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Sonesta ES Suites San Antonio Downtown Alamo Plaza

3.0 star property

Photo gallery for Sonesta ES Suites San Antonio Downtown Alamo Plaza

Lobby
Exterior
Combined shower/bathtub, free toiletries, hair dryer, towels
Restaurant
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
425 Bonham, San Antonio, TX, 78205
  • Place, Shops at Rivercenter
    ‪2 min walk‬
  • Place, Alamo
    ‪3 min walk‬
  • Place, River Walk
    ‪7 min walk‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪11 min drive‬

Room options

View all photos for Suite, Multiple Beds (Two Bedroom)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds (Two Bedroom)

8.8 out of 10
Excellent
(38 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower)

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Mobility/Hearing Tub)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility/Hearing Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Hearing One Bedroom)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Accessible (Hearing One Bedroom)

9.4 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Hearing)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed with Sofa bed, Accessible (Hearing)

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Accessible (Mobility Tub Two Bedrooms)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Accessible (Mobility Tub Two Bedrooms)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

9.0 out of 10
Wonderful
(61 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

9.2 out of 10
Wonderful
(129 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Room, Multiple Beds (Studio)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Deluxe Room, Multiple Beds (Studio)

9.0 out of 10
Wonderful
(57 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Accessible (Mobility Roll in Shower Two Bedrooms)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Accessible (Mobility Roll in Shower Two Bedrooms)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

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Lobby
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About the area

San Antonio

Sonesta ES Suites San Antonio Downtown Alamo Plaza is centrally located in San Antonio, a 4-minute walk from Shops at Rivercenter and 6 minutes by foot from Alamo. .This hotel is 0.6 mi (1 km) from River Walk and 0.7 mi (1.2 km) from Henry B. González Convention Center.

What's nearby

  • Shops at Rivercenter - 2 min walk - 0.2 km
  • Alamo - 3 min walk - 0.3 km
  • River Walk - 7 min walk - 0.6 km
  • Henry B. González Convention Center - 8 min walk - 0.8 km
  • Alamodome - 19 min walk - 1.6 km

Getting around

  • San Antonio Station - 15 min walk
  • San Antonio International Airport (SAT) - 10 min drive

Restaurants

  • ‪Denny's - ‬5 min walk
  • ‪Marble Slab Creamery - ‬12 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Crockett Tavern - ‬4 min walk
  • ‪Menger Bar - ‬4 min walk

About this property

Sonesta ES Suites San Antonio Downtown Alamo Plaza

Sonesta ES Suites San Antonio Downtown Alamo Plaza offers 220 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels and pay movies. Accommodations at this 3-star hotel have kitchens with refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 220 guestrooms, featuring kitchens with refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and coffee/tea makers.
Don't miss out on recreational opportunities including a fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a reception hall.
Grab a bite from the snack bar/deli serving guests of Sonesta ES Suites San Antonio Downtown Alamo Plaza. A complimentary buffet breakfast is served daily from 6:30 AM to 9:00 AM.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Grab bar near toilet (86 centimetre high)
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (107 centimetre high)

More

  • 13 floors
  • Fireplace in lobby
  • Reception hall
  • Renovated entire property - November 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 35
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 100
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Valet parking is available on a first-come, first-served basis. Self parking is not available. Parking for oversized trucks is not available.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.00 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in fee: USD 35 (subject to availability)
  • Late check-out fee: USD 100 (subject to availability)
  • Rollaway bed fee: USD 15.00 per day
  • Laundry fee: USD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to September

Property is also known as

Marriott Alamo
Residence Inn Alamo
Residence Inn Marriott Alamo
Residence Inn Marriott Alamo Hotel
Residence Inn Marriott Alamo Hotel San Antonio Plaza
Residence Inn Marriott San Antonio Alamo Plaza
Residence Inn Marriott San Antonio Downtown/Alamo Plaza Hotel
Residence Inn Marriott Downtown/Alamo Plaza Hotel
Residence Inn Marriott San Antonio Downtown/Alamo Plaza
Residence Inn Marriott Downtown/Alamo Plaza

Sonesta ES Suites San Antonio Downtown Alamo Plaza Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1180 out of 2159 reviews
Rating 8 - Good. 465 out of 2159 reviews
Rating 6 - Okay. 245 out of 2159 reviews
Rating 4 - Poor. 134 out of 2159 reviews
Rating 2 - Terrible. 135 out of 2159 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

