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Almacruz Hotel y Centro de Convenciones

4.0 star property

Photo gallery for Almacruz Hotel y Centro de Convenciones

Front of property – evening/night
Reception
Rooftop terrace
2 restaurants, breakfast served
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
San Antonio 65, Santiago, Region Metropolitana, 8320263
  • Place, Santa Lucia Hill
    ‪4 min walk‬
  • Place, Plaza de Armas
    ‪7 min walk‬
  • Place, Palacio de la Moneda
    ‪9 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪20 min drive‬

Room options

View all photos for Suite

Premium bedding, down duvets, minibar, in-room safe

Suite

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.0 out of 10
Very good
(16 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

7.4 out of 10
Good
(11 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Triple Room

Triple Room

Triple Room

8.4 out of 10
Very good
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Single Beds
  • Free Wi-Fi

View all photos for Economy Twin Room

Economy Twin Room

Economy Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About the area

Santiago

With a stay at Almacruz Hotel y Centro de Convenciones, you'll be centrally located in Santiago, within a 10-minute drive of Costanera Center and Julio Martinez Pradanos National Stadium. .This hotel is 5.9 mi (9.5 km) from Parque Arauco Mall and 0.1 mi (0.1 km) from San Francisco Church.

What's nearby

  • San Francisco Church - 1 min walk - 0.2 km
  • Santa Lucia Hill - 4 min walk - 0.4 km
  • University of Chile - 6 min walk - 0.6 km
  • Plaza de Armas - 7 min walk - 0.6 km
  • Palacio de la Moneda - 9 min walk - 0.8 km

Getting around

  • Santa Lucia Station - 4 min walk
  • Parque Almagro Station - 16 min walk
  • Santiago Intl. Airport (SCL) - 21 min drive

Restaurants

  • ‪Almacruz Hotel y Centro de Convenciones - ‬1 min walk
  • ‪Restaurante Vichuquen - ‬1 min walk
  • ‪Da Dino - ‬2 min walk
  • ‪Dominó Estado - ‬2 min walk
  • ‪La Pica de Clinton - ‬1 min walk

About this property

Almacruz Hotel y Centro de Convenciones

Almacruz Hotel y Centro de Convenciones offers 162 accommodations with minibars and laptop-compatible safes. These individually decorated and furnished accommodations include desks and dining tables. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium cable channels and pay movies.

Bathrooms include shower/tub combinations with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. This Santiago hotel provides complimentary wired and wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 162 individually decorated guestrooms, featuring minibars and LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and designer toiletries.
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Grab a bite at Vichuquen, one of the hotel's 2 restaurants, or stay in and take advantage of the room service. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include complimentary wired internet access, a business center, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.
Vichuquen - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking within 750 metres
  • Area shuttle (surcharge)
  • Free secured self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • Vichuquen

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Dining table
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 15 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Dining table
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system

We should mention

This property does not have elevators
The seasonal pool will be open from May to March
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Galerías Hotel Santiago
Galerías Santiago
Hotel Galerías
Almacruz Y Centro Convenciones
Almacruz Hotel y Centro de Convenciones Hotel
Almacruz Hotel y Centro de Convenciones Santiago
Almacruz Hotel y Centro de Convenciones (Ex Galerías)
Almacruz Hotel y Centro de Convenciones Hotel Santiago

Almacruz Hotel y Centro de Convenciones Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 294 out of 688 reviews
Rating 8 - Good. 236 out of 688 reviews
Rating 6 - Okay. 93 out of 688 reviews
Rating 4 - Poor. 43 out of 688 reviews
Rating 2 - Terrible. 22 out of 688 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Salina

Stayed 1 night in Feb 2026

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay right downtown. But, like any large city you need to be careful. Lots of shopping and historical sites all within walking distance. Property is a little tired but very clean with super interesting decor. Overall a good spot for a 30 hour layover!
Stayed 2 nights in Jan 2026

8/10 Good

Janice

Liked: Cleanliness, staff & service, amenities
Room was very clean, pool area was great and location was excellent.
Stayed 2 nights in Jan 2026

