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Caribe Hilton

4.5 star property

Photo gallery for Caribe Hilton

Exterior
2 BEDROOM BI-LEVEL PREMIUM SUITE- 1KG/2DBL | View from room
10 restaurants, international cuisine
3 outdoor pools, pool cabanas (surcharge), pool umbrellas
2 BEDROOM BI-LEVEL SUITE- 1KNG/2DBL BEDS | View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa pool
  • Spa
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
1 San Geronimo Street, San Juan, 00901
  • Place, Escambron Beach
    ‪6 min walk‬
  • Place, Condado Beach
    ‪13 min walk‬
  • Place, Pan American Pier
    ‪14 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪12 min drive‬

Room options

View all photos for JUNIOR SUITE WITH SOFABED AND BALCONY - 1KNG

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JUNIOR SUITE WITH SOFABED AND BALCONY - 1KNG

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for CARIBE RM - MOBILITY ACCESS RI SHWR - 2DBL

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CARIBE RM - MOBILITY ACCESS RI SHWR - 2DBL

8.4 out of 10
Very good
(11 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for HONEYMOON SUITE- OCEAN AND GARDEN VIEW- 1KNG

HONEYMOON SUITE- OCEAN AND GARDEN VIEW- 1KNG | Living area

HONEYMOON SUITE- OCEAN AND GARDEN VIEW- 1KNG

  • Ocean view
  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for PRESIDENTIAL 2 BEDROOM STE - OCEAN VW - 2KNG

PRESIDENTIAL 2 BEDROOM STE - OCEAN VW - 2KNG | Living area

PRESIDENTIAL 2 BEDROOM STE - OCEAN VW - 2KNG

  • Ocean view
  • 191 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for 2 BEDROOM BI-LEVEL SUITE- 1KNG/2DBL BEDS

2 BEDROOM BI-LEVEL SUITE- 1KNG/2DBL BEDS | View from room

2 BEDROOM BI-LEVEL SUITE- 1KNG/2DBL BEDS

8.0 out of 10
Very good
(1 review)
  • Bay view
  • 129 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for 2 BEDROOM BI-LEVEL PREMIUM SUITE- 1KG/2DBL

2 BEDROOM BI-LEVEL PREMIUM SUITE- 1KG/2DBL

2 BEDROOM BI-LEVEL PREMIUM SUITE- 1KG/2DBL

  • Ocean view
  • 185 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed

View all photos for CARIBE RM - MOBILITY ACCESS RI SHWR - 1KNG

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CARIBE RM - MOBILITY ACCESS RI SHWR - 1KNG

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 129 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for JR SUITE MOBILITY ACCESSIBLE RI SHWR - 1KNG

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JR SUITE MOBILITY ACCESSIBLE RI SHWR - 1KNG

  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for SIGNATURE RM - MOBILITY ACCESS RI SHWR - 2DBL

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SIGNATURE RM - MOBILITY ACCESS RI SHWR - 2DBL

8.8 out of 10
Excellent
(3 reviews)
  • Ocean view
  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for SIGNATURE RM - MOBILITY ACCESS RI SHWR - 1KNG

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SIGNATURE RM - MOBILITY ACCESS RI SHWR - 1KNG

7.4 out of 10
Good
(21 reviews)
  • Ocean view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for CARIBE RM - SECLUDED WAVE WNG - 2DBL

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CARIBE RM - SECLUDED WAVE WNG - 2DBL

8.6 out of 10
Excellent
(72 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for COLLECTION RM - SECLUDED WAVE WNG - 2DBL

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COLLECTION RM - SECLUDED WAVE WNG - 2DBL

8.0 out of 10
Very good
(33 reviews)
  • Ocean view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for CARIBE RM - SECLUDED WAVE WNG - 1KNG

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CARIBE RM - SECLUDED WAVE WNG - 1KNG

