2/10 Terrible
Robert
30 Jan 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower s cold hot opposite way took to long to get hot called front desk for half hno answer had to call expedita to get
a hold of the desk no one answered, the expeditea told them i had problems sheoffice clerk cam and i yold her on the phone no one answered, she said the phones weren't workingworking, told her i have been a 1 in a halh trying to take a shower, no hot water, she figured it out and said she works the desk she knows nothing about the maintenance, why insant a maintenance person on duty i checked in near five pm i finally took a shower abut 10: 15 pm, your agent heard everything, i paid for comfort and relaxation after driving 7 hours from Arizona, and the clerk was rude, also your agent tried to get a partial refund, they refused, she turn the faucet to the cold side and started get warn, i let the water on at least 20 minutes oon each side and it would get warm or hot, when she turned to the cold after an 40 minutes it started to warm up, it never got hot hot, bad experience, will never stay there again, you should take them off your list, no one should have to go through that, and therudness .Robert Avila, remember your agent heard every word which i had my speaker phone on
our
Robert
Stayed 1 night in Jan 2025