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Tru by Hilton San Antonio Lackland Sea World

2.5 star property

Photo gallery for Tru by Hilton San Antonio Lackland Sea World

Exterior
Free daily full breakfast
Room, 2 Queen Beds, Accessible, Bathtub (Hearing)
Business centre
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • 24/7 front desk

Explore the area

View map
9911 Ingram Road Suite A, San Antonio, TX, 78245
  • Place, Lackland Air Force Base
    ‪6 min drive‬
  • Place, San Antonio SeaWorld
    ‪7 min drive‬
  • Place, Lackland Air Force Base Visitor Center
    ‪7 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.0 out of 10
Wonderful
(63 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Room, 2 Queen Beds, Accessible (Hearing)

Room, 2 Queen Beds, Accessible (Hearing)

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds

8.8 out of 10
Excellent
(99 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby
Hampton Inn & Suites San Antonio Lackland AFB SeaWorld
  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.4 out of 5, Excellent, 1,085 reviews
The price is NZ$186
includes taxes & fees
17 Nov - 18 Nov
Hampton Inn & Suites San Antonio Lackland AFB SeaWorld

About the area

San Antonio

With a stay at Tru by Hilton San Antonio Lackland Sea World in San Antonio (Far West Side), you'll be within a 15-minute drive of Lackland Air Force Base and Lackland Air Force Base Visitor Center. .This hotel is 12 mi (19.4 km) from San Antonio River and 13.2 mi (21.3 km) from River Walk.

What's nearby

  • Ingram Park Mall - 5 min drive - 6.8 km
  • Lackland Air Force Base - 6 min drive - 7.6 km
  • San Antonio SeaWorld - 7 min drive - 8.3 km
  • Aquatica San Antonio Waterpark - 7 min drive - 8.3 km
  • Lackland Air Force Base Visitor Center - 7 min drive - 10.2 km

Getting around

  • San Antonio Station - 17 min drive
  • San Antonio International Airport (SAT) - 25 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬15 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪Burger Boy - ‬16 min walk
  • ‪Whataburger - ‬15 min walk
  • ‪Dutch Bros Coffee - ‬18 min walk

About this property

Tru by Hilton San Antonio Lackland Sea World

Hotel in San Antonio with free breakfast and a 24-hour fitness center
Tru by Hilton San Antonio Lackland Sea World offers 73 air-conditioned accommodations with hair dryers and irons/ironing boards. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 73 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and irons/ironing boards.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and barbecue grills.
A complimentary full breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a business center, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
A complimentary full breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:30 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Uncovered parking on site (USD 5.41 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 2019
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 49 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 5.41 per day
  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 9:00 AM to 10:00 PM

Property is also known as

Tru by Hilton San Antonio Lackland Sea World Hotel
Tru by Hilton San Antonio Lackland Sea World San Antonio
Tru by Hilton San Antonio Lackland Sea World Hotel San Antonio

Reviews

Tru by Hilton San Antonio Lackland Sea World Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 694 out of 1108 reviews
Rating 8 - Good. 220 out of 1108 reviews
Rating 6 - Okay. 84 out of 1108 reviews
Rating 4 - Poor. 51 out of 1108 reviews
Rating 2 - Terrible. 59 out of 1108 reviews

Reviews

10/10 Excellent

Antiyonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip

It was amazing and so close to seaworld which was great for packing the kids up to get there and back without an extra traffic hassle !
Stayed 2 nights in Jul 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was available even at 3:30 AM when we arrived! Thank you
Stayed 1 night in Aug 2025

6/10 Okay

Veronica

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Adan

Stayed 3 nights in Jul 2025

10/10 Excellent

Azzel Grace

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
…
Stayed 2 nights in Jul 2025

10/10 Excellent

Donna, Groves

Liked: Amenities
Clean and good breakfast comfy beds
Stayed 1 night in Jul 2025

10/10 Excellent

Nadia, Hampton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ms Rosa’s salsa for breakfast was soooo good. Hotel is very quiet, clean, several amenities, and the bed slept great!
Stayed 3 nights in Jul 2025

10/10 Excellent

LAURA

Stayed 1 night in Jul 2025

2/10 Terrible

Ilse Ariel

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Smal but quiet breakfast was super packed only issue but aside everything else was amazing
Stayed 2 nights in Jul 2025

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Mindy

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice.
Stayed 1 night in Jul 2025

10/10 Excellent

Yadira

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and loved breakfast
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable.
Stayed 2 nights in Jun 2025

4/10 Poor

Vanessa, Mira loma

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Cecile

Stayed 2 nights in Jul 2025

10/10 Excellent

Charlie

Stayed 2 nights in Jul 2025

6/10 Okay

Jacquelia

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, breakfast was nice to have
Stayed 2 nights in Jul 2025

2/10 Terrible

Diamond

Stayed 1 night in Jun 2025

8/10 Good

Connie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Confusion?

We had 2 rooms. Arrived after 3pm which was stated check in time. We were tired and hot after being at SeaWorld all day. Got through the weird check in process. I had arranged to pay at hotel and it was drafted after stay and had to pay for deposit and parking there, very confusing. Once to our room housekeeping cart was outside our door one room ready one was not. So we all waited in one room for 45 min for the other one. We asked front desk and they were confused as well but did nothing. This hotel is pretty new and looks clean but customer service is off and free breakfast options were just okay. Waffle bar had no syrup and server said there wasn’t any. Probably would pass this one up next time.
Stayed 1 night in Jun 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We’ve stayed here several times before & love this hotel! Employees are friendly, there are board games in the lobby, the rooms were clean & breakfast is good for it being free.
Stayed 2 nights in Jun 2025

6/10 Okay

Gahyun

Liked: Staff & service
Overall experience was okay but the room floor was full of detergent…the smell was way too strong. I had to mop myself the whole room floo
Stayed 1 night in Jun 2025

10/10 Excellent

javier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent hotel, room clean and areas very comfortable.
Stayed 1 night in Mar 2025

6/10 Okay

Tara

Liked: Cleanliness
Easy to park, room was clean, breakfast was great. 24/7 coffee and tea was cold coffee and ice cold "hot water" so that's not really 24/7. blinds were broken in my room so it was too bright to sleep and there were flashing lights all night. I did not report until morning because i discovered this at 11 pm and was already showered. i am deaf so i did not feel comfortable having someone come in that late. I also reserved a room with a king bed but got two double beds.
Stayed 1 night in Jun 2025

8/10 Good

Emily E

Travelled with family
Liked: Cleanliness, staff & service
We booked because it was convenient to our needs. Our room was freezing couldn’t adjust accordingly. The pillows were lumpy & uncomfortable. Our bathroom had draining issues & the water pressure was abysmal. Breakfast was standard. Kids enjoyed indoor pool.
Stayed 1 night in Jun 2025