Tru by Hilton San Antonio Lackland Sea World

2.5 star property

Photo gallery for Tru by Hilton San Antonio Lackland Sea World

Exterior
Free daily full breakfast
Lobby
Room, 2 Queen Beds, Accessible, Bathtub (Hearing)
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • 24/7 front desk

Explore the area

Map
9911 Ingram Road Suite A, San Antonio, TX, 78245
  • San Antonio SeaWorld
    ‪7 min drive‬
  • Aquatica San Antonio Waterpark
    ‪7 min drive‬
  • Lackland Air Force Base Visitor Center
    ‪7 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪18 min drive‬

Room options

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

San Antonio

With a stay at Tru by Hilton San Antonio Lackland Sea World in San Antonio (Far West Side), you'll be within a 15-minute drive of Lackland Air Force Base and San Antonio River. .This hotel is 13.2 mi (21.3 km) from River Walk and 13.6 mi (21.8 km) from Henry B. González Convention Center.

What's nearby

  • Ingram Park Mall - 5 min drive - 6.8 km
  • Lackland Air Force Base - 6 min drive - 7.6 km
  • San Antonio SeaWorld - 7 min drive - 8.3 km
  • Aquatica San Antonio Waterpark - 7 min drive - 8.3 km
  • Lackland Air Force Base Visitor Center - 7 min drive - 10.2 km

Getting around

  • San Antonio Station - 17 min drive
  • San Antonio International Airport (SAT) - 25 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬15 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪Whataburger - ‬15 min walk
  • ‪Panera Bread - ‬10 min walk
  • ‪Burger Boy - ‬16 min walk

About this property

Tru by Hilton San Antonio Lackland Sea World

Hotel in San Antonio with free breakfast and a 24-hour fitness center
Tru by Hilton San Antonio Lackland Sea World offers 73 air-conditioned accommodations with hair dryers and irons/ironing boards. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 73 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and irons/ironing boards.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and barbecue grills.
A complimentary full breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a business center, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
A complimentary full breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:30 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Uncovered parking on site (USD 4.32 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 2019
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 49 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 4.32 per day
  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 9:00 AM to 10:00 PM

Property is also known as

Tru by Hilton San Antonio Lackland Sea World Hotel
Tru by Hilton San Antonio Lackland Sea World San Antonio
Tru by Hilton San Antonio Lackland Sea World Hotel San Antonio

Tru by Hilton San Antonio Lackland Sea World Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 656 out of 1064 reviews
Rating 8 - Good. 219 out of 1064 reviews
Rating 6 - Okay. 76 out of 1064 reviews
Rating 4 - Poor. 52 out of 1064 reviews
Rating 2 - Terrible. 61 out of 1064 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Eugene

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Pros: The fitness center and pool were great. The breakfast buffet was amazing. They even had a pool table (old and beat up, but I’ve never seen one in a hotel). It was right off the highway and convenient to Lackland AFB, where we were visiting. Cons: The floors were sticky everywhere. The beds and pillows were not comfortable. No one in our family slept well. And the AC was extremely loud. The staff was trying but they were understaffed.
Stayed 2 nights in Mar 2025

10/10 Excellent

Maridellen

Stayed 1 night in Mar 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 3 nights in Mar 2025

10/10 Excellent

Tim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Yes, I Would Stay!

A very clean place next to all kinds of food. A very small room but great for one person.
Stayed 1 night in Mar 2025

10/10 Excellent

Michelle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great and Ricky the front desk receptionist was very friendly , we stayed almost a week a felt a home . We found are go to when we go back to San Antonio
Stayed 4 nights in Mar 2025

2/10 Terrible

Kelsey

Disliked: Staff & service
Stayed 1 night in Mar 2025

6/10 Okay

DaiNesheya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had a weird smell. People were knocking on the door at night and running. You can hear the people next door and I feel like we shouldn’t reuse towels because that wipe dirt back on you.!
Stayed 2 nights in Mar 2025

10/10 Excellent

Soyeon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for family
Stayed 2 nights in Mar 2025

8/10 Good

Roxanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

LUIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Dec 2024

8/10 Good

MAVIS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very friendly place for a family trip. It's close to Sea World Park .
Stayed 1 night in Mar 2025

10/10 Excellent

Lawrence

Stayed 1 night in Feb 2025

10/10 Excellent

Arnulfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! Highly recommended!
Stayed 2 nights in Mar 2025

10/10 Excellent

Roxana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I like the most are the rooms.
Stayed 1 night in Mar 2025

8/10 Good

Felipe

Stayed 1 night in Nov 2024

10/10 Excellent

Breanna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and friendly check in. Woman at the front desk was amazing. Super sweet. Black woman (didnt ask her name unfortunately. My fault) grounds were clean and cohesive. Flowed. Overall great experience
Stayed 1 night in Mar 2025

8/10 Good

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all was good. Had a minor problem at check-in and the staff took care of it immediately.
Stayed 3 nights in Feb 2025

10/10 Excellent

Luz America

Stayed 1 night in Mar 2025

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Enue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was very little places to put things like clothes or baggage. I think it was overpriced for being a basic room. However I did like the heated indoor pool. I would stay here again if only for a night; would not recommend for an extended stay
Stayed 1 night in Feb 2025

10/10 Excellent

Simon Garza

Stayed 2 nights in Dec 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super close to sea world, staff is friendly and helpful
Stayed 3 nights in Feb 2025

10/10 Excellent

Omer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024