8.0 out of 10
Very good
(38 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for COLLECTION RM - SECLUDED WAVE WNG - 1KNG

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COLLECTION RM - SECLUDED WAVE WNG - 1KNG

7.6 out of 10
Good
(5 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for CARIBE RM - PREMIUM GARDEN VW - 2DBL

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CARIBE RM - PREMIUM GARDEN VW - 2DBL

7.8 out of 10
Good
(10 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for COLLECTION RM - PREMIUM GARDEN VW - 2DBL

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COLLECTION RM - PREMIUM GARDEN VW - 2DBL

8.6 out of 10
Excellent
(21 reviews)
  • Ocean view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for CARIBE RM - PREMIUM GARDEN VW - 1KNG

Premium bedding, in-room safe, desk, laptop workspace

CARIBE RM - PREMIUM GARDEN VW - 1KNG

8.8 out of 10
Excellent
(14 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for COLLECTION RM - PREMIUM GARDEN VW - 1KNG

COLLECTION RM - PREMIUM GARDEN VW - 1KNG

COLLECTION RM - PREMIUM GARDEN VW - 1KNG

9.0 out of 10
Wonderful
(24 reviews)
  • Ocean view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for FAMILY HIGH FLOOR OCEAN VIEW - 4 DBL BEDS

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FAMILY HIGH FLOOR OCEAN VIEW - 4 DBL BEDS

  • 1 bedroom
  • Sleeps 8
  • 4 Double Beds

View all photos for FAMILY CONNECTING JR SUITE - 1KNG / 2DBL

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FAMILY CONNECTING JR SUITE - 1KNG / 2DBL

  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for FAMILY CONNECT HIGH FLOOR OCEAN VW- 1KG/2DBL

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FAMILY CONNECT HIGH FLOOR OCEAN VW- 1KG/2DBL

  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for FAMILY CONNECT - PREMIUM SUITE - 1KNG/2DBL

27-inch LCD TV with cable channels, TV, pay films

FAMILY CONNECT - PREMIUM SUITE - 1KNG/2DBL

  • Sleeps 8
  • 1 King Bed

View all photos for CARIBE RM - RESORT OR GARDEN VW - 2DBL

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CARIBE RM - RESORT OR GARDEN VW - 2DBL

7.8 out of 10
Good
(19 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for CARIBE RM- RESORT OR GARDEN VW- 1KNG

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CARIBE RM- RESORT OR GARDEN VW- 1KNG

8.6 out of 10
Excellent
(23 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for SIGNATURE RM- PREMIUM OCEAN VW- 1KNG

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SIGNATURE RM- PREMIUM OCEAN VW- 1KNG

8.2 out of 10
Very good
(68 reviews)
  • Ocean view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for SIGNATURE RM- PREMIUM OCEAN VW- 2DBL

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SIGNATURE RM- PREMIUM OCEAN VW- 2DBL

7.0 out of 10
Good
(34 reviews)
  • Ocean view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for PREMIUM SUITE - PANORAMIC GARDEN VW - 1KNG

PREMIUM SUITE - PANORAMIC GARDEN VW - 1KNG

PREMIUM SUITE - PANORAMIC GARDEN VW - 1KNG

7.2 out of 10
Good
(5 reviews)
  • Garden view
  • 79 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for CORNER SUITE - HIGH FLOOR - OCEAN VW - 1KING

CORNER SUITE - HIGH FLOOR - OCEAN VW - 1KING | Living area

CORNER SUITE - HIGH FLOOR - OCEAN VW - 1KING

8.0 out of 10
Very good
(3 reviews)
  • Ocean view
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
Hilton Garden Inn San Juan Condado
  • Pool
  • Spa pool
  • Spa
  • Free Wi-Fi
4.4 out of 5, Excellent, 1,411 reviews
The price is NZ$483
includes taxes & fees
14 Apr - 15 Apr
Hilton Garden Inn San Juan Condado

