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Sonesta ES Suites San Antonio Downtown Alamo Plaza

3.0 star property

Photo gallery for Sonesta ES Suites San Antonio Downtown Alamo Plaza

Lobby
Combined shower/bathtub, free toiletries, hair dryer, towels
Restaurant
Exterior
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
425 Bonham, San Antonio, TX, 78205
  • Place, Shops at Rivercenter
    ‪2 min walk‬
  • Place, Alamo
    ‪3 min walk‬
  • Place, River Walk
    ‪7 min walk‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪11 min drive‬

Room options

View all photos for Suite, Multiple Beds (Two Bedroom)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds (Two Bedroom)

8.6 out of 10
Excellent
(32 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Mobility/Hearing Tub)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility/Hearing Tub)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Hearing One Bedroom)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Accessible (Hearing One Bedroom)

9.4 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Hearing)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed with Sofa bed, Accessible (Hearing)

7.6 out of 10
Good
(5 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible (Mobility Tub Two Bedrooms)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Accessible (Mobility Tub Two Bedrooms)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

9.0 out of 10
Wonderful
(52 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

9.2 out of 10
Wonderful
(114 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Multiple Beds (Studio)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Deluxe Room, Multiple Beds (Studio)

9.2 out of 10
Wonderful
(53 reviews)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible (Mobility Roll in Shower Two Bedrooms)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Accessible (Mobility Roll in Shower Two Bedrooms)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About the area

San Antonio

Sonesta ES Suites San Antonio Downtown Alamo Plaza is centrally located in San Antonio, a 4-minute walk from Shops at Rivercenter and 6 minutes by foot from Alamo. .This hotel is 0.6 mi (1 km) from River Walk and 0.7 mi (1.2 km) from Henry B. González Convention Center.

What's nearby

  • Shops at Rivercenter - 2 min walk - 0.2 km
  • Alamo - 3 min walk - 0.3 km
  • River Walk - 7 min walk - 0.6 km
  • Henry B. González Convention Center - 8 min walk - 0.8 km
  • Alamodome - 19 min walk - 1.6 km

Getting around

  • San Antonio Station - 15 min walk
  • San Antonio International Airport (SAT) - 10 min drive

Restaurants

  • ‪Marble Slab Creamery - ‬12 min walk
  • ‪Denny's - ‬5 min walk
  • ‪Vela Coffee - ‬6 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Fogo de Chão Brazilian Steakhouse - ‬12 min walk

About this property

Sonesta ES Suites San Antonio Downtown Alamo Plaza

Hotel with a seasonal outdoor pool, 8-minute walk to River Walk
Sonesta ES Suites San Antonio Downtown Alamo Plaza offers 220 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels and pay movies. Kitchens offer refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 220 guestrooms, featuring kitchens with refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and coffee/tea makers.
Don't miss out on recreational opportunities including a fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a reception hall.
Grab a bite from the snack bar/deli serving guests of Sonesta ES Suites San Antonio Downtown Alamo Plaza. A complimentary buffet breakfast is served daily from 6:30 AM to 9:00 AM.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 35 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Ceiling hoist
  • Grab bar near toilet (86 centimetre high)
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (107 centimetre high)
  • Wheelchair-accessible van parking

More

  • 13 floors
  • Fireplace in lobby
  • Reception hall
  • Renovated entire property - November 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 35
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 100
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Valet parking is available on a first-come, first-served basis. Self parking is not available. Parking for oversized trucks is not available.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.00 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 35 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in fee: USD 35 (subject to availability)
  • Late check-out fee: USD 100 (subject to availability)
  • Rollaway bed fee: USD 15.00 per day
  • Laundry fee: USD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to September
Parking height restrictions apply

Property is also known as

Marriott Alamo
Residence Inn Alamo
Residence Inn Marriott Alamo
Residence Inn Marriott Alamo Hotel
Residence Inn Marriott Alamo Hotel San Antonio Plaza
Residence Inn Marriott San Antonio Alamo Plaza
Residence Inn Marriott San Antonio Downtown/Alamo Plaza Hotel
Residence Inn Marriott Downtown/Alamo Plaza Hotel
Residence Inn Marriott San Antonio Downtown/Alamo Plaza
Residence Inn Marriott Downtown/Alamo Plaza

Sonesta ES Suites San Antonio Downtown Alamo Plaza Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1064 out of 1985 reviews
Rating 8 - Good. 456 out of 1985 reviews
Rating 6 - Okay. 231 out of 1985 reviews
Rating 4 - Poor. 120 out of 1985 reviews
Rating 2 - Terrible. 114 out of 1985 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Aliyah

Liked: Cleanliness
Transaction issues making extra charges to my card that was not approved by me , and was unable to get my room till after 12 at night
Stayed 1 night in Nov 2025

