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Fairmont El San Juan Villa Experience

5.0 star property

Photo gallery for Fairmont El San Juan Villa Experience

Relax by the resort's central pool surrounded by lounge areas and palm trees, overlooking the ocean.
Experience the grandeur of our lobby, featuring a stunning chandelier, comfortable seating areas, and ornate columns.
Relax by the ocean with a serene pool surrounded by palm trees and modern cabanas.
Enjoy ocean views from this serene room with a chair and table.
Two large beds with white linens and multiple pillows, a large mirror, and a dining area with a table and chairs.

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available
  • Housekeeping

Explore the area

Map
6063 Isla Verde Avenue, Carolina, 979
  • Isla Verde Beach
    ‪4 min walk‬
  • Carolina Beach
    ‪8 min walk‬
  • Jose Miguel Agrelot Coliseum
    ‪8 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪3 min drive‬

Room options

View all photos for Villa, 1 King Bed, Balcony, Poolside

Villa, 1 King Bed, Balcony, Poolside

Villa, 1 King Bed, Balcony, Poolside

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 1 King Bed, Terrace, Beachside (Garden View)

Villa, 1 King Bed, Terrace, Beachside (Garden View)

Villa, 1 King Bed, Terrace, Beachside (Garden View)

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 1 King Bed, Balcony, Ocean View

Villa, 1 King Bed, Balcony, Ocean View

Villa, 1 King Bed, Balcony, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Bungalow, 1 King Bed, Terrace (Banyan)

Bungalow, 1 King Bed, Terrace (Banyan)

Bungalow, 1 King Bed, Terrace (Banyan)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 2 Queen Beds, Balcony, Poolside

Villa, 2 Queen Beds, Balcony, Poolside

Villa, 2 Queen Beds, Balcony, Poolside

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Villa, 2 Queen Beds, Terrace, Beachside (Garden View)

Villa, 2 Queen Beds, Terrace, Beachside (Garden View)

Villa, 2 Queen Beds, Terrace, Beachside (Garden View)

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Relax by the resort's central pool surrounded by lounge areas and umbrellas, with access to a sandy beach and the ocean.

Fairmont El San Juan Hotel

  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
4.2 out of 5, Very good, (1893)
The price is NZ$792
for 1 room
includes taxes & fees
18 Aug - 19 Aug
Fairmont El San Juan Hotel

About the area

Carolina

A stay at Fairmont El San Juan Villa Experience places you in the heart of Carolina, steps from Isla Verde Beach and a 5-minute drive from The Mall of San Juan. .This beach hotel is 4.1 mi (6.5 km) from Jose Miguel Agrelot Coliseum and 5.9 mi (9.4 km) from Plaza las Americas.

What's nearby

  • Isla Verde Beach - 4 min walk - 0.4 km
  • Carolina Beach - 8 min walk - 0.7 km
  • The Mall of San Juan - 3 min drive - 4.3 km
  • Jose Miguel Agrelot Coliseum - 8 min drive - 7.2 km
  • Port of San Juan - 11 min drive - 11.5 km

Getting around

  • Pinero Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 14 min drive

Restaurants

  • ‪Mi Casita Restaurant - ‬4 min walk
  • ‪Lupi's Mexican Grill & Sports Cantina - ‬2 min walk
  • ‪24 Market Place - ‬4 min walk
  • ‪La Bodeguita - ‬3 min walk
  • ‪Chili's Grill & Bar - ‬1 min walk

About this property

Fairmont El San Juan Villa Experience

Luxury hotel on the beach, with 4 outdoor pools
Fairmont El San Juan Villa Experience offers 83 accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. Accommodations offer separate dining areas. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Carolina hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

4 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, and body scrubs. The spa is open daily.
Stay in one of 83 guestrooms featuring LCD televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages and facials. Before a night out at the casino, the 4 outdoor swimming pools are a perfect way to relax and recharge. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy farm to table cuisine at Caña by Juliana Gonzalez, one of the hotel's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 4 bars/lounges. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 10 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Caña by Juliana Gonzalez - This restaurant specializes in farm to table cuisine and serves breakfast and dinner.
El San Juan Beach Club - This beachfront bar serves lunch only. Reservations are required. Open select days.
Il Sole Pizzeria - This restaurant specializes in Italian cuisine. Open select days.
Wine Bar - Onsite wine bar. Open select days.
Banyan Tree Grill - This family restaurant serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Languages

English, French, Hindi, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, uncovered parking on site (USD 25 per day)
  • Secured, uncovered valet parking on site (USD 35 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 35 for adults and USD 18 for children
  • 4 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Banyan Tree Grill
  • Caña by Juliana Gonzalez
  • El San Juan Beach Club
  • Il Sole Pizzeria
  • Wine Bar

Things to do

  • 14 gaming tables
  • 298 slot machines
  • 4 outdoor pools
  • Art gallery
  • Basketball
  • Casino (15,000 square foot of space)
  • Designer stores
  • Fitness classes
  • Free beach club
  • Full-service spa
  • Gym
  • Shopping centre
  • Tennis
  • Water sports equipment
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Free cot
  • Highchair
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Garden
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 floors
  • 3 buildings
  • Built in 1958
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 20 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: 21 percent of room rate
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Concierge service
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room safe
  • Phone calls
  • Pool access
  • Spa access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 35 for adults and USD 18 for children
  • Uncovered self parking fee: USD 25 per day
  • Uncovered valet parking fee: USD 35 per day
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairmont El Juan Experience
Fairmont El San Juan Villas
Fairmont El San Juan hotel Gold
Fairmont El San Juan hotel Gold Experience
Fairmont El San Juan Villa Experience Hotel
Fairmont El San Juan Villa Experience Carolina
Fairmont El San Juan Villa Experience Hotel Carolina

