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Atlantis, The Palm

5.0 star property

Photo gallery for Atlantis, The Palm

Front of property - evening/night
Creator video - submitted by Stephen Parry Valentine
Restaurant
Children's activities
Aerial view

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Spa
  • Room service

Explore the area

View map
Crescent Road, The Palm, Dubai
  • Aquaventure
    ‪6 min walk‬
  • Nakheel Mall
    ‪6 min drive‬
  • Marina Beach
    ‪14 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪35 min drive‬

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includes taxes & fees
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About the area

Dubai

With a stay at Atlantis, The Palm in Dubai (Palm Jumeirah), you'll be a 1-minute drive from Aquaventure and 7 minutes from Nakheel Mall. .This beach hotel is 2.8 mi (4.6 km) from The Pointe and 4.3 mi (6.9 km) from The View at The Palm.

What's nearby

  • Aquaventure - 6 min walk - 0.5 km
  • The Pointe - 4 min drive - 2.0 km
  • Nakheel Mall - 6 min drive - 3.8 km
  • The View at The Palm - 7 min drive - 4.1 km
  • Marina Beach - 14 min drive - 10.5 km

Getting around

  • Atlantis Aquaventure Waterpark Station - 5 min walk
  • Dubai Intl. Airport (DXB) - 39 min drive

Restaurants

  • ‪Wavehouse - ‬13 min walk
  • ‪Plato's - ‬10 min walk
  • ‪Imperial Club - ‬1 min walk
  • ‪Starbucks / ستاربكس - ‬13 min walk
  • ‪En Fuego - ‬13 min walk

About this property

Atlantis, The Palm

Luxury hotel on the beach, with 2 outdoor pools
Atlantis, The Palm offers 1539 accommodations with iPod docking stations and minibars. Rooms open to furnished balconies or patios. Beds feature premium bedding. 60-inch LED televisions come with premium satellite channels and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Dubai hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A private beach, 3 outdoor tennis courts, a health club, and a complimentary water park with a lazy river and waterslides are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Shuiqi has 27 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Make yourself at home in one of the 1539 guestrooms featuring iPod docking stations and minibars. Rooms have private furnished balconies or patios. 60-inch LED televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature bathtubs or showers with rainfall showerheads and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at one of the hotel's 20 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Atlantis, The Palm has 20 restaurants on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Hindi, Indonesian, Italian, Japanese, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: AED 170 per person
  • 20 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 3 outdoor tennis courts
  • Arcade/game room
  • Bicycle rentals
  • Children's club
  • Children's pool
  • Ecotours
  • Free water park
  • Full-service spa
  • Health club
  • Helicopter/aeroplane tours
  • Kayaking
  • Lazy river
  • Playground
  • Racquetball/squash
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Surfing/bodyboarding
  • Tennis lessons
  • Waterslide
  • Ziplining

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Free cot
  • Free water park access
  • In-room babysitting
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • On a private beach
  • On the waterfront
  • Pool loungers

Full-service spa

  • 27 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Braille/raised signage
  • High-pile carpet in room
  • Lift (81 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 22 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 60-inch LED TV with premium satellite channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests should notify the property in advance of their flight details.
Aquaventure water park may not be open daily. Guests should contact the property directly for hours of operation.
All guests must show a valid passport or Emirates ID (for UAE residents) at check-in. These are the only forms of identification accepted at this property.
Guests booked in an Imperial Club room must contact this property at least 48 hours in advance to schedule airport transportation.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 797.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (December 31) Gala Dinner per adult: AED 1350
  • New Year's Eve (December 31) Gala Dinner per child: AED 625 (from 4 to 13 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 170 per person
  • Airport shuttle fee: AED 900 per vehicle (roundtrip, maximum occupancy 4)
  • Rollaway bed fee: AED 797.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 1037602

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Atlantis
Atlantis Hotel
Atlantis Hotel Palm
Atlantis Palm
Palm Atlantis
Atlantis The Palm Dubai
Atlantis The Palm Hotel Dubai
Atlantis Palm Hotel Dubai
Atlantis Palm Hotel
Atlantis Palm Dubai
Atlantis The Palm
Atlantis, The Palm Hotel
Atlantis, The Palm Dubai
Atlantis, The Palm Hotel Dubai