10/10 Excellent

Fernando

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Rosangel

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was good. Excellent location
Stayed 1 night in Nov 2025

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kitchen had everything but I didn’t cook. No trash bags, I would stay again, it was nice. The breakfast was not appetizing and no seating available. Did not eat there. Valet Parking was $40.
Stayed 1 night in Nov 2025

10/10 Excellent

Janet

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, as well as the hallway. The staff who welcomed during our late check-in was accommodating. The location is accessible to all the fun places to visit.
Stayed 1 night in Nov 2025

8/10 Good

bili

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Griselda

Travelled with family
Liked: Cleanliness, property conditions & facilities
Rooms were great nice and clean ...staff was ok Not too friendly didn't feel welcome but the valley parking guy was amazing didn't get his name blonde hair also the kitchen girl was very nice kept asking if i needed anything....not very good selection on the vending stuff but over all we enjoyed our stay
Stayed 1 night in Oct 2025

6/10 Okay

Diana

Travelled with family
Liked: Cleanliness, property conditions & facilities
We stayed on the 10th floor. It took at least 10 minutes of running the water before it even began to get warm. Breakfast was the same thing everyday of the week. It was a good location for the Riverwalk.
Stayed 3 nights in Oct 2025

6/10 Okay

Laura

Travelled with family
Hotel was in a nice area, a/c did not work, wouldn’t go higher than 96 degrees. There was a small roach in the main room and to valet the car it took a while.
Stayed 1 night in Oct 2025

6/10 Okay

Joseph

Disliked: Amenities, property conditions & facilities
Ight
Stayed 2 nights in Oct 2025

8/10 Good

Zhila

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast
Stayed 2 nights in Oct 2025

8/10 Good

Franklin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Any concerns we had were quickly resolved, the only drawback was the crush of everybody checking out at 11am picking up valet cars at the same time. Lots of cars, lots of guests, and just a couple of guys running back-and-forth. They worked hard.
Stayed 1 night in Oct 2025

10/10 Excellent

Jonathan

Great
Stayed 1 night in Oct 2025

10/10 Excellent

Linette

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is always amazing. Nice pool area and breakfast is good.
Stayed 1 night in Oct 2025

10/10 Excellent

Laura Beth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was spacious enough not to be crowded. The beds were comfortable. The sitting area was great. The staff there are super friendlt, helpful, and iffer good suggestions
Stayed 3 nights in Oct 2025

8/10 Good

KYM

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This room was perfect for the occasion. It was within walking distance to where we needed to go. The room was spacious and clean. The plug by the vanity did not work and neither did our phone (very minor issues). The staff was great. They did offer to send maintenance but I refused but wanted them to take note and fix for the next guest. I did not eat breakfast during my stay so I am unable to rate that. All in all, it was a great stay and will return and recommend.
Stayed 2 nights in Oct 2025

10/10 Excellent

Timothy

Liked: Cleanliness, property conditions & facilities, room comfort
Clean good location and nice renovation
Stayed 1 night in Oct 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable.
Stayed 2 nights in Oct 2025

10/10 Excellent

Desira

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in staff was great! The short, black gentleman working the desk was professional, very nice, and funny! (Apologies for not gentleman your name.) The rooms were clean and spacious. This was my family's first stay, but we will stay again.
Stayed 2 nights in Oct 2025

4/10 Poor

Charles

Travelled with group
Disliked: Cleanliness, staff & service

Valet Service vs. Front Desk/Hotel

It was short of horrible. Please read the fine print as they don’t clean the room unless you ask for your room to be cleaned. Before my stay I asked for extra towels and foam pillows and they never read my message until after I checked in the hotel. The front desk blame they use a 3rd party to handle their web site and blamed them. Then they double my room rate just because Paul McCarthy was in town. The front desk could care less and said “let me give you my manager card and you can call her to resolve your issue “. This hotel needs a deep cleaning. The noise from outside (I was on the 12th floor) was loud and late in the evening. However the valet was awesome but there is no way to rate this action. I tip them every time I brought my car in and had my car parked in front the entire time. These folks were the best and incredibly polite and customer service friendly unlike the front desk.
Stayed 2 nights in Oct 2025

10/10 Excellent

RAMANA

Liked: Cleanliness, property conditions & facilities
Plenty of room Great if you have kids with you A little slow to get car valet and picked up at the usua busy times checkout at 11-12 Sunday But not bad
Stayed 1 night in Oct 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in Oct 2025

10/10 Excellent

Rosemary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazed at how big our room was. Very comfortable and spacious.
Stayed 1 night in Oct 2025

10/10 Excellent

Hector

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very spacious with a small kitchen. Staff is friendly and professional.
Stayed 2 nights in Oct 2025

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities
It waa overall a pleasant stay with no issues.
Stayed 2 nights in Oct 2025