Atlantis, The Palm

5.0 star property

Photo gallery for Atlantis, The Palm

Front of property – evening/night
Creator video
Sauna, hot tub, body treatments, hydrotherapy, aromatherapy, body wraps
Restaurant
2 outdoor pools, free pool cabanas, pool loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service

Explore the area

View map
Crescent Road, The Palm, Dubai
  • Place, Aquaventure
    ‪6 min walk‬
  • Place, Palm Jumeirah Mall
    ‪7 min drive‬
  • Place, Marina Beach
    ‪15 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪35 min drive‬

Room options

2 Bedroom Skyline Suite - includes Club access

  • 148 sq m
  • 2 bedrooms
  • Partial sea view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

2 Bedroom Regal Suite - includes Club access

  • 211 sq m
  • 2 bedrooms
  • Partial sea view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

2 Bedroom Terrace Suite - includes Club access

  • 141 sq m
  • 2 bedrooms
  • Partial sea view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Skyline Suite - includes Club access

9.0 out of 10
Wonderful
(2 reviews)
  • 101 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

Grand Atlantis Suite

  • 429 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 6
  • 2 King Beds

Ocean King Room

9.4 out of 10
Exceptional
(96 reviews)
  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Palm King Room

9.6 out of 10
Exceptional
(48 reviews)
  • 45 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Suite (Neptune Underwater)

  • 165 sq m
  • 1 bedroom
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

Underwater Suite

10.0 out of 10
Exceptional
(1 review)
  • 165 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

Presidential Suite

  • 220 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

Ocean Queen Room

9.0 out of 10
Wonderful
(73 reviews)
  • 45 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Palm Queen Room

9.4 out of 10
Exceptional
(22 reviews)
  • 45 sq m
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

Regal Suite - includes Club access

  • 164 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 4
  • 1 King Bed

Terrace Suite - includes Club access

8.8 out of 10
Excellent
(6 reviews)
  • 94 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 4
  • 1 King Bed

Club Room, 1 King Bed (Imperial Mandatory Gala Dinner)

  • 45 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Queen Beds (Imperial Mandatory Gala Dinner)

  • 45 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Queen Beds

2 Bedroom Family Room

8.4 out of 10
Very good
(17 reviews)
  • 90 sq m
  • Partial sea view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

2 Bedroom Family Club Room

8.0 out of 10
Very good
(5 reviews)
  • 90 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Imperial Club King Room - Ocean View

9.6 out of 10
Exceptional
(7 reviews)
  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Imperial Club Queen Room - Ocean View

8.0 out of 10
Very good
(6 reviews)
  • 45 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Imperial Club Queen Room - Palm View

  • 45 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Queen Beds

Imperial Club King Room - Palm View

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Dubai

With a stay at Atlantis, The Palm in Dubai (Palm Jumeirah), you'll be a 1-minute drive from Aquaventure and 7 minutes from Palm Jumeirah Mall. .This beach hotel is 2.8 mi (4.6 km) from The Pointe and 4.3 mi (6.9 km) from The View at The Palm.

What's nearby

  • Aquaventure - 6 min walk - 0.5 km
  • The Pointe - 4 min drive - 2.0 km
  • Palm Jumeirah Mall - 7 min drive - 4.4 km
  • The View at The Palm - 7 min drive - 4.7 km
  • Marina Beach - 15 min drive - 11.1 km

Getting around

  • Atlantis Aquaventure Waterpark Station - 5 min walk
  • Dubai Intl. Airport (DXB) - 39 min drive

Restaurants

  • ‪Plato's - ‬10 min walk
  • ‪Booba - Taste Tells - ‬4 min walk
  • ‪Imperial Club - ‬1 min walk
  • ‪Wavehouse - ‬13 min walk
  • ‪WHITE Beach Dubai - ‬7 min walk

About this property

Atlantis, The Palm

Luxury hotel with 20 restaurants and 2 outdoor pools
Atlantis, The Palm offers 1539 accommodations with iPod docking stations and minibars. Rooms open to furnished balconies or patios. Beds feature premium bedding. 60-inch LED televisions come with premium satellite channels and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Dubai hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A private beach, 3 outdoor tennis courts, a health club, and a complimentary water park with a lazy river and waterslides are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

AWAKEN has 18 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Make yourself at home in one of the 1539 guestrooms featuring iPod docking stations and minibars. Rooms have private furnished balconies or patios. 60-inch LED televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature bathtubs or showers with rainfall showerheads and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at one of the hotel's 20 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Atlantis, The Palm has 20 restaurants on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: AED 170 per person
  • 20 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 3 outdoor tennis courts
  • Arcade/game room
  • Bicycle rentals
  • Children's club
  • Children's pool
  • Free water park
  • Full-service spa
  • Health club
  • Helicopter/aeroplane tours
  • Kayaking
  • Lazy river
  • Playground
  • Racquetball/squash
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Surfing/bodyboarding
  • Tennis lessons
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Free water park access
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • On a private beach
  • On the waterfront
  • Pool loungers