8/10 Good

Boris

Stayed 4 nights in Jan 2026

8/10 Good

peiyuan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
clean room, kindly, very good breakfast, but hall way carpet too old.
Stayed 2 nights in Jan 2026

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2026

10/10 Excellent

Noel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very spacious and great aircon. Staff were lovely and we enjoyed our time immensely by the pool on the sun. Great breakfast as well. Maybe a bit on the dates side and the gym was tiny with only the treadmill working.
Stayed 2 nights in Jan 2026

10/10 Excellent

Francesca

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes the room was clean as was all the hotel and the staff were very helpful
Stayed 2 nights in Jan 2026

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities
Clean
Stayed 4 nights in Nov 2025

10/10 Excellent

Mohamed

.
Stayed 3 nights in Dec 2025

10/10 Excellent

jingbi

Stayed 3 nights in Dec 2025

6/10 Okay

Tianbai

Travelled with family
Liked: Cleanliness
Amenities shown in Expedia website are different with the reality’s. Some staff in the front desk is not helpful. The laundry facility is shown in the Expedia website while we are booking. When asked a staff in the front desk, Carlos M., about laundry facility, he said never had it. Once showed him the Expedia website, he did not give any explanation, not saying apologies, but talked to a female staff to delete it from the Expedia. Now no one can find it on Expedia website. To avoid being fooled again, he was not told about the nonexistent facilities in our room, such as electric kettle and toaster. So these nonexistent facilities are still found in the Expedia website until today, Dec. 30 in 2025. Is it funny? Our room’s locker had issues twice time. At the first time a technician came to fix it. At the another day the room locker was not open by room card again. After the front desk staff, Carlos M., rekeyed our room card, it did not work still. Once again a technician came to carry off our room card. When the technician returned us the room card, it was working. Is it amazing? It is a good idea to compare the Expedia with other platform such as the Booking about this hotel’s amenities and the room’s facilities.
Stayed 8 nights in Dec 2025

4/10 Poor

samira

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty hotel, the area around the hotel was crowded, noisy, room was ready before 3pm but they asked us to pay 30 more dollars to be able to enter the room even if we told them we drove 6 hours to get to the city. Very old room, outdated furniture, i don’t recommend this hotel to anyone. The only thing i liked it was breakfast.
Stayed 1 night in Dec 2025

10/10 Excellent

Ida

Travelled with family
Liked: Cleanliness, staff & service, amenities
The rooms were clean and the staff were very nice and helpful. The buffet breakfast was amazing and coffee was strong! Best of all, the location is central in downtown, walking distance to many landmarks. :)
Stayed 2 nights in Dec 2025

6/10 Okay

Kevin, Ottawa

Stayed 1 night in Dec 2025

6/10 Okay

Igor

Stayed 1 night in Dec 2025

10/10 Excellent

Petrus, Penticton

Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast, friendly staff, excellent location.
Stayed 7 nights in Dec 2025

6/10 Okay

Mariajose

Stayed 3 nights in Nov 2025

10/10 Excellent

Griselda Mabel

Liked: Cleanliness, staff & service, amenities
The people are very friendly, the facilities are lovely and comfortable. It has a very interesting museum. It's well located.
Stayed 4 nights in Nov 2025

10/10 Excellent

Araz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and comfortable. The front desk staff were friendly and super helpful and accommodating.
Stayed 1 night in Nov 2025

10/10 Excellent

Shaun

Stayed 2 nights in Oct 2025

6/10 Okay

Sivasankar

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel is located at the prime spot, great place to do shopping and good restaurants around.
Stayed 2 nights in Oct 2025

10/10 Excellent

Gusztavne

Stayed 6 nights in Oct 2025

10/10 Excellent

Marcia

Liked: Cleanliness
It is a beautiful place,excellent services,very pleasant workers and the location was great
Stayed 6 nights in Oct 2025

10/10 Excellent

Yash, Campbell

Stayed 3 nights in Oct 2025