Paid for a jacuzzi room, they told us they'd fix it first night. Did not fix first night, sent a technician day 2, he couldn't fix it. They moved us rooms the following day, day 3, after, the SECOND room they moved us to, the jacuzzi did not work. You'd think they'd double check to make sure the jacuzzi works, they didn't. We had an engagement ceremony and party to attend so we could not move again. The following day we left.
Food at the resort is good, I would not order the orange juice, as it tastes like powder in water.
Pools were nice and great views.
I've traveled to Cancun several times in the past, given this was my first Cabo trips I had high hopes. The main difference is in Cancun the resorts have everything within walking distance, it's easy to get around with little time lost. This resort you need a cart to get around, lots of time wasted walking and waiting for carts, sometimes they come around and their full and you have to wait for another, and that one may be full again.
Overall decent experience, the food was good and scenery was beautiful, but I would skip out on paying for the jacuzzi room, not worth it. As 2 of the other couples in my group were for some reason upgraded free of charge, while I booked this jacuzzi room months in advance and did not get to enjoy it.