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Hampton Inn & Suites San Juan

3.0 star property

Photo gallery for Hampton Inn & Suites San Juan

Beach nearby, white sand, beach umbrellas, beach towels
Outdoor pool, pool loungers
Free daily buffet breakfast
Lobby
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
6530 Isla Verde Avenue, Carolina, 00979
  • Place, Isla Verde Beach
    ‪5 min walk‬
  • Place, Carolina Beach
    ‪9 min walk‬
  • Place, Balneario de Carolina
    ‪15 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪4 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

View from room

Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(20 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

View from room

Suite, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(24 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(190 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(116 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

9.0 out of 10
Wonderful
(9 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

In-room safe, desk, soundproofing, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

8.2 out of 10
Very good
(11 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Pool View

View from room

Room, 2 Double Beds, Pool View

8.8 out of 10
Excellent
(31 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Pool View

In-room safe, desk, soundproofing, iron/ironing board

Room, 1 King Bed, Pool View

9.2 out of 10
Wonderful
(11 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds

Premium Suite, 2 Queen Beds

Premium Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

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About the area

Carolina

With a stay at Hampton Inn & Suites San Juan in Carolina (Isla Verde), you'll be a 4-minute drive from Isla Verde Beach and 7 minutes from Jose Miguel Agrelot Coliseum. .This hotel is 6.3 mi (10.1 km) from Hiram Bithorn Stadium and 21.3 mi (34.3 km) from El Yunque National Forest.

What's nearby

  • Isla Verde Beach - 5 min walk - 0.5 km
  • Pine Grove Beach - 5 min walk - 0.5 km
  • Carolina Beach - 9 min walk - 0.8 km
  • Balneario de Carolina - 15 min walk - 1.3 km
  • Casino del Mar at La Concha Resort - 7 min drive - 7.7 km

Getting around

  • Domenech Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 5 min drive

Restaurants

  • ‪Casa Cuba - ‬6 min walk
  • ‪Las Canarias - ‬3 min walk
  • ‪Chili's Grill & Bar - ‬2 min walk
  • ‪Metropol Restaurant - ‬2 min walk
  • ‪Lupi's Mexican Grill & Sports Cantina - ‬1 min walk

About this property

Hampton Inn & Suites San Juan

Hotel with free breakfast, 5-minute walk to Isla Verde Beach
Hampton Inn & Suites San Juan offers 202 accommodations with safes and complimentary bottled water. 55-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Carolina hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Stay in one of 202 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Be sure to enjoy recreational amenities, including an outdoor pool, a hot tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy a satisfying meal at Caña de Azucar Pool Bar serving guests of Hampton Inn & Suites San Juan. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
Caña de Azucar Pool Bar - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 17.84 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Restaurants on site

  • Caña de Azucar Pool Bar

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Built in 1997
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 125

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 49.05 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 17.84 per night (in/out privileges)
  • Late check-out fee: USD 125 (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hilton Hotel San Juan
Hampton Inn Hilton San Juan
Hampton Inn San Juan
San Juan Hampton Inn
Hampton Inn Hilton San Juan Hotel
Hampton Inn San Juan Puerto Rico Hotel
Hampton Inn Puerto Rico Hotel
Hampton Inn San Juan Puerto Rico
Hampton Inn Puerto Rico
Hampton Inn Suites San Juan Puerto Rico
Hampton Inn Suites by Hilton San Juan
Hampton Inn San Juan Puerto Rico Resort Carolina
Hampton Inn San Juan Puerto Rico Resort
Hampton Inn San Juan Puerto Rico Carolina
Hampton Juan Puerto Rico Caro
Hampton Inn Suites San Juan
Hampton & Suites Juan Carolina

Hampton Inn & Suites San Juan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1503 out of 2177 reviews
Rating 8 - Good. 417 out of 2177 reviews
Rating 6 - Okay. 138 out of 2177 reviews
Rating 4 - Poor. 66 out of 2177 reviews
Rating 2 - Terrible. 53 out of 2177 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Wilma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Melissa Ann

Liked: Cleanliness, property conditions & facilities
Great place to stay many great upgrades just wish they didn’t charge to park
Stayed 5 nights in Aug 2025

8/10 Good

Caroll

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean. Some marks on the wall.
Stayed 3 nights in Sep 2025

10/10 Excellent

Juanita

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 5 nights in Sep 2025

2/10 Terrible

Yamara

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They charged me a resort fee again even though I had already paid here.
Stayed 3 nights in Sep 2025

8/10 Good

Krizia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is well maintained. Rooms are clean. You get a ticket for an umbrella and chair at the beach. Continental breakfast is a plus. The area is walking distance or a low cost Uber away. I just didn’t like the resort fee which is a hefty 50 Dollars a day. Staff is friendly.
Stayed 3 nights in Sep 2025

10/10 Excellent

Ernesto

Stayed 1 night in Sep 2025

10/10 Excellent

Yerika

Stayed 1 night in Sep 2025

8/10 Good

Allison m

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff helpful and friendly. Loved the overall ambiance of this establishment
Stayed 4 nights in Sep 2025

10/10 Excellent

Estefany De La

Stayed 3 nights in Sep 2025

6/10 Okay

CARLOS, PONCE

Travelled with family
Liked: Cleanliness, staff & service
Guest making loud comments after midnight. Couldn’t sleep. Duble beds were no queen size
Stayed 1 night in Sep 2025

8/10 Good

Thoa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, very friendly staff and nice pool area. Great breakfast options.
Stayed 2 nights in Sep 2025

8/10 Good

SERGIO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

Maribel Cardoza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, the include breakfast, the laundry facilities. The only thing that is not so great is the parking spaces, but it is because they cannot expand. The staff os great, helpful. I will definitely stay again.
Stayed 4 nights in Sep 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was real attentive
Stayed 4 nights in Aug 2025

10/10 Excellent

Kristie

Stayed 5 nights in Sep 2025

8/10 Good

Carmen M

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to know, after the3rd night , they didnt clean the room. Only bought towels. They charge for resort fees and I had 4 rooms. Rhis is unacceptable for my stsy there.ovevthe place and the workers.
Stayed 4 nights in Aug 2025

10/10 Excellent

Sharlander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Sep 2025

8/10 Good

Sharlander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They charged me additional fees for a extra day not cool. I extended a dsy and was charged 200.00 extra addition to the property cost as well.
Stayed 4 nights in Aug 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cruise stay

Comfortable hotel close to airport, beach and cruise port. Hot breakfast and happy hour included
Stayed 1 night in Sep 2025

6/10 Okay

Massiel, Bronx

Liked: Cleanliness
Check in was smooth. Pill
Stayed 7 nights in Aug 2025

10/10 Excellent

Alejandro Guillermo, Las Vegas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and great customer service from everyone involved in the hotel.
Stayed 8 nights in Aug 2025

6/10 Okay

Dariel, Hialeah

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
All the staff was super friendly in every department. The pool and bar area is nice. Breakfast was included and super clean. Rooms have nice AC but, furniture inside the rooms are in very bad conditions from the beds to the carpet water was dripping from the 3rd floor falling through the bathroom fan to the toilet
Stayed 2 nights in Sep 2025

10/10 Excellent

maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff where friendly , food at Hotel was pretty good also loved the complimentary Happy Hour
Stayed 4 nights in Sep 2025