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Holiday Inn San Antonio - Riverwalk by IHG

3.0 star property

Photo gallery for Holiday Inn San Antonio - Riverwalk by IHG

Exterior
Property preview
Exterior
Exterior
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Housekeeping
  • Room service
  • Pool

Explore the area

View map
217 North St. Mary's Street, San Antonio, TX, 78205-2303
  • Place, River Walk
    ‪1 min walk‬
  • Place, Market Square
    ‪8 min walk‬
  • Place, Henry B. González Convention Center
    ‪10 min walk‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

1 bedroom, premium bedding, desk, blackout curtains

Standard Room, 2 Double Beds

8.4 out of 10
Very good
(47 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Balcony

1 bedroom, premium bedding, desk, blackout curtains

Suite, 1 Bedroom, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, desk, blackout curtains

Suite, 1 Bedroom

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, desk, blackout curtains

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(35 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

1 bedroom, premium bedding, desk, blackout curtains

Premium Room

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds (High Floor)

1 bedroom, premium bedding, desk, blackout curtains

Standard Room, 2 Queen Beds (High Floor)

10.0 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, River View

View from room

Standard Room, 1 King Bed, River View

9.4 out of 10
Exceptional
(14 reviews)
  • 27 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, premium bedding, desk, blackout curtains

Standard Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(37 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

1 bedroom, premium bedding, desk, blackout curtains

Standard Room

9.2 out of 10
Wonderful
(7 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed with Sofa bed (High Floor)

1 bedroom, premium bedding, desk, blackout curtains

Premium Room, 1 King Bed with Sofa bed (High Floor)

8.0 out of 10
Very good
(6 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

San Antonio

With a stay at Holiday Inn San Antonio - Riverwalk by IHG, you'll be centrally located in San Antonio, steps from San Antonio Majestic Theater and Aztec Theater. .This hotel is 0.1 mi (0.1 km) from River Walk and 0.3 mi (0.5 km) from Briscoe Western Art Museum.

What's nearby

  • River Walk - 1 min walk - 0.0 km
  • San Antonio Majestic Theater - 3 min walk - 0.3 km
  • Market Square - 8 min walk - 0.8 km
  • Henry B. González Convention Center - 10 min walk - 0.9 km
  • Alamodome - 3 min drive - 2.7 km

Getting around

  • San Antonio Station - 8 min drive
  • San Antonio International Airport (SAT) - 18 min drive

Restaurants

  • ‪Iron Cactus Mexican Restaurant and Margarita Bar - ‬2 min walk
  • ‪The Esquire Tavern - ‬2 min walk
  • ‪Double Standard - ‬3 min walk
  • ‪Bohanan's Prime Steaks and Seafood - ‬2 min walk
  • ‪Domingo Restaurant - ‬5 min walk

About this property

Holiday Inn San Antonio - Riverwalk by IHG

Riverwalk hotel with a fitness center and a 24-hour business center
Holiday Inn San Antonio - Riverwalk by IHG offers 313 accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 37-inch LED televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Stay in one of 313 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Enjoy a range of recreational amenities, including an outdoor pool, a hot tub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy American cuisine at Windows on the River, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 11 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in San Antonio? This hotel has 10000 square feet (929 square meters) of space consisting of conference space and 9 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Windows on the River - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Mugg's Coffee Experience - This coffee shop serves breakfast and lunch. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 39 per day; includes in/out privileges)
  • Valet parking on site (USD 47 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11 AM for a fee: USD 21.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mugg's Coffee Experience
  • Windows on the River

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 10,000 square feet of conference space
  • 24-hour business centre
  • 9 meeting rooms
  • Computer station

Outdoors

  • Garden
  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 23 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 21.95 per person
  • Self parking fee: USD 39.00 per day (in/out privileges)
  • Valet parking fee: USD 47.00 per day (in/out privileges)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel San Antonio Riverwalk
Holiday Inn San Antonio Riverwalk
San Antonio Riverwalk Holiday Inn
Holiday Inn Riverwalk Hotel San Antonio
Holiday Inn San Antonio Riverwalk Hotel
Holiday Inn Riverwalk Hotel
Holiday Inn Riverwalk
Holiday Inn San Antonio
San Antonio Holiday Inn
Riverwalk Holiday Inn

Reviews

Holiday Inn San Antonio - Riverwalk by IHG Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 616 out of 1113 reviews
Rating 8 - Good. 221 out of 1113 reviews
Rating 6 - Okay. 136 out of 1113 reviews
Rating 4 - Poor. 81 out of 1113 reviews
Rating 2 - Terrible. 59 out of 1113 reviews

