Park Pointe Hotel

2.0 star property

Photo gallery for Park Pointe Hotel

Lobby
Meeting facility
Desk, blackout curtains, iron/ironing board, bed sheets
Lobby
Property grounds

Reviews

5.8 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • 24/7 front desk

Explore the area

View map
245 S Airport Blvd, South San Francisco, CA, 94080
  • Place, South San Francisco Convention Center
    ‪2 min walk‬
  • Place, SFO Museum
    ‪2 min drive‬
  • Place, San Francisco Baking Institute
    ‪4 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪4 min drive‬

Room options

Deluxe Queen Room - Not Park n Fly

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe 2 Beds - Not Park n Fly

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

South San Francisco

Located in South San Francisco, Park Pointe Hotel is within a 15-minute drive of Cow Palace and CuriOdyssey. .This hotel is 10.7 mi (17.2 km) from Twin Peaks and 10.8 mi (17.4 km) from Moscone Convention Center.

What's nearby

  • South San Francisco Convention Center - 2 min walk - 0.2 km
  • SFO Museum - 2 min drive - 2.5 km
  • The Shops at Tanforan - 2 min drive - 3.3 km
  • Artichoke Joe's Casino - 3 min drive - 3.3 km
  • San Francisco Baking Institute - 4 min drive - 2.2 km

Getting around

  • San Bruno Station - 4 min drive
  • South San Francisco Station - 18 min walk
  • San Francisco Intl. Airport (SFO) - 7 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Dunkin' - ‬3 min walk
  • ‪Wendy's - ‬10 min walk
  • ‪Denny's - ‬7 min walk
  • ‪Starbucks - ‬11 min walk

About this property

Park Pointe Hotel

Hotel with free parking, in the vicinity of Cow Palace
Park Pointe Hotel offers 217 accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Accommodations are furnished with desks and desk chairs. Televisions come with cable channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Make yourself at home in one of the 217 guestrooms. Cable television is provided for your entertainment. Conveniences include phones, as well as desks and irons/ironing boards.
Make use of convenient amenities such as complimentary wireless internet access, a fireplace in the lobby, and a picnic area. Additional features at this hotel include barbecue grills and a vending machine.
Enjoy a satisfying meal at King Sun serving guests of Park Pointe Hotel.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.
King Sun - This buffet restaurant specializes in international cuisine. A children's menu is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Restaurants on site

  • King Sun

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Hardwood flooring in room
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 2 floors
  • Built in 1956
  • Designated smoking areas
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Fitness facility
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Fitness facility
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

CitiGarden
Park Pointe Hotel South San Francisco
CitiGarden Hotel South San Francisco
CitiGarden South San Francisco
Park Pointe South San Francisco
Park Pointe Hotel Hotel
Park Pointe Hotel South San Francisco
Park Pointe Hotel Hotel South San Francisco

Park Pointe Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 251 out of 1004 reviews
Rating 8 - Good. 134 out of 1004 reviews
Rating 6 - Okay. 148 out of 1004 reviews
Rating 4 - Poor. 159 out of 1004 reviews
Rating 2 - Terrible. 312 out of 1004 reviews

5.8/10

Cleanliness

6.2/10

Staff & service

4.6/10

Amenities

5.0/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

2/10 Terrible

Mark

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is run down, dirty and unsafe Not even one bit like advertised. Should be banned from Expedia and all other Hotel search sites. Should be reported to the Health Department. Unacceptable. They should pay guests to stay there.
Stayed 1 night in Sep 2025

2/10 Terrible

JORGE

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was dirty. Hair on toilet n sink..
Stayed 1 night in Sep 2025

2/10 Terrible

Hermes

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room I stayed in was dirty. There were dead and alive bugs. The shower was filthy with hair, and the towels were stained.
Stayed 2 nights in Sep 2025

8/10 Good

Curtis

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Good Price as a budget stay, staff was accommodating as a business traveler.
Stayed 1 night in Sep 2025

4/10 Poor

Chase

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Chorel

Stayed 1 night in Sep 2025

4/10 Poor

Rael

Travelled with family, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Horrible smell outside, maybe dangerous toxic fumes, in general the place is run down, in need for maintenance, a little dirty outside (the room was ok), unfriendly staff. At least the shower was good.
Stayed 1 night in Sep 2025

6/10 Okay

Trang

Stayed 3 nights in Sep 2025

2/10 Terrible

Deirdre

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Karol

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Jake

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow. This was very grimey.
Stayed 1 night in Sep 2025

10/10 Excellent

Kyla Shayne

Stayed 1 night in Jul 2025

8/10 Good

Meredith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There was urine smell in the hallway/stairway outside the room.
Stayed 1 night in Sep 2025

4/10 Poor

Oshane

Disliked: Property conditions & facilities
Property is ran down
Stayed 1 night in Sep 2025

4/10 Poor

Austin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

2/10 Terrible

Edwin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No water pressure and light bulbs were out for lamps.
Stayed 2 nights in Sep 2025

10/10 Excellent

Tim

Stayed 1 night in Sep 2025

6/10 Okay

Azzedine

Liked: Amenities
You feel i'm safe
Stayed 1 night in Sep 2025

2/10 Terrible

Jonathan

Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Francisco

Stayed 1 night in Aug 2025

10/10 Excellent

Walter

Stayed 1 night in Aug 2025

2/10 Terrible

Sondra

Disliked: Cleanliness, amenities, property conditions & facilities
The property is very old and needs reconstruction and revitalization. The room smelled very bad and was very difficult to sleep. I ended up having to take Benadryl for an allergy attack. Beds were uncomfortable. There was absolutely no hot water in the morning for a shower. It warmed just enough to feel like a cold, swimming pool for me to rinse off.. worst place I’ve ever stayed.
Stayed 1 night in Sep 2025

2/10 Terrible

Alex

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid at all costs

Worst staff ive ever encountered
Stayed 1 night in Aug 2025

2/10 Terrible

Matthew

Disliked: Cleanliness, amenities, property conditions & facilities
The room was absolutely disgusting. All the sheets had stains on them. The property is literally falling apart I get. I only paid $99 for the night but I rather spent double that to stay it somewhere else. I've already canceled my reservation for the next time I'm supposed to stay here. There are way better options. The pictures online are definitely misleading
Stayed 1 night in Sep 2025

2/10 Terrible

Mason, Sherman Oaks

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025