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Tru By Hilton San Antonio Downtown Riverwalk

2.5 star property

Photo gallery for Tru By Hilton San Antonio Downtown Riverwalk

Enjoy a variety of snacks and beverages at this shopping mall kiosk, offering digital payment options and seating.
Shop and dine in the Alamo Market's spacious atrium with high ceilings and large windows.
Welcome to our reception area, where guests can check in and enjoy 24/7 access to the eat. & sip. market.
Relax in a stylish lounge area with a sofa, round table, and chair, offering a comfortable seating arrangement and a view of the outside.
Relax by the pool or challenge a friend to a game of chess in our inviting outdoor spaces.

Popular amenities

  • Parking available
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
901 E Houston St, San Antonio, TX, 78205
  • Alamo
    ‪5 min walk‬
  • River Walk
    ‪7 min walk‬
  • Alamodome
    ‪17 min walk‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed

8.4 out of 10
Very good
(69 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds

7.4 out of 10
Good
(42 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible (Hearing)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Hearing)

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible, Bathtub (Hearing)

7.2 out of 10
Good
(5 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Relax by the pool surrounded by lounge chairs and umbrellas, with a clear view of the water.

Hampton Inn San Antonio-Downtown (River Walk)

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.1 out of 5, Very good, (2494)
The price is NZ$185
for 1 room
includes taxes & fees
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Hampton Inn San Antonio-Downtown (River Walk)

About the area

San Antonio

Tru By Hilton San Antonio Downtown Riverwalk is centrally located in San Antonio, a 3-minute walk from Shops at Rivercenter and 6 minutes by foot from Alamo. .This family-friendly hotel is 0.5 mi (0.9 km) from River Walk and 0.7 mi (1.2 km) from Tower of the Americas.

What's nearby

  • Shops at Rivercenter - 2 min walk - 0.2 km
  • Alamo - 5 min walk - 0.5 km
  • River Walk - 7 min walk - 0.6 km
  • Henry B. González Convention Center - 8 min walk - 0.7 km
  • Alamodome - 17 min walk - 1.5 km

Getting around

  • San Antonio Station - 12 min walk
  • San Antonio International Airport (SAT) - 10 min drive

Restaurants

  • ‪Yard House - ‬10 min walk
  • ‪Denny's - ‬5 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Fogo de Chão Brazilian Steakhouse - ‬11 min walk
  • ‪LandShark Bar & Grill - ‬11 min walk

About this property

Tru By Hilton San Antonio Downtown Riverwalk

Family-friendly hotel with free breakfast and a 24-hour fitness center
Tru By Hilton San Antonio Downtown Riverwalk offers 95 air-conditioned accommodations with safes and complimentary weekday newspapers. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This San Antonio hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

Make yourself at home in one of the 95 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and a television in a common area.
Grab a bite from the snack bar/deli serving guests of Tru By Hilton San Antonio Downtown Riverwalk. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 35 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Foosball table
  • Games
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Outdoor entertainment area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 35 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Children under 18 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton San Antonio Downtown Riverwalk Hotel
Tru Hilton Riverwalk Hotel
Tru Hilton San Antonio Downtown Riverwalk
Tru Hilton Riverwalk
Tru By Hilton San Antonio Downtown Riverwalk Hotel
Tru By Hilton San Antonio Downtown Riverwalk San Antonio
Tru By Hilton San Antonio Downtown Riverwalk Hotel San Antonio

Tru By Hilton San Antonio Downtown Riverwalk Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 495 out of 1002 reviews
Rating 8 - Good. 209 out of 1002 reviews
Rating 6 - Okay. 135 out of 1002 reviews
Rating 4 - Poor. 75 out of 1002 reviews
Rating 2 - Terrible. 88 out of 1002 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Christian, Houston

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I could not stay at the hotel because I had covid and the manager did not want to refund/cancel me the stay at the hotel. Horrible service
Stayed 1 night in Apr 2025

4/10 Poor

Pat

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Don't stay here

Normally Hilton hotels are excellent choices. This one is an exception. I got in Thursday and got an early check in. I was expecting to just drop off my bags and come back later, so kudos for that. That evening as I got ready for bed, I noticed that the faucet would not work properly, as you could not adjust the water temperature. It was hot water or nothing! The sink was very slow to drain. I told the front desk the next morning and she immediately told a maintenance person about the problem. He never bothered to fix it. To date, no manager has contacted me from this hotel to apologize for the inconvenience or to see what could be done to make me happy. Usually as a Hilton rewards member, they add points to my account. I don't recommend this hotel.
Stayed 2 nights in Apr 2025

8/10 Good

Raymond

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk and vallet staff went above and beyond. They have a wonderful game room area in the lobby where my kids played foosball and board games. The rooms vary on size. The Riverwalk is walking distance from hotel.
Stayed 2 nights in Apr 2025

8/10 Good

Emmanuel, Marietta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! The exceptions are the room is not cleaned daily and the facility doesn't have a parking lot.
Stayed 3 nights in Apr 2025

6/10 Okay

Lindsey

Liked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Juan

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Spot for the River walk
Stayed 1 night in Apr 2025

2/10 Terrible

Hannah

Stayed 2 nights in Mar 2025

8/10 Good

Yvette

Liked: Cleanliness, staff & service
It was quite
Stayed 1 night in Feb 2025

10/10 Excellent

Erwin, Ft Hood

Stayed 1 night in Mar 2025

10/10 Excellent

Diana

Stayed 1 night in Mar 2025

10/10 Excellent

Chris

Stayed 1 night in Mar 2025

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great from the breakfast to the room
Stayed 1 night in Mar 2025

10/10 Excellent

Genesis

Stayed 3 nights in Mar 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

MARKEDRAY

Liked: Cleanliness, staff & service, property conditions & facilities
Good overall
Stayed 1 night in Mar 2025

10/10 Excellent

Eduardo

Liked: Cleanliness
Stayed 2 nights in Mar 2025

10/10 Excellent

P&L trucking LLC

Stayed 1 night in Mar 2025

10/10 Excellent

Yazmine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this Tru location. I personally love all Tru stays they never fail in it been a great experience
Stayed 1 night in Mar 2025

10/10 Excellent

Alan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2025

8/10 Good

Marianna

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in Mar 2025

10/10 Excellent

Clyde

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was wonderful.
Stayed 1 night in Mar 2025

10/10 Excellent

Brande

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s ok
Stayed 2 nights in Feb 2025

6/10 Okay

Rose Marthe

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Issac

Stayed 2 nights in Mar 2025

2/10 Terrible

Shelly

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was awful. Dirty bed sheets, dirty blankets, AC in room didn’t work.. awful trip
Stayed 1 night in Mar 2025