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Crowne Plaza Shanghai Nanjing Road by IHG

4.5 star property

Photo gallery for Crowne Plaza Shanghai Nanjing Road by IHG

Daily buffet breakfast for a fee
Property preview
Exterior
Exterior
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Gym
  • Room service

Explore the area

View map
700 Jiujiang Road/719 Nanjing Road, Huangpu District, Shanghai, Shanghai, 200001
  • Nanjing Road Shopping District
    ‪1 min walk‬
  • People's Square
    ‪6 min walk‬
  • The Bund
    ‪2 min drive‬
  • Shanghai (PVG-Pudong Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (High Floor)

Standard Room, 1 King Bed (High Floor)

Standard Room, 1 King Bed (High Floor)

8.8 out of 10
Excellent
(8 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (High Floor)

Junior Suite, 1 King Bed (High Floor)

Junior Suite, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Worklife)

Suite, 1 Bedroom (Worklife)

Suite, 1 Bedroom (Worklife)

  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, 2 Single Beds

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Single Beds

9.2 out of 10
Wonderful
(9 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Single Beds (Worklife)

Premium Room, 2 Single Beds (Worklife)

Premium Room, 2 Single Beds (Worklife)

8.8 out of 10
Excellent
(5 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed (Worklife)

Premium Room, 1 King Bed (Worklife)

Premium Room, 1 King Bed (Worklife)

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed with Sofa bed (Kids Theme)

Premium Room, 1 King Bed with Sofa bed (Kids Theme)

Premium Room, 1 King Bed with Sofa bed (Kids Theme)

9.4 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(10 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds (High Floor)

Standard Room, 2 Single Beds (High Floor)

Standard Room, 2 Single Beds (High Floor)

9.0 out of 10
Wonderful
(6 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Shanghai

With a stay at Crowne Plaza Shanghai Nanjing Road by IHG, you'll be centrally located in Shanghai, steps from Nanjing Road Shopping District and 7 minutes by foot from People's Square. .This luxury hotel is 2.7 mi (4.3 km) from The Bund and 7.2 mi (11.5 km) from Shanghai New International Expo Centre.

What's nearby

  • Nanjing Road Shopping District - 1 min walk - 0.2 km
  • People's Square - 6 min walk - 0.5 km
  • West Nanjing Road - 10 min walk - 0.9 km
  • The Bund - 2 min drive - 1.9 km
  • Yu Garden - 2 min drive - 1.8 km

Getting around

  • People's Square Station - 11 min walk
  • Shanghai South Railway Station - 13 min drive
  • Hongqiao International Airport (SHA) - 27 min drive

Restaurants

  • ‪Dexing Guan 德兴馆 - ‬1 min walk
  • ‪味香斋 - ‬1 min walk
  • ‪Asador - ‬1 min walk
  • ‪丰和日丽 - ‬1 min walk
  • ‪1975 Chao's Cafeteria - ‬3 min walk

About this property

Crowne Plaza Shanghai Nanjing Road by IHG

Luxury hotel with 2 restaurants and a 24-hour health club
Crowne Plaza Shanghai Nanjing Road by IHG offers 390 accommodations with minibars and safes. Beds feature premium bedding. Satellite television is provided. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

This Shanghai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour health club.
Make yourself at home in one of the 390 guestrooms featuring refrigerators and minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreational amenities such as a 24-hour health club and an indoor pool. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Grab a bite at Comely All-day Dining, one of the hotel's 2 restaurants, or stay in and take advantage of the room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Comely All-day Dining - This restaurant serves breakfast, lunch, and dinner.
Regents Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Champs-Elysées Bar - Onsite bar. Open daily.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CNY 120 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 256 to 256 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Champs-Elysées Bar
  • Comely All-day Dining
  • Regents Restaurant

Things to do

  • 24-hour health club
  • Indoor pool
  • Shopping centre

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Lift (100 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 25 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Refrigerator
  • Restaurant dining guides
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 286.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 500 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 256 to 256 for adults, and CNY 0 to 128 for children
  • Self parking fee: CNY 120 per night
  • Rollaway bed fee: CNY 286.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply to children 35 inches (90 centimeters) and taller for breakfast.