4/10 Poor

Alexis

Liked: Cleanliness
Disliked: Staff & service, amenities
-spent 25 min in line trying to check in -no parking left even though we prebooked -had to pay double for parking across the street with another hotel -once we got in the room found the TV was shattered -tried calling the front desk over and over with no answer -went dont to tell them about the TV and tired to blame us for it being broken - finally moved us to another room and and there apparently is a karaoke bar right outside our window so, no sleep all night -to add to the the karaoke, everytime the refrigerator kicked on it make a loud screeching sound allllll night! -then as we try to make our escape we go to take showers in the morning to find two towels for 4 people... in a room that sleeps 6. Absolutely the worst hotel stay we have had.
Stayed 1 night in Feb 2026

10/10 Excellent

Pepper

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean room and the location is very accessible. Limited parking space. It says there’s ‘self parking available’ but there’s none.
Stayed 1 night in Feb 2026

8/10 Good

Jose

Stayed 1 night in Jan 2026

10/10 Excellent

Rowena

Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 2 nights in Jan 2026

10/10 Excellent

Miguel

Stayed 1 night in Nov 2025

10/10 Excellent

John

Stayed 2 nights in Jan 2026

10/10 Excellent

Jordan

Stayed 2 nights in Jan 2026

10/10 Excellent

Caitlynn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect for. Short stay near the Riverwalk.
Stayed 4 nights in Jan 2026

10/10 Excellent

Sheila

Stayed 1 night in Dec 2025

10/10 Excellent

Mark

Stayed 1 night in Jan 2026

10/10 Excellent

Destiny

Stayed 3 nights in Jan 2026

8/10 Good

Kenny

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and friendly staff. Easy checkin and checkout process
Stayed 1 night in Jan 2026

8/10 Good

Beatriz

Travelled with group
Liked: Cleanliness, staff & service, amenities
Hotel is a bit outdated but clean, suites have pans and utensils which is good for ppl staying for more than a day.Its located next to door to a popular night which is interesting. There is a $35 " valet parking fee but there is there is no valet, you park your own car.also $ 100 incidental fee worth noting at check in that is refunded back a few days later
Stayed 1 night in Jan 2026

10/10 Excellent

Julissa

Stayed 1 night in Jan 2026

8/10 Good

Marcela, Houston

Travelled with partner
Liked: Amenities, property conditions & facilities
Staff was very friendly and attentive. Room set up was nice we were able to get a view of the TV from the couch or the bed thanks to the way it was mounted. The little kitchen had most of everything we needed. Only complaints were the parking rate seemed a little high for the hotel location and overall look and cleanliness wise our dishwasher was broken and the dishes provided didn’t look fully clean.
Stayed 2 nights in Jan 2026

10/10 Excellent

Cesar

Travelled with family
Liked: Cleanliness, staff & service
Staff courteous, clean room, good service
Stayed 1 night in Jan 2026

10/10 Excellent

Krystal

Travelled with group
Liked: Cleanliness, staff & service, amenities
Loved this room totally worth it and will be returning. Staff was helpful and breakfast was good.
Stayed 1 night in Jan 2026

6/10 Okay

Kristal

Liked: Cleanliness
The parking is not vale and it was confusing on how to get in, I had to call the front to figure out and basically you have to park temporarily in the vale side to get your card to access the parking garage. It can only hold maybe two cards so I imagine check in would be harder at 4 (they were kind to let me check in an hour early). Service was good just needs an update on the vale/parking on their site and hotels.com
Stayed 1 night in Jan 2026

10/10 Excellent

Tanazha

Stayed 3 nights in Jan 2026

2/10 Terrible

Kiana

Travelled with group
I used valet parking and was charged for it.. staff parked my vehicle in a no parking, received 100$ fee and now no one responds to fix the issue after I’ve left voicemails.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jean, Canton

Liked: Cleanliness, amenities, property conditions & facilities
The staff were amazingly kind and helpful. My room was very comfy and clean. Every staff member I encountered greeted me with a friendly smile. I really enjoyed my stay.
Stayed 5 nights in Jan 2026

2/10 Terrible

Tatiana, Miramar

Disliked: Cleanliness, amenities, property conditions & facilities
Roaches upon entry to room. Broken items around the room, strong odor smell to raid, and tub clogging and drain issues. No management on site for days. We moved to several rooms and encountered the same issues.  Finally checked out early because the hotel was deplorable. We were told over the phone that management would begin refund process. Over a week has passed and we have yet to hear back to resolve the issue.
Stayed 5 nights in Jan 2026

10/10 Excellent

Shaine, Mountain House

Liked: Cleanliness, property conditions & facilities
so clean and walking distance from the alamo
Stayed 1 night in Jan 2026

10/10 Excellent

Sophie

Stayed 1 night in Jan 2026

10/10 Excellent

Paula

Stayed 1 night in Jan 2026