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Room type Options Nightly price Book
Junior Suite, 1 King Bed
22 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Standard Room
20 square metres
1 Twin Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Premium Room, 1 King Bed
20 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Suite, 1 Bedroom
20 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard Room, 1 King Bed
22 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Premium Room, 2 Queen Beds
20 square metres
2 Queen Beds
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Standard Room, 2 Double Beds
22 square metres
2 Double Beds
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Suite
20 square metres
1 Twin Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard Room, 1 King Bed, Accessible
20 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard Room, 1 King Bed (Low Floor)
20 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Suite, 1 Bedroom (Two-story)
24 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Upscale hotel with full-service spa and free area shuttle

Popular property highlights

Free self parking
Free WiFi
24-hour business centre
Laundry facilities
Smoke-free property

With a stay at Crowne Plaza Toluca Lancaster, an IHG Hotel, you'll be centrally located in Toluca, within a 10-minute drive of Galerias Metepec Shopping Center and Plaza Sendero Toluca. This upscale hotel is 9.2 mi (14.9 km) from Centro Dinámico Pegaso and 12.9 mi (20.8 km) from Nevado de Toluca National Park.

Make yourself at home in one of the 113 guestrooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a 24-hour health club and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 10 km.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily for a fee.

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Toluca? This hotel has 3907 square feet (363 square meters) of space consisting of a conference center and a meeting room. Free self parking is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • ATM/banking
  • Concierge services
  • Total number of rooms - 113
  • Number of floors - 4
  • Conference space
  • Internet access in public areas - surcharge
  • Breakfast available (surcharge)
  • Laundry facilities
  • Television in common areas
  • Safe-deposit box at front desk
  • Multilingual staff
  • Free newspapers in lobby
  • 24-hour front desk
  • Business centre
  • Porter
  • Dry cleaning/laundry service
  • Internet access - wireless
  • Full-service spa
  • Internet access in public areas - high speed
  • Steam room
  • Sauna
  • Wedding services
  • Billiards or pool table
  • Grocery/convenience store
  • Tours/ticket assistance
  • Free WiFi
  • Free area shuttle
  • Number of restaurants - 1
  • 24-hour business centre
  • Conference space size (feet) - 3907
  • Conference space size (meters) - 363
  • Number of meeting rooms - 1
  • Conference centre
  • Snack bar/deli
  • Free self parking
  • Computer station
  • Number of bars/lounges - 1
  • Luggage storage
  • Terrace
  • 24-hour health club
  • Banquet hall
  • Vending machine

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access , Internet access (surcharge)

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed , Internet access in public areas - surcharge

Languages spoken

  • English
  • Spanish

Parking

Free self parking

Room Amenities

Crowne Plaza Toluca Lancaster, an IHG Hotel offers 113 accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Cable/satellite TV service
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (24 hours)
  • Desk
  • In-room climate control (air conditioning)
  • High-speed internet access
  • Soundproofed rooms
  • Wireless internet access
  • Internet access (surcharge)
  • Shower only
  • Free WiFi
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Number of beds 1

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning.

Crowne Plaza Toluca Lancaster, an IHG Hotel has a restaurant on site.

24-hour room service is available.

Nearby Things to do

Recreational amenities at the hotel include a 24-hour health club and a sauna.

Spa Services

  • Body treatments
  • Facial treatments
  • Massages

Accessibility

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

No rollaway/extra beds available

No cots (infant beds) available

Debit cards not accepted

Staffed front desk

Carbon monoxide detector

Smoke detector

Security system

LGBTQIA friendly

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is not available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available through room service

gap period enforced between guest stays 48 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property does not follow sanitisation practices of any association

Fees

Optional extras

  • Fee for buffet breakfast: approximately MXN 270 for adults and MXN 270 for children
  • Early check-in fee: MXN 800 (subject to availability)
  • Late check-out fee: MXN 800.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Crowne Plaza Lancaster
  • Crowne Plaza Lancaster Hotel
  • Crowne Plaza Lancaster Hotel Toluca
  • Crowne Plaza Lancaster Toluca
  • Crowne Plaza Toluca
  • Crowne Plaza Toluca Lancaster
  • Lancaster Toluca
  • Crowne Plaza Lancaster Toluca Hotel Toluca
  • Crowne Plaza Toluca Lancaster Hotel
  • Crowne Plaza Toluca Lancaster
  • Crowne Plaza Toluca Lancaster an IHG Hotel

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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