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Hyatt Place San Antonio-Northwest/Medical Center

3.0 star property

Photo gallery for Hyatt Place San Antonio-Northwest/Medical Center

Lobby sitting area
Exterior
42-inch flat-screen TV with cable channels, TV, pay films
42-inch flat-screen TV with cable channels, TV, pay films
Free daily buffet breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Housekeeping

Explore the area

Map
4303 Hyatt Place Drive, San Antonio, TX, 78230
  • USAA Corporate Office Headquarters
    ‪15 min walk‬
  • South Texas Medical Center
    ‪4 min drive‬
  • Six Flags Fiesta Texas
    ‪8 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, 2 Double Beds (High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds (High Floor)

  • 42 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Roll-in Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed, Accessible (Roll-in Shower)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Multiple Beds

In-room safe, desk, blackout curtains, iron/ironing board

Room, Multiple Beds

  • 42 sq m
  • Sleeps 6
  • 2 Twin Beds

View all photos for Room, 1 King Bed (High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed (High Floor)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

San Antonio

With a stay at Hyatt Place San Antonio-Northwest/Medical Center in San Antonio (Vance Jackson), you'll be a 3-minute drive from USAA Corporate Office Headquarters and 6 minutes from University of Texas at San Antonio. .This hotel is 6.6 mi (10.6 km) from Six Flags Fiesta Texas and 9.6 mi (15.4 km) from San Antonio Zoo and Aquarium.

What's nearby

  • USAA Corporate Office Headquarters - 15 min walk - 1.3 km
  • South Texas Medical Center - 4 min drive - 4.5 km
  • University of Texas Health and Science Center at San Antonio - 5 min drive - 5.3 km
  • The Shops of La Cantera - 6 min drive - 9.1 km
  • Six Flags Fiesta Texas - 8 min drive - 9.8 km

Getting around

  • San Antonio Station - 15 min drive
  • San Antonio International Airport (SAT) - 16 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Mama Margies Mexican Restaurant - ‬18 min walk
  • ‪Big Hops Growler Station - ‬19 min walk
  • ‪Asian Star - ‬2 min drive
  • ‪Pappasito's Cantina - ‬3 min walk

About this property

Hyatt Place San Antonio-Northwest/Medical Center

Hotel in San Antonio with free breakfast and a 24-hour fitness center
Hyatt Place San Antonio-Northwest/Medical Center offers 126 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 126 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Hyatt Place San Antonio-Northwest/Medical Center has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • In-room sofa bed
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 10.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 1.22 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 10.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Hotel San Antonio-Northwest
Hyatt Place San Antonio-Northwest
Hyatt Place San Antonio-Northwest Hotel San Antonio
Hyatt Place San Antonio-Northwest Hotel
Hyatt Place San Antonio-Northwest Hotel San Antonio
Hyatt Place San Antonio-Northwest Hotel
Hyatt Place San Antonio-Northwest San Antonio
Hyatt Place San Antonio-Northwest
Hyatt Place San Antonio-Northwest/Medical Center Hotel
Hyatt Place San Antonio-Northwest/Medical Center San Antonio
Hotel Hyatt Place San Antonio-Northwest/Medical Center
Hyatt Place San Antonio-Northwest/Medical Center San Antonio
Hyatt Place San Antonio Northwest/Medical Center
Hyatt Place Antonio Northwest

Hyatt Place San Antonio-Northwest/Medical Center Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 503 out of 1013 reviews
Rating 8 - Good. 224 out of 1013 reviews
Rating 6 - Okay. 124 out of 1013 reviews
Rating 4 - Poor. 93 out of 1013 reviews
Rating 2 - Terrible. 69 out of 1013 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Damaris

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only problem we had was the fact that there were only 2 elevators and one was out of service. This caused delays with everyone trying to use the only working elevator. At one point, the only working elevator was also down so we had to go up and the stairs to the fifth floor.
Stayed 3 nights in Mar 2025

8/10 Good

Hunter

Travelled with group
Liked: Room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Kalpana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty bathroom, flush not working in the bathroom, elevator stinking.
Stayed 1 night in Mar 2025

6/10 Okay

Veronica

Disliked: Cleanliness, property conditions & facilities
Na
Stayed 2 nights in Mar 2025

2/10 Terrible

Ethan

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Will not stay there again
Stayed 1 night in Mar 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Grace

Travelled with partner
Liked: Cleanliness, staff & service
The only problem we had elevators not working properly only one was working we were in room 203 i cannot use stairs i have medical condition we would have to wait long time whenever we needed to use it otherwise everything else was good front desk girl her name is maura very hard workeŕ and nice
Stayed 2 nights in Mar 2025

8/10 Good

Alejandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Christopher

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Elevators need some serious work.
Stayed 2 nights in Mar 2025

6/10 Okay

Karen

Travelled with family
Liked: Staff & service
Disliked: Cleanliness

Mole on the big white comforter

One of the elevator was out of service, the room was okay the big white comforter on the beds had mole all inside. Didn’t make a complaint because I didn’t want drama, so took it out and place it by the door for the cleaning staff to take it. But the next day it was back on the bed. Took it out of the bed again. They have to order new one’s. Please check the covers before placing them on the beds.
Stayed 2 nights in Mar 2025

6/10 Okay

Megan

Travelled with group
Liked: Cleanliness, staff & service
Staff were very friendly at check in. We did wait quite awhile to receive additional shower towels (only had 2 for 4 guests originally). Breakfast was good with extremely limited seated. Ended up in the hallway on a bench. One elevator was out of service during our stay and the other one broke in the morning, which made checking out from our 5th floor room a pain. Rooms were clean and modern, gym and pool were also nice.
Stayed 1 night in Mar 2025

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Carmina

Liked: Staff & service, amenities
Many places to eat around the area.
Stayed 2 nights in Mar 2025

6/10 Okay

christina a

Liked: Staff & service
Stayed 3 nights in Mar 2025

8/10 Good

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Dania

Stayed 1 night in Mar 2025

10/10 Excellent

Sylvia

Stayed 1 night in Feb 2025

4/10 Poor

Chirag

Business traveller
Sink was not clean. Room was slightly dirty. Hotel staff changed the room.
Stayed 1 night in Mar 2025

10/10 Excellent

Joe Henry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its always great experience staying here.
Stayed 1 night in Feb 2025

2/10 Terrible

Ray

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
It sucked the staff accused me of smoking in my room and I don't even smoke my guest did but she went outside every time and it call us to me $250 I would never stay there again
Stayed 1 night in Feb 2025

10/10 Excellent

Debra Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Breakfast was great. There was an issue with the wind whistling through our window but maintenance was able to fix it for us.
Stayed 6 nights in Feb 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Calley

Stayed 1 night in Feb 2025

10/10 Excellent

Kelley

Stayed 1 night in Feb 2025