We should mention

Pool access available from 9:00 AM to 9:00 PM
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Majesty Hotel Shanghai Plaza
Majesty Plaza Shanghai
Majesty Plaza Hotel Shanghai
Majesty Plaza Shanghai Hotel Shanghai
Majesty Plaza Shanghai Hotel
Majesty Plaza Hotel Shanghai
Majesty Plaza Shanghai
Crowne Plaza Shanghai Nanjing Road by IHG Hotel
Crowne Plaza Shanghai Nanjing Road an IHG Hotel
Crowne Plaza Shanghai Nanjing Road by IHG Shanghai
Crowne Plaza Shanghai Nanjing Road by IHG Hotel Shanghai

Crowne Plaza Shanghai Nanjing Road by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 274 out of 444 reviews
Rating 8 - Good. 113 out of 444 reviews
Rating 6 - Okay. 33 out of 444 reviews
Rating 4 - Poor. 12 out of 444 reviews
Rating 2 - Terrible. 12 out of 444 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good value overall, excellent breakfast
Stayed 5 nights in Jun 2025

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at this property are exceptional,they spoke very good english and helped us book taxis as well as aiport shuttles. Clean and central would totally recommended 👌
Stayed 3 nights in Jun 2025

10/10 Excellent

Jorge

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jun 2025

8/10 Good

Irene

Liked: Cleanliness, amenities
It is a very nice hotel, very conveniently located on Nanjing Road (walking shopping street). The room is very clean with all the facilities. The people at the reception desk speak English. Breakfast is excellent with many options. One issue I had is the bath room. I found the toilet flush did not function well (old style), the switch for water draining in the bathtub was really stiff, I could not pull up, so I had to call someone to come to help me, as well the drain for the basin,... Overall, it was a nice stay.
Stayed 4 nights in Jun 2025

10/10 Excellent

Yuan

Stayed 2 nights in Jun 2025

6/10 Okay

Aparna

Stayed 3 nights in May 2025

10/10 Excellent

Sol

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Nice Rooms

Check in process was very smooth. The front desk staff was very polite. The room we had was very spacious and clean. I had a nice view of the Bund 👍. Room service telephone operator did not know English well enough for us to order our room service meal, we had a tough time placing our order 😥. Hotel restaurants service very limited. The Regent Chinese Restaurant was closed and there were no signs notifying the guests. We were told the Comely All Day Dining only served buffet and no A La Carte menu available during lunch time.
Stayed 4 nights in Jun 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Stayed 1 night in Jun 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at the Crowne Plaza Shanghai Nanjing Road was exceptional. The hotel itself is beautiful, the foyer is stunning. The location is brilliant, you step out from the hotel foyer on to Nanjing Road. There are lots of shopping and dining options around the area. Our room was great, very spacious and beautifully furnished. I think we got great value for money. Would happily stay here again.
Stayed 2 nights in May 2025

8/10 Good

kwong

Stayed 2 nights in May 2025

8/10 Good

Tui

Travelled with family
Liked: Cleanliness, amenities
Concierge staff was unfriendly/slightly rude in my opinion, he should not be in position of service to foreigners.
Stayed 3 nights in May 2025

6/10 Okay

Gulzar Alam

Business traveller

Nit a property of value of value for m

Noisy suits, doesn't feel homely and condition of the room not very comfortable. Hotel wanted to charge me extra for . cancellation of last night in addition to the cancellation charge which is funny and have never heard of this.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jeannette, Orlando

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at this hotel. Rooms were large and clean, service incredible, and absolutely close to everything. Loved the dim sum in the attached restaurant!
Stayed 6 nights in May 2025

10/10 Excellent

Taichu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Parag, Ahmedabad

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient stay
Stayed 3 nights in May 2025

10/10 Excellent

Aparna

Stayed 2 nights in May 2025

10/10 Excellent

Hugo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Chiaw Pen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 7 nights in Apr 2025

10/10 Excellent

Karen

Stayed 3 nights in May 2025

6/10 Okay

erin

Liked: Staff & service
The rooms are dark and could use an update.
Stayed 1 night in Apr 2025

10/10 Excellent

jackson, San Diego

Stayed 1 night in Apr 2025

10/10 Excellent

Darlene

Stayed 1 night in Apr 2025

10/10 Excellent

Yun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's very convenient, right on NanJing Road walk street, and it's really close to subway exits and all the highlight. Really enjoy my two days stay there.
Stayed 2 nights in Apr 2025

8/10 Good

Joshua, Guatemala

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel, near biggest streel in Shanghai for Shopping,
Stayed 2 nights in Apr 2025