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Hilton Newcastle Gateshead

4.0 star property

Photo gallery for Hilton Newcastle Gateshead

Reception
Lobby
Bar (on property)
1 bedroom, in-room safe, desk, laptop workspace
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Parking available
  • Bar
  • Air conditioning

Explore the area

View map
Bottle Bank, Gateshead, England, NE8 2AR
  • Place, The Glasshouse
    ‪1 min walk‬
  • Place, Quayside
    ‪10 min walk‬
  • Place, St. James' Park
    ‪18 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪10 min drive‬

Room options

View all photos for Executive Room, 1 King Bed (Plus)

Executive Room, 1 King Bed (Plus) | Living area

Executive Room, 1 King Bed (Plus)

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed, Accessible

1 bedroom, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed, Balcony

Executive Room, 1 Queen Bed, Balcony

Executive Room, 1 Queen Bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed

1 bedroom, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed

7.6 out of 10
Good
(4 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite, 1 King Bed, Club lounge access

55-inch flat-screen TV with satellite channels, TV

Executive Suite, 1 King Bed, Club lounge access

  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, 1 Double Bed

9.4 out of 10
Exceptional
(9 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 4
  • 1 Double Bed

Family Queen Room with Double Sofa Bed

  • Sleeps 3

Accessible Executive Queen Room

  • Sleeps 2

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | View from room

Room, 2 Double Beds

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 Queen Bed

Family Room, 1 Queen Bed

Family Room, 1 Queen Bed

8.8 out of 10
Excellent
(5 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

Executive Twin Room

  • Sleeps 2

Accessible Double Room

  • Sleeps 2

View all photos for Executive Queen Room

Bathroom

Executive Queen Room

  • Sleeps 2

Plus Executive King Room

  • Sleeps 2

View all photos for Standard Room, 1 Double Bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

8.2 out of 10
Very good
(24 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Gateshead

With a stay at Hilton Newcastle Gateshead in Gateshead, you'll be within a 5-minute drive of Quayside and St. James' Park. .This hotel is 10.3 mi (16.6 km) from Beamish Open Air Museum and 0.1 mi (0.2 km) from High Level Bridge.

What's nearby

  • The Glasshouse - 1 min walk - 0.2 km
  • Quayside - 10 min walk - 0.9 km
  • Northumbria University - 13 min walk - 1.1 km
  • Utilita Arena Newcastle - 17 min walk - 1.5 km
  • St. James' Park - 18 min walk - 1.6 km

Getting around

  • Central Station - 13 min walk
  • Newcastle Central Station - 14 min walk
  • Newcastle Intl. Airport (NCL) - 17 min drive

Restaurants

  • ‪Microbus - ‬3 min walk
  • ‪By the River Brew Co - ‬3 min walk
  • ‪Greggs - ‬8 min walk
  • ‪Hilton Newcastle Gateshead Executive Lounge - ‬3 min walk
  • ‪The Glasshouse - ‬4 min walk

About this property

Hilton Newcastle Gateshead

Hotel with a sauna, near Quayside
Hilton Newcastle Gateshead offers 254 accommodations with laptop-compatible safes and safes. 55-inch flat-screen televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Gateshead hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Stay in one of 254 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreational opportunities offered, including a health club, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Grab a bite to eat at Windows on the Tyne, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Full breakfasts are served on weekdays from 6:30 AM to 10 AM and on weekends from 7:00 AM to 11 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Gateshead? This hotel has 3365 square feet (313 square meters) of space consisting of conference space and 11 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10 AM and on weekends between 7:00 AM and 11 AM.
Windows on the Tyne - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (GBP 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10 AM on weekdays and 7:00 AM to 11 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Windows on the Tyne

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 11 meeting rooms
  • 3,365 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Lift (110 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2003
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 10.0 per stay
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15.00 per person
  • Covered self parking fee: GBP 15 per night
  • Rollaway bed fee: GBP 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hilton Gateshead Newcastle
Hilton Newcastle
Hilton Newcastle Gateshead
Hilton Newcastle Gateshead Hotel
Hilton Newcastle Hotel Gateshead
Gateshead Hilton
Hilton Gateshead
Hilton International Gateshead
Hilton Newcastle Gateshead Hotel Gateshead
Hilton Newcastle Gateshead Hotel
Hilton Newcastle Gateshead Gateshead
Hilton Newcastle Gateshead Hotel Gateshead