Full-service spa

  • 18 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Braille/raised signage
  • High-pile carpet in room
  • Lift (81 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 22 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 60-inch LED TV with premium satellite channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests should notify the property in advance of their flight details.
Water park at Aquaventure may not be open daily. Guests should contact the property directly for hours of operation.
All guests must show a valid passport or Emirates ID (for UAE residents) at check-in. These are the only forms of identification accepted at this property.
Guests booked in a Suite must contact this property at least 48 hours in advance to schedule airport transportation.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 797.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (December 31) Gala Dinner per adult: AED 1350
  • New Year's Eve (December 31) Gala Dinner per child: AED 625 (from 4 to 13 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 170 per person
  • Airport shuttle fee: AED 900 per vehicle (roundtrip, maximum occupancy 4)
  • Rollaway bed fee: AED 797.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 1037602

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Atlantis
Atlantis Hotel
Atlantis Hotel Palm
Atlantis Palm
Palm Atlantis
Atlantis The Palm Dubai
Atlantis The Palm Hotel Dubai
Atlantis Palm Hotel Dubai
Atlantis Palm Hotel
Atlantis Palm Dubai
Atlantis The Palm
Atlantis, The Palm Hotel
Atlantis, The Palm Dubai
Atlantis, The Palm Hotel Dubai

Atlantis, The Palm Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1345 out of 1614 reviews
Rating 8 - Good. 146 out of 1614 reviews
Rating 6 - Okay. 50 out of 1614 reviews
Rating 4 - Poor. 26 out of 1614 reviews
Rating 2 - Terrible. 47 out of 1614 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nikunjbhai

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the memorable trip
Stayed 9 nights in Jun 2025

6/10 Okay

AMJEED

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Reached the property at 6am and had to wait till 2pm to get room keys. Lobby is over crowded. They need more staff to quickly accommodate the guests. Ahmad is the guy who cleaned our room regularly. The guy is amazing. He particularly deserves more than 6 🌟. Yes we will visit again.
Stayed 5 nights in Aug 2025

10/10 Excellent

Atiqul Hassan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

8/10 Good

Jaswinder

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great experience with my kid because big water park more fun activities
Stayed 3 nights in Jul 2025

2/10 Terrible

Robert

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shocking... Lots of problems

Shocking experience... Room wasn't ready to check in until after 6pm and no refund/credit offered even after asking. Impression was that the hotel was under staffed and complete chaos every day in the lobby. It was taking well over an hour to check out of the hotel. Rooms looking aged and items not working. Early access to the waterpark seemed great but even though we were in at 9.30am... None of the slides were open until almost 10pm when the park opened to the public. Would not recommend and won't be staying again
Stayed 3 nights in Aug 2025

10/10 Excellent

BASSAM K

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining in hotel is very expensive especially hookah
Stayed 7 nights in Jul 2025

10/10 Excellent

Imed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bravo

Great and excellente
Stayed 3 nights in Aug 2025

10/10 Excellent

Mohammad

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast options are vast with variety of cuisine, the bed is very comfortable and the water park is one of the best i have been to
Stayed 3 nights in Jun 2025

8/10 Good

Stuart

Stayed 7 nights in Jul 2025

10/10 Excellent

Kerry

Stayed 1 night in Aug 2025

4/10 Poor

Mahziar

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The lobby was too busy was like a mall shopping we was on the line for checking and check out,And hotel has to be placed for relaxing, not busy And for restaurant we had to stay on the line to go inside at this time was not good experience before it was really good and good experience.
Stayed 1 night in Aug 2025

10/10 Excellent

Burhan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It is a really good hotel for the area .. excellent service
Stayed 3 nights in Jul 2025

10/10 Excellent

Aleksandra

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place
Stayed 4 nights in Jul 2025

10/10 Excellent

Mr Grant

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel booked a club room well worth the money 1st class hotel
Stayed 3 nights in Jul 2025

6/10 Okay

Helen

Stayed 4 nights in Jul 2025

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities
Exellent service
Stayed 7 nights in Jul 2025

10/10 Excellent

shahzada

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Jamal Nasir

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water park ,swimming pools and beach are very nice kid’s loved.
Stayed 10 nights in Jul 2025

10/10 Excellent

Marc John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A stunning hotel and our family adjoining rooms were perfect for the 6 of us. It can feel busy in the buffet restaurants but having imperial club access for a quieter breakfast, private beach area and afternoon/early evening drinks and snack can help avoid that if you prefer. Food is amazing everywhere
Stayed 6 nights in Jul 2025

8/10 Good

Bibi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Mohammed, Cumming

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for spending quality time with kids and family..
Stayed 5 nights in Jul 2025

10/10 Excellent

Ruben

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we absolutely loved it ... cant wait to go back
Stayed 4 nights in Jul 2025

10/10 Excellent

DAVID

Stayed 2 nights in Jul 2025

10/10 Excellent

Marius

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent service
Stayed 7 nights in Jul 2025

10/10 Excellent

paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
faultless hotel
Stayed 9 nights in Jul 2025