Reviews

2/10 Terrible

Juan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t have parking available. Had to walk 4 blocks to self park and walk with my luggage on the streets! I have been going to Riverwalk for the past 5 years and have never has to selfpark. First and last time booking at this hotel.
Stayed 1 night in Aug 2025

8/10 Good

Chiquita

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Monserrat

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how easily accesible everything was. Many restaurants and things to do within walkable distnace!
Stayed 2 nights in Aug 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

River view

We had a lovely time! Great view of the River walk.
Stayed 1 night in Aug 2025

4/10 Poor

Arland

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
My family and I booked a high-floor room, which turned out to be on the top floor—23rd. The moment we stepped off the elevator, we were hit with unbearable heat. We went to our room, hoping it would be better, but it was just as bad. I called the front desk, and they said they’d send maintenance. After maintenance checked it out, we were told to “wait an hour” to see if it improved. An hour? After driving four hours to get here, the last thing we wanted was to sit in a sweltering room. The manager dismissed it, blaming the issue on being on a high floor and said, "Well it is a high floor." Implying... that’s just how it is. If you can’t cool the rooms, don’t rent them. TORTA! Thirty minutes later, I’d had enough. This was supposed to be a vacation for my family—not a miserable, overheated nightmare. When I spoke to the manager again, she repeatedly talked over me and wouldn’t let me finish a sentence. Only after pressing the issue did she reluctantly and silently hand me a key to a different room. The 7th-floor room was fine, but by then, the damage was done. Between the unbearable heat, the lack of accountability, and the dismissive attitude from management, this was easily one of the worst hotel experiences we’ve ever had. We will never stay here again, and I strongly recommend you look elsewhere.
Stayed 3 nights in Jul 2025

2/10 Terrible

Arlet

Stayed 2 nights in Jul 2025

10/10 Excellent

Gloria, McAllen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, shopping, dining, staff were very courteous. For being on the Riverwalk, it was surprisingly quiet. Window view of Riverwalk was amazing!
Stayed 1 night in Jul 2025

6/10 Okay

Harold

Travelled with family and small children
We found out after we arrived that the pool was being renovated so we had no access to a pool. The floor was not clean. We never had enough towels for the 3 nights we stayed so we had to keep asking for towels.
Stayed 3 nights in Jul 2025

10/10 Excellent

Karen

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very nice. Service was great. Very professional. Room was good no complaint’s. Will stay again in the future.
Stayed 1 night in Jul 2025

6/10 Okay

olivia, arlington

Liked: Staff & service, property conditions & facilities
The lobby and the back part next to the river walk in hotel is not clean.
Stayed 3 nights in Jul 2025

2/10 Terrible

Karen

Travelled with family
Disliked: Cleanliness
Not very clean.
Stayed 3 nights in Jul 2025

6/10 Okay

Walter

Stayed 2 nights in Jul 2025

10/10 Excellent

Zackary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Jonette

Stayed 3 nights in Jul 2025

10/10 Excellent

Ben

Stayed 1 night in Jul 2025

10/10 Excellent

Wendy

Stayed 1 night in Jul 2025

10/10 Excellent

Susana

Stayed 2 nights in Jul 2025

4/10 Poor

Clareth

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The day we checked in, I noticed that there was a pink ring around the drain in the shower and there was hair all over the floor from previous guests. During our stay, we were walking around in our socks, and our socks would get dirty very quickly due to filth on the floor. Very doubtful that the floors are getting mopped after stays. Every time we would go to leave, the exit to the parking garage would be blocked by cars waiting to get valet or guests checking in. It was inconvenient and it seemed like there wasn’t a flow to ensure that guests staying there could exit smoothly and quickly. Great location of the city, but facility needs to be updated.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kristen

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Evelyn

Travelled with family
Liked: Staff & service, property conditions & facilities
Front desk personal excellent
Stayed 3 nights in Jul 2025

10/10 Excellent

Lucerito

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Jordan

Terrible experienced walkin into the room, left asked for a refund and will be moving to another hotel
Stayed 1 night in Jul 2025

4/10 Poor

Kevin

Travelled with family
Disliked: Cleanliness, staff & service, amenities
I wouldn’t recommend
Stayed 3 nights in Jul 2025

10/10 Excellent

Adrian

Stayed 2 nights in Jul 2025

6/10 Okay

Juan

Disliked: Cleanliness
Stayed 3 nights in Jul 2025