About the area

San Juan

Located in San Juan (San Juan Antiguo), Caribe Hilton is within a 5-minute walk of Luis Muñoz Rivera Park and Fort San Jeronimo. .This beach resort is 0.8 mi (1.3 km) from Escambron Beach and 1.5 mi (2.4 km) from Condado Beach.
View more Resorts in San JuanOpens in a new window

What's nearby

  • Luis Muñoz Rivera Park - 3 min walk - 0.3 km
  • Escambron Beach - 6 min walk - 0.6 km
  • Condado Beach - 13 min walk - 1.2 km
  • Pan American Pier - 14 min walk - 1.2 km
  • Distrito T-Mobile - 14 min walk - 1.2 km

Getting around

  • Sacred Heart Station - 8 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 14 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Mojito’s - ‬1 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪Fogo De Chao - ‬3 min walk
  • ‪Tropical Cafeteria - ‬2 min walk

About this property

Caribe Hilton

Caribe Hilton offers 652 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. 27-inch LCD televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

3 outdoor tennis courts and a health club are featured at the resort. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Zen Spa Océano has 15 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Make yourself at home in one of the 652 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools, outdoor tennis courts, and a health club. This resort also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at Caribar, one of the resort's 10 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a computer station, express check-out, and dry cleaning/laundry services. Planning an event in San Juan? This resort has 65003 square feet (6039 square meters) of space consisting of conference space and 24 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Caribar - This beachfront lobby lounge specializes in international cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered.
Morton's The Steakhouse - This steakhouse overlooks the ocean. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Starbucks - Onsite coffee shop. Open daily.
Ocean Restaurant & Lounge - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.
Ice Cream Cookie & Co - Onsite café. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 25 per night; includes in/out privileges)
  • Valet parking on site (USD 32 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 34 for adults and USD 18 for children
  • 10 restaurants
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Caribar
  • Ice Cream Cookie & Co
  • Morton's The Steakhouse
  • Ocean Restaurant & Lounge
  • Starbucks

Things to do

  • 3 outdoor pools
  • 3 outdoor tennis courts
  • Basketball
  • Beach volleyball
  • Children's pool
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Health club
  • Helicopter/aeroplane tours
  • Hot tub
  • Paddleboard
  • Playground
  • Sauna
  • Scooter/moped rentals
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Tennis lessons
  • Water sports equipment
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24 meeting rooms
  • 65,003 square feet of conference space
  • Computer station

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • On the beach
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 15 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 20 floors
  • 3 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1949
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 27-inch LCD TV with cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per night
  • Resort fee: USD 54.50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 34 for adults and USD 18 for children
  • Self parking fee: USD 25 per night (in/out privileges)
  • Valet parking fee: USD 32 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Caribe Hilton
Caribe Hilton San Juan Hotel
Caribe Hilton Hotel San Juan
Caribe Hilton San Juan
Caribe San Juan Hilton
Hilton Caribe San Juan
Hilton San Juan
San Juan Caribe
San Juan Caribe Hilton
San Juan Hilton Caribe
Caribe Hilton San Juan Hotel San Juan
Hilton Hotel Caribe
Hilton Hotel San Juan
San Juan Caribe Hilton Hotel
Caribe Hilton Hotel
Caribe Hilton San Juan Resort
Caribe Hilton Resort San Juan
Caribe Hilton Resort
Caribe Hilton San Juan
Resort Caribe Hilton San Juan
San Juan Caribe Hilton Resort
Resort Caribe Hilton
Hilton San Juan
Hilton Hotel Caribe
Caribe Hilton Resort
Hilton Hotel San Juan
Caribe Hilton San Juan
San Juan Caribe Hilton Hotel
Caribe Hilton Resort San Juan
Caribe Hilton San Juan Hotel San Juan