Fairmont El San Juan Villa Experience Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 63 out of 122 reviews
Rating 8 - Good. 17 out of 122 reviews
Rating 6 - Okay. 11 out of 122 reviews
Rating 4 - Poor. 10 out of 122 reviews
Rating 2 - Terrible. 21 out of 122 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Stayed 2 nights in Mar 2025

8/10 Good

Vivek

Stayed 4 nights in Jan 2025

4/10 Poor

Peter

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities
We paid over $800 to get a room in one of their external room buildings that was so dirty and could hear everything in the room next to us. Bottles and food sitting in wall ways. Upon arrival, the bell men just watched us as we dragged our bag in ourselves and found the front desk. The hotel is in a compound , which would be nice if you are strictly staying there and not wanting to venture out on foot.
Stayed 1 night in Jan 2025

2/10 Terrible

Wei

Disliked: Cleanliness, staff & service
The front desk is the worst ever
Stayed 2 nights in Mar 2025

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. Beautiful resort and excellent staff.
Stayed 4 nights in Feb 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is absolutely beautiful, be sure to take the time to enjoy the history of it and enjoy all of the amenities. The service here was amazing. We were so thankful to receive a room upgrade to an ocean view. The room was incredible. We enjoyed taking advantage of a class at the fitness center. All of the outdoor areas were stunning,many dining options and many close by as well. We never had trouble finding a chair at the pool, an attendant brings you a chair towel and a beach towel. The poolside service with a pitcher of Sangria is a must! There’s a lot happening here for entertainment. We had a great time and cannot wait to come back!
Stayed 2 nights in Jan 2025

8/10 Good

Jeff

Travelled with partner
Would be an overall excellent rating if it wasn’t for a very mishandled situation at check in. I wish there were separate ratings for the areas of staff; front desk/reception was very poor, all other staff were excellent.
Stayed 4 nights in Feb 2025

4/10 Poor

Brianna

Disliked: Property conditions & facilities

Disappointed

My was very disappointed in this hotel. Paid over a grand for one night to have a terrible room, terrible service, and things were dirty. No late check out when you pay this much either, bellhop made me take my own luggage to the car because they were busy. Overall just never staying here again.
Stayed 1 night in Feb 2025

10/10 Excellent

Nimit

Stayed 4 nights in Dec 2024

10/10 Excellent

Laurie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our check-in and check-out experience was very efficient. The location of our room in a building behind the gym provided the tinyest glimpse of a pool -- so it was underwhelming for a "pool villa.". However, it ended up to be convenient, and the room itself was nice. The poolside staff were extraordinary in both their lounge chair set-up for us and an iced coffee that wasn't really on the menu. Breakfast staff was wonderful as well. It was a great experience, and we will be back.
Stayed 2 nights in Dec 2024

6/10 Okay

Lauren

Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Unfortunately we had to wait over an hour and a half after check in for our room to be ready (this was on a Thursday) which was very disappointing Overall stay was good
Stayed 1 night in Dec 2024

10/10 Excellent

Edward J.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel would definitely come back!

Hotel is wonderful. Had Thanksgiving dinner in the Meat Market. Beautiful restaurant with great ambiance. We ordered turkey because it was our Thanksgiving dinner. Drinks and bread came our fairly quickly. However, then they must have forgotten us. After almost an hour I had to ask where our dinner was? They did Apologized and gave us two complimentary glasses of wine. A satisfactory gester and we looked forward to our Thanksgiving dinner. The vegetables and gravy were wonderful as was the bread. The turkey, our main reason for dining there, was dry and salty. Worse turkey we've ever had! Became they were so apologetic it was now late and I didn't have the heart to send it back. It is primarily a steak house and we saw a few beautiful steaks. Just don"t order turkey.
Stayed 2 nights in Nov 2024

2/10 Terrible

Ahmad

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst property I have ever stayed at
Stayed 1 night in Nov 2024

2/10 Terrible

Amanda

Stayed 1 night in Nov 2024

10/10 Excellent

Alfred

Liked: Cleanliness
Stayed 4 nights in Oct 2024

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Irina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property does not really match the Fairmont brand, it needs a few improvements. I also did not like the fact that they sell day passes to people who do not stay in the hotel. The club in the lobby that allowed tons of 21 years old in - did not like that at all
Stayed 5 nights in Oct 2024

2/10 Terrible

Benton

Stayed 4 nights in Sep 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the property had a bit of everything. I enjoyed the breakfast included option. The beach and pool were great and the staff was so friendly and willing to accommodate and make us comfortable.
Stayed 3 nights in Oct 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Alexander Rafael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was an amazing stay staff was amazing and tentative! Casino was great and had fun play the card tables, slot machines and others!
Stayed 5 nights in Aug 2024

6/10 Okay

Soraya

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
We booked 2 rooms and were extremely excited until we arrived. Not only was the check in process painfully slow, they stated they had an issue with one of the rooms we reserved and placed us in another room the first night; we had to switch over on day two. The second room had substantial water damage that hadn’t been repaired. Breakfast was great! Probably one of the best things of our stay and everything was close by.
Stayed 3 nights in Jul 2024

10/10 Excellent

Andre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and loved the easy access to the beach and the villas was great!
Stayed 3 nights in Aug 2024

10/10 Excellent

Julissa

Stayed 5 nights in Aug 2024