39.00 per day (in/out privileges)
  • Valet parking fee: USD 47.00 per day (in/out privileges)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel San Antonio Riverwalk
Holiday Inn San Antonio Riverwalk
San Antonio Riverwalk Holiday Inn
Holiday Inn Riverwalk Hotel San Antonio
Holiday Inn San Antonio Riverwalk Hotel
Holiday Inn Riverwalk Hotel
Holiday Inn Riverwalk
Holiday Inn San Antonio
San Antonio Holiday Inn
Riverwalk Holiday Inn

Holiday Inn San Antonio - Riverwalk by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 657 out of 1172 reviews
Rating 8 - Good. 231 out of 1172 reviews
Rating 6 - Okay. 141 out of 1172 reviews
Rating 4 - Poor. 82 out of 1172 reviews
Rating 2 - Terrible. 61 out of 1172 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shaliyah

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect
Stayed 2 nights in Sep 2025

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

4/10 Poor

Marcos

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
.
Stayed 2 nights in Sep 2025

10/10 Excellent

Daren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and convenient to dinning and shopping
Stayed 6 nights in Sep 2025

4/10 Poor

Nance

Travelled with family
Disliked: Cleanliness, staff & service
Beds never made trash never emptied towels never replaced
Stayed 2 nights in Sep 2025

10/10 Excellent

Maria

Stayed 1 night in Sep 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Yenny

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was very dirty and nasty I will never come back
Stayed 2 nights in Sep 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was amazing. The staff very friendly, and accommodating! Our room was very clean! We loved it and will return! Thank you so much!
Stayed 3 nights in Sep 2025

2/10 Terrible

nathan

Disliked: Cleanliness, property conditions & facilities
The pool and spa were so dirty that there was a haze.
Stayed 1 night in Sep 2025

6/10 Okay

Alexis

Disliked: Cleanliness, property conditions & facilities, room comfort
Not clean
Stayed 1 night in Aug 2025

10/10 Excellent

Clentara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the perfect property if you want Riverwalk access. Very clean and the staff is amazing (Alex at the front desk).
Stayed 3 nights in Sep 2025

8/10 Good

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

marilee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wiah I had the lady's name that checked me in....I came in frazzled and she was so kind and funny....I was thrilled to be here and ready to explore!
Stayed 1 night in Sep 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dinner & Concert Date Night

⭐️⭐️⭐️⭐️⭐️ I had a wonderful stay at the Holiday Inn Downtown San Antonio! From the moment I arrived, the staff provided awesome, professional, and courteous service that truly made me feel welcome. The room was very clean, comfortable, and well-equipped with all the amenities I needed. I was especially impressed by the attention to detail and how relaxing the environment was. To top it off, I was pleasantly surprised with a complimentary breakfast, which was a great way to start the day. Overall, my experience exceeded expectations, and I will definitely stay here again on my next trip to San Antonio. Highly recommend!
Stayed 1 night in Sep 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Magdalena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice overall
Stayed 1 night in Sep 2025

10/10 Excellent

Roy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely enjoyed my stay!! I had a great experience. I wish i could have stayed longer!!!
Out to to dinner with friends
Stayed 1 night in Sep 2025

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

2/10 Terrible

Rosa

Disliked: Cleanliness, staff & service, amenities
The room had a very strong odor of urine and you can tell that the room may have had water damage because the carpet smelled, and they put fragrance to try to cover up the odor in the rooms. Also the whole hotel rate of urine. This hotel is very old and needs to be condemned and rebuilt due to the mold. We actually got sick from the smell.. I paid for three nights and we only stayed one. Plus on the hotel website it says free breakfast and we were charged for breakfast.. I spoke to the server and her manager and showed her the picture of their website that said free breakfast. And of course, there was nothing they could do about it, and that the posting on their end was wrong and needed to be corrected.. with that being said we spent almost $50.02 basic breakfast scrambled eggs, toast, and two pieces of bacon and orange juice. The only good thing about the stay was a hotel clerk at the front desk her name with cc. She heard our concerns and I wanted to tell her more what was going on, but my fiancé told me just to keep quiet and check out.. never again will we stay in this hotel and I strongly advise others before you book at this hotel make sure you read the reviews. Very, very poor customer service. And again I give 10 stars to the hotel clerk at the front desk her name is CC. That was the only good part about our stay other than that. It was a disaster..
Stayed 3 nights in Sep 2025

6/10 Okay

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The room 901 was to warm, the setting was at 66 & the room temperature was 78, it was very hot outside, I tried setting it lower & I also called to the front to complain about the room being to hot & I got a fan brought to the room, I told them to set the AC lower. I knew it was being controlled.
Stayed 4 nights in Aug 2025