Book Best Western Scarborough accommodation from NZ$95

I stayed at the Palm hotel for a business weekend. The hotel was very clean. Good choice of options for evening meals. Breakfast options were excellent. The staff were attentive but not intrusive. Really good location only five minutes drive from the railway station and minutes to the venue I was attending.

The hotel is undergoing building work, but that didn't effect our stay. We were checked in to a room near reception, which was lovely - well decorated, cosy and spacious. They used all the space wisely to design the room and give a decent size ensuite bathroom with a huge walk in shower. Was really impressed. It was a home from home for the weekend while we worked in the area. It wasn't as noisy as we expected outside overnight, despite being near a bar, so was pleasantly surprised. We did have inconsiderate guests making noise after 10pm on the final night, chatting loudly and letting their dogs bark, but that's not the fault of the hotel. If you are staying on the ground floor, you probably will hear people chatting from 8am onwards with people checking out or going to breakfast. It was a minimal inconvenience really. The area around the hotel is great and it's not too far a walk to the seafront, so is a great alternative to super expensive alternatives down near the beach. Staff here were friendly and accommodating during our stay, plus, the breakfast was delicious with plenty of choice. Some minor niggles: the WiFi dropped in and out constantly and needs fixing. And on the morning of check out, the cleaner didn't knock and just unlocked our door to come in without checking we'd left - they did apologise, though would definitely recommend a quick knock to avoid that happening. Even so, we really liked the hotel and think once the building work is done, it will be a gem.

A great hotel with excellent service throughout our stay.

Cheap and cheerful, very clean and very handy for shopping and pubs.

I asked for upgrade to a seaviews room...no problems..great view staff professional friendly helpful...the grand is a listed historical building... well worth a visit for historical buffs !

Very happy, great to have use of the spa, will book direct though in future as you can get an even better deal that way