Atlantis, The Palm Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1287 out of 1550 reviews
Rating 8 - Good. 144 out of 1550 reviews
Rating 6 - Okay. 49 out of 1550 reviews
Rating 4 - Poor. 23 out of 1550 reviews
Rating 2 - Terrible. 47 out of 1550 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2025

10/10 Excellent

Atish

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice and beautiful place to stay
Stayed 2 nights in May 2025

8/10 Good

Elaine, Anchorage

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Really nice
Stayed 4 nights in May 2025

10/10 Excellent

Thomas Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Everything was absolutely amazing !
Stayed 4 nights in May 2025

10/10 Excellent

Cassandra

Liked: Cleanliness, amenities, property conditions & facilities
We had such a great stay! The rooms were very comfortable, the hotel and surroundings had plenty of activities and restaurants. We enjoyed the aquarium as you see it from corridors to and from the restaurants. Atlantis Aquaventure was tons of fun. Well worth a visit!
Stayed 2 nights in May 2025

10/10 Excellent

karima

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect
Stayed 2 nights in May 2025

10/10 Excellent

Vivia L

Travelled with partner
Liked: Cleanliness
loved
Stayed 5 nights in May 2025

2/10 Terrible

Naheeda

Travelled with family
Disliked: Cleanliness
Got gastro bug from our visit. We write more once escalated to management.
Stayed 6 nights in May 2025

10/10 Excellent

Hercheallee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful property worth every dollar.
Stayed 1 night in May 2025

10/10 Excellent

Gurinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Furqan

Stayed 2 nights in May 2025

10/10 Excellent

Furqan

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Initially thought it would be overhyped by other people recommending but after staying 4 nights, I didn’t want to leave. The staff make you feel like royalty and the water park is amazing. Half-board breakfast and evening meal was perfect. I only spent 2 days at the water park but could have spent another full day. Would definitely go again.
Stayed 2 nights in May 2025

10/10 Excellent

Amit

Stayed 5 nights in Mar 2025

10/10 Excellent

Vasileios

Stayed 3 nights in May 2025

10/10 Excellent

Rajesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful summer at Atlantis The Palm

The Imperial Club Lounge is amazing especially the happy hours where we really had a great time. The rooms are amazing and the cleanliness is magnificent. The house keeping staff is very friendly and ensures that we are having a comfortable stay. Thanks Hotel.com for providing us a world class hotel Atlantis❤️
Stayed 1 night in May 2025

2/10 Terrible

Noel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
They over charged me for breakfast and dinner, they need to be more professional and explain the cost per day for food.
Stayed 2 nights in Apr 2025

10/10 Excellent

Pegah

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing that was an issue was the distance from the hotel to the
Stayed 6 nights in May 2025

10/10 Excellent

Christopher

Stayed 5 nights in May 2025

10/10 Excellent

Shanesha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the experience
Stayed 1 night in May 2025

10/10 Excellent

Shanesha Alicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 4 nights in May 2025

10/10 Excellent

Atchuta Rao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Wafaa

Stayed 8 nights in May 2025

10/10 Excellent

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best water park in the region

I would rate Atlantis, the palm hotel as five stars in all aspects especially the reception, cleaning, security, valet and concierge staff. The reception staff checked us in no time although we waited awhile until the room was ready but the staff whose name Dinara ( I hope that I spelled it right) was very welcoming, very helpful, professional and accommodated us in a very very nice room, we were lucky to have her served us. We wish to ask the hotel management one favor as frequent visitor to extend the hours of the beach and swimming pool until 10 or 11pm and also to provide an option of self-parking as the latter would reduce the pressure on your staff.
Stayed 3 nights in Apr 2025

6/10 Okay

Mark

Stayed 6 nights in Feb 2025

10/10 Excellent

Ayesha

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel Was Everything
Stayed 6 nights in Apr 2025