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Air Terminal Hotel

3.0 star property

Photo gallery for Air Terminal Hotel

Exterior
Deluxe Twin Room, Non Smoking
Lobby
Hot springs
Hot springs

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View map
Bibi Shin-chitose Airport, Terminal Building, Chitose, Hokkaido, 066-0012
  • Place, Doraemon Wakuwaku Sky Park
    ‪3 min walk‬
  • Place, New Chitose Airport Onsen
    ‪5 min walk‬
  • Place, Lake Shikotsu
    ‪38 min drive‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪1 min walk‬

Room options

View all photos for Deluxe Single Room

Desk, blackout curtains, soundproofing, iron/ironing board

Deluxe Single Room

  • Sleeps 2

View all photos for Single Room, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Single Room, Non Smoking

9.2 out of 10
Wonderful
(102 reviews)
  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room, Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Single Room, Smoking

9.6 out of 10
Exceptional
(15 reviews)
  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Double Room, Smoking

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Double Room, Non Smoking

8.4 out of 10
Very good
(23 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Twin Room, Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Twin Room, Non Smoking

8.8 out of 10
Excellent
(63 reviews)
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room, Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Triple Room, Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Triple Room, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Triple Room, Non Smoking

8.0 out of 10
Very good
(27 reviews)
  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Double Room, Non Smoking

Deluxe Double Room, Non Smoking

Deluxe Double Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking

  • 40 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Hollywood Twin Room, Non Smoking

Hollywood Twin Room, Non Smoking

Hollywood Twin Room, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Hollywood Twin Room

Desk, blackout curtains, soundproofing, iron/ironing board

Hollywood Twin Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Desk, blackout curtains, soundproofing, iron/ironing board

Deluxe Twin Room

  • Sleeps 2

View all photos for Standard Single Room Non smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Single Room Non smoking

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 1

View all photos for Standard Single Room Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Single Room Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 1

View all photos for Standard Triple Room Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Triple Room Smoking

  • Sleeps 3

View all photos for Standard Triple Room Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Triple Room Non Smoking

  • Sleeps 3

View all photos for Standard Double Room Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Double Room Smoking

  • Sleeps 2

View all photos for Standard Double Room Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Double Room Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for Standard Twin Room Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Twin Room Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2

View all photos for Standard Twin Room Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Twin Room Smoking

  • Sleeps 2

View all photos for Deluxe Double Room Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Deluxe Double Room Non Smoking

  • Sleeps 2

View all photos for Standard Triple Room

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Triple Room

  • Sleeps 3

Similar properties

Superior Twin Room, Non Smoking
Portom International Hokkaido
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
5.0 out of 5, Exceptional, 284 reviews
The price is NZ$604
16 Jan - 17 Jan 2026
Portom International Hokkaido

About the area

Chitose

With a stay at Air Terminal Hotel in Chitose, you'll be connected to the airport, just a 1-minute walk from New Chitose Airport Onsen and 6 minutes by foot from Doraemon Wakuwaku Sky Park. .This spa hotel is 24.3 mi (39.1 km) from Sapporo Dome and 20.1 mi (32.3 km) from Lake Shikotsu.

What's nearby

  • Doraemon Wakuwaku Sky Park - 3 min walk - 0.3 km
  • New Chitose Airport Onsen - 5 min walk - 0.4 km
  • Sapporo Dome - 36 min drive - 43.9 km
  • Lake Shikotsu - 38 min drive - 39.6 km
  • Odori Park - 44 min drive - 52.6 km

Getting around

  • New Chitose Airport Station - 1 min walk
  • Osatsu Station - 10 min drive
  • New Chitose Intl. Airport (CTS) - 1 min walk

Restaurants

  • ‪北海道ラーメン道場 - ‬1 min walk
  • ‪えびそば一幻 - ‬1 min walk
  • ‪弟子屈ラーメン - ‬1 min walk
  • ‪五十七番寿し - ‬1 min walk
  • ‪キタカレー - ‬8 min walk

About this property

Air Terminal Hotel

Hot springs hotel with a full-service spa connected to the airport in Chitose
Air Terminal Hotel offers 188 air-conditioned accommodations with complimentary bottled water and slippers. 32-inch LED televisions come with digital channels.

Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, bidets, toilets with an electronic bidet, and complimentary toiletries. This Chitose hotel provides complimentary wired and wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Make yourself at home in one of the 188 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include desks and complimentary bottled water, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages. Additional features at this hotel include complimentary wireless internet access and a vending machine.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour offsite parking (JPY 4,500 per night)

Things to do

  • Full-service spa

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • Lift

More

  • 1 building
  • 3 floors
  • Built in 1992
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 1500.0 per night

Payment types

Important information

Optional extras

  • Nearby parking fee: JPY 4500 per night(2297 ft away; open 24 hours)
  • Crib (infant bed) fee: JPY 1500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Guests with tattoos are not able to use the onsite public bathing facilities

Property is also known as

Air Terminal Chitose
Air Terminal Hotel
Air Terminal Hotel Chitose
Terminal Air
Air Terminal Hotel Hotel
Air Terminal Hotel Chitose
Air Terminal Hotel Hotel Chitose