Reviews

Hilton Newcastle Gateshead Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 554 out of 1002 reviews
Rating 8 - Good. 250 out of 1002 reviews
Rating 6 - Okay. 104 out of 1002 reviews
Rating 4 - Poor. 56 out of 1002 reviews
Rating 2 - Terrible. 38 out of 1002 reviews

Reviews

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Amit

Stayed 2 nights in Jul 2025

8/10 Good

Amit

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

john

Stayed 1 night in Jul 2025

8/10 Good

Sonya

Liked: Cleanliness, staff & service, room comfort

Great staff

Excellent car parking, bar area and staff. Pool was good, food was ok. Room for a deluxe room was very very tired, marked walls, furniture was damaged, old fashioned bathroom, no robes or water which I thought came with a deluxe room, nice view of the river though the windows were very dirty . The hotel we have heard is being renovated which will help so much, it definitely needs it in some of the rooms.
Stayed 1 night in Jul 2025

6/10 Okay

Alexzander

Liked: Cleanliness, staff & service, property conditions & facilities
Only bad thing was the pillows are not the best. Premier inn beds and pillows are better and a lot cheaper to stay
Stayed 1 night in Jul 2025

8/10 Good

Peter

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful, convenient location.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jordan

Great hotel
Stayed 2 nights in Jun 2025

10/10 Excellent

Nicola

Stayed 1 night in Jun 2025

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant staff. Flawless service.
Stayed 2 nights in Jun 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant stay
Stayed 3 nights in Apr 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

David

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Room was a little tired and not what the website images suggested. The temperature control was stuck at 25deg which made for an uncomfortable nights sleep. Breakfast was good though.
Stayed 1 night in Jun 2025

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Honor

Stayed 1 night in Jun 2025

6/10 Okay

Sharon

Liked: Staff & service
Disliked: Cleanliness, room comfort
The room had lots of cowebs and not that clean. The air conditioning was very very noisy. Did not get any sleep
Stayed 1 night in Jun 2025

8/10 Good

Paul

Stayed 3 nights in Jun 2025

8/10 Good

Lynn

Travelled with partner
Liked: Cleanliness, amenities
Lovely stay. Everything as expected for Hilton. Disappointed with room and poor condition of furniture. Needs an update. This was a delux room.
Stayed 1 night in May 2025

10/10 Excellent

Lisa, Hebburn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hilton Gateshead is the hotel that me and my wife got married in back on 2nd June 2012 so its slways a place we come to stay around our anniversary. My only disappointment this time was that we booked an executive room (all located on the 5th floor) but the whole 5th floor was getting refurbished including the executive lounge (which is what we also psid for) Still the room we had on the 4th floor was very good and the free breakfast was excellent.
Stayed 1 night in Jun 2025

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was lovely. Room was clean. Couldnt fault it.
Stayed 1 night in May 2025

2/10 Terrible

John

Stayed 2 nights in May 2025

10/10 Excellent

Richie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I don’t normally review branded hotels like the Hilton as they’re a big enough company and they’re normally just ‘okay’. However, this one was a bit different. The hotel staff had the normal, northern friendliness and charm. Although the bed was only a double in the one we stayed in, it was very comfy as were the pillows. The hotel was clean and although you can spot the odd well-worn parts if you look carefully, they are currently in the process of a refurb to deal with this. It was the breakfast that impressed me the most; a great choice and really good standard of cooking for buffet-style food. Overall, the ‘big chain’ hotel I’ve stayed in for a while, and all for £75 for a night inc breakfast for four. Bargain!
Stayed 1 night in May 2025

8/10 Good

Ruth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed staying here. The staff were the standout point of the stay. Room was very clean and smelled nice. Breakfast excellent.
Hangover station - very thoughtful 😂
Stayed 1 night in May 2025

10/10 Excellent

Jenna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025