Caribe Hilton Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1488 out of 2620 reviews
Rating 8 - Good. 558 out of 2620 reviews
Rating 6 - Okay. 327 out of 2620 reviews
Rating 4 - Poor. 143 out of 2620 reviews
Rating 2 - Terrible. 104 out of 2620 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Erenest

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 5 nights in Dec 2025

4/10 Poor

Christopher Aaron

Stayed 4 nights in Dec 2025

8/10 Good

Priscilla

Travelled with group
Liked: Cleanliness, staff & service, amenities
The resort is well kept and the staff is attentive. The pool area is great and I enjoyed the swim up bar. My room was well kept, clean, and standard. I would recommend this resort.
Stayed 3 nights in Dec 2025

8/10 Good

steven d

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this property because I had some local business and needed a bi-lingual concierge desk. Sonya and her contacts were wonderful and exceeded expectations of helpfulness.
Stayed 2 nights in Dec 2025

10/10 Excellent

Aleksandra

Stayed 4 nights in Dec 2025

10/10 Excellent

Nina

Amazing!!
Stayed 3 nights in Dec 2025

10/10 Excellent

Christine

Stayed 3 nights in Dec 2025

2/10 Terrible

Nathan

Stayed 1 night in Dec 2025

10/10 Excellent

Natalia

Liked: Cleanliness, amenities, property conditions & facilities
AMAZING! 10/10 staff and ROOM was beautiful with water views and a balcony!
Stayed 3 nights in Dec 2025

2/10 Terrible

Carla

Business traveller
Disliked: Amenities, property conditions & facilities
The room didn't have hot water. They said they were going to fix it, but they didn't. Also, the room service food is terrible. I ordered a fruit platter and the fruit was old and mushy. The rest of the food is frozen that they just heat up. It was pretty disgusting.
Stayed 3 nights in Dec 2025

10/10 Excellent

Jessica

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent, the cleaning 10/10, the room, the pool and all the facilities extremely clean and organized. I loved it.
Stayed 3 nights in Dec 2025

10/10 Excellent

Juan

Stayed 2 nights in Dec 2025

10/10 Excellent

Yasmina

Stayed 3 nights in Dec 2025

10/10 Excellent

Angelica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2025

4/10 Poor

Leslie

Disliked: Cleanliness, staff & service
Rooms were not clean, day of leaving wanted to charge us for holding bags, when other couples were not getting charged. Prices were so expensive . Air ducts had so much dirt and filth in them . Mold in coffee pot in room.
Stayed 5 nights in Nov 2025

10/10 Excellent

Olivia

Travelled with partner
Liked: Cleanliness, amenities
The room was beautiful a clean, it was within eating distance to a really good restaurant. The beach was clean and everyone was friendly
Stayed 1 night in Dec 2025

6/10 Okay

Marietta

Disliked: Property conditions & facilities
Room needs overall makeover, breakfast lines to be seated very long
Stayed 2 nights in Dec 2025

10/10 Excellent

DENISE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time going within a year . Me and my son love it here .
I had the ocean view
Stayed 4 nights in Dec 2025

10/10 Excellent

Mark

Travelled with group
Liked: Staff & service, amenities
View is nonexistent. Ridiculous price for room.
Stayed 1 night in Dec 2025

10/10 Excellent

Kirsten

Stayed 1 night in Dec 2025

10/10 Excellent

Sean

Stayed 4 nights in Dec 2025

6/10 Okay

Balasubramaniyan

Liked: Cleanliness, amenities, property conditions & facilities
Bathroom door (a sliding door) never closed and bathroom did not have an exhaust fan. One of the front desk associates was rude when I asked him a question.
Stayed 4 nights in Dec 2025

10/10 Excellent

Cinthia

Stayed 4 nights in Sep 2025

6/10 Okay

Eliane

Business traveller
Liked: Staff & service
A little disappointing as it was marked as a 4 star , I feel it is more a 3 star then 4
Stayed 3 nights in Dec 2025

6/10 Okay

Stuart

Stayed 5 nights in Nov 2025