Air Terminal Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 705 out of 1303 reviews
Rating 8 - Good. 425 out of 1303 reviews
Rating 6 - Okay. 121 out of 1303 reviews
Rating 4 - Poor. 36 out of 1303 reviews
Rating 2 - Terrible. 16 out of 1303 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Kiet

Travelled with family
Liked: Cleanliness, staff & service
Helpful and friendly staff. The room was still stuffy after turned on high air-conditioning (the corridor was cooler than the room). Contacted the front desk and asked for room change. The staff offered another room on the same level, however the room condition was the same so we didn’t move to another room. The staff then offered a fan and we used the fan in the room. The breakfast was great and the hotel offered free onsen admission (the onsen is located on level 4, walkable within 5 mins). Convenient location for next day departure. Many restaurants and shops for food, especially for chocolates. There were public transport and hotel shuttle buses. We used the hotel shuttle bus and was very convenient and on time. It runs every 30 minutes.
Stayed 1 night in Sep 2025

8/10 Good

Shinko

Stayed 2 nights in Sep 2025

8/10 Good

Melvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for a quick layover, especially if you are renting a vehicle early the next day. The shops around the hotel closes at about 9pm though, so if your flight arrives late, you will be out of luck for dinner
Stayed 1 night in Sep 2025

8/10 Good

Pui Shan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Breakfast not good, no variety I booked 2 rooms but one of the room quite dark Weak air-conditioning in room
Stayed 1 night in Aug 2025

10/10 Excellent

Megumi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Nai Chao

Stayed 1 night in Aug 2025

10/10 Excellent

Min

Travelled with family
Liked: Cleanliness, staff & service, amenities
Lobby was airy and we had access to the onsen. Room smelt a touch musty but the window can be opened for ventilation.
Stayed 1 night in Aug 2025

4/10 Poor

Christian, Fremont

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Doors are hard to unlock and lock from outside. Paneling on the interior wall was falling off. Breakfast food wasn’t good for Japan standards but it’s an airport hotel so what do you expect? Bed was firm but comfortable enough I fell asleep. The view outside the window at night with the colorful runway lights was surprisingly beautiful! Didn’t use the onsen.
Stayed 1 night in Aug 2025

2/10 Terrible

Wai Ling

Disliked: Cleanliness, staff & service, property conditions & facilities
Only good thing was that it’s convenient right at arrival area. Other than that - the hotel is old and smelly and dirty. I was forced to pay extra to upgrade to non-smoking room - but the room still smelled like smoke. Everywhere looked dirty! Really uncomfy - would never stay again!
Stayed 1 night in Aug 2025

10/10 Excellent

Chun-Ming

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hot spring and breakfast. Easy to go shopping and a lot of chose .
Stayed 1 night in Aug 2025

10/10 Excellent

Jihyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Onsen is the best!

Crystal clean room and facilities. The onsen is truly the best — relaxing, spotless, and perfect after a long trip. The only thing I was a little sad about is that I wished for longer onsen hours, especially for guests with late flights. Breakfast was okay — not a lot of variety, but enough to be satisfying. Overall, a convenient and comfortable stay right at the airport.
Stayed 1 night in Aug 2025

10/10 Excellent

Eddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Access to airport and shops.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Lorraine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the hotel very much. It is convenient. It has a great breakfast. The staff are friendly and knowledgeable and professional.
Stayed 1 night in Jul 2025

10/10 Excellent

yung kwan, hong kong

Stayed 1 night in Jul 2025

8/10 Good

Fung Yew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We landed at the New Chitose airport past 11pm and were glad we booked the Air Terminal hotel which was walkable and comfortable to rest for the night. The rooms are clean but the mattress a little too soft for us. We enjoyed the buffet breakfast which was fresh and delicious. Only drawback was that it closes at 9.30am, which was kind of early in my opinion
Stayed 1 night in Jul 2025

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 1 night in Jul 2025

10/10 Excellent

Priscilla

Stayed 1 night in Jul 2025

10/10 Excellent

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

steven

Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Basic airport hotel with a decent breakfast included to make travel simpler. Onsen privileges included but tattoos are not permitted. Onsen is crowded and in a different part of the airport anyways.
Stayed 1 night in Jul 2025

10/10 Excellent

Elspeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really cannot beat this hotel if you have an early flight. So pleasant, free use of the airport Onsen. Easy access to departures. Nothing not to like.
Stayed 1 night in Jul 2025

10/10 Excellent

Ruth

Stayed 1 night in Jun 2025

10/10 Excellent

Kevin, Santa Barbara

Liked: Cleanliness, amenities, property conditions & facilities
Basic room and mostly out of the flight path of loud jets. Comfortable beds and nice free buffet. Friendly staff and of course it’s all about convenience this isn’t a normal hotel experience.
Stayed 1 night in Jun 2025

8/10 Good

Clayton

Travelled with partner
Convenient place to stay especially after a long day of traveling and not wanting to take the airport bus to Sapporo. Just needed a good night sleep before going on to downtown. Airport bus stop is very to hotel, right outside the JAL domestic terminal. Their breakfast is acceptable, nothing to write home about.
Stayed 1 night in Jun 2025