Raffles Shenzhen

4.5 star property

Photo gallery for Raffles Shenzhen

Indoor pool
Property video
3 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Suite, Sea View
View from room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking included
  • Room service
  • Gym

Explore the area

View map
T7, One Shenzhen Bay, 3008 Zhongxin Road, Nanshan District, Shenzhen, Guangdong, 518054
  • Place, Shenzhen Bay Port
    ‪13 min walk‬
  • Place, Window of the World
    ‪7 min drive‬
  • Place, Shekou Ferry Terminal
    ‪10 min drive‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪18 min drive‬

Room options

Raffles Suite

  • 159 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Ambassador Suite

  • 261 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Deluxe King Sea View

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Sea View

  • 60 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

Deluxe King City View

10.0 out of 10
Exceptional
(2 reviews)
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Twin City View

  • 60 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Premier King Sea View

  • 60 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Suite, City View (Metropolitan)

  • 75 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Premier Room, 1 King Bed, Sea View (and City View)

10.0 out of 10
Exceptional
(1 review)
  • 72 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Metropolitan Studio Park View

  • 72 sq m
  • Park view
  • Sleeps 2
  • 1 Double Bed

Metropolitan Studio Bay View

  • 72 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

Suite, Sea View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Shenzhen

A stay at Raffles Shenzhen places you in the heart of Shenzhen, within a 10-minute drive of Splendid China Folk Village and Happy Coast. .This luxury hotel is 4.7 mi (7.6 km) from Window of the World and 5.1 mi (8.1 km) from Shekou Ferry Terminal.

What's nearby

  • Shenzhen Bay Port - 13 min walk - 1.1 km
  • MixC Shopping Mall - 19 min walk - 1.6 km
  • Splendid China Folk Village - 7 min drive - 7.6 km
  • Window of the World - 7 min drive - 6.9 km
  • Shekou Ferry Terminal - 10 min drive - 6.2 km

Getting around

  • Shenzhen Bay Checkpoint Station - 2 min walk
  • Xili Railway Station - 10 min drive
  • Shenzhen Intl. Airport (SZX) - 40 min drive

Restaurants

  • ‪星巴克 - ‬14 min walk
  • ‪秦喜肉夾饃 QinXi - ‬9 min walk
  • ‪Subway - ‬10 min walk
  • ‪胜记 宝能太古城店 - ‬16 min walk
  • ‪The Long Bar - ‬12 min walk

About this property

Raffles Shenzhen

Luxury hotel with 3 restaurants connected to a shopping center in Shenzhen
Raffles Shenzhen offers 168 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. LED televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers, slippers, and complimentary toiletries.

This Shenzhen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 168 individually decorated guestrooms, featuring minibars and espresso makers. Your pillowtop bed comes with down comforters and premium bedding. Wired and wireless internet access is complimentary, and LED televisions with satellite programming provide entertainment. Bathrooms feature separate bathtubs and showers, complimentary toiletries, and slippers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a fitness center, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy Japanese cuisine at Kokoni, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Shenzhen? This hotel has facilities measuring 13455 square feet (1250 square meters), including conference space. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Kokoni - This theme restaurant specializes in Japanese cuisine and serves dinner only.
Raffles Patisserie - This café serves light fare only. Open daily.
RUI Lounge - Onsite lobby lounge. Guests can enjoy drinks at the bar. Open daily.
Sky Café - This beachfront buffet restaurant serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.
Yun Jing - This beachfront theme restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
A complimentary grocery shopping service is offered and guests can order late night fare from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 298 for adults and CNY 149 for children
  • 2 coffee shops/cafes
  • 3 restaurants
  • A bar/lounge
  • Couples/private dining

Restaurants on site

  • Kokoni
  • Raffles Patisserie
  • RUI Lounge
  • Sky Café
  • Yun Jing

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Yoga classes

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13,455 square feet of conference space

Outdoors

  • On the bay
  • On the boardwalk/promenade
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 466.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 1000 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 298 for adults and CNY 149 for children
  • Rollaway bed fee: CNY 466.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Raffles Shenzhen Hotel
Hotel Raffles Shenzhen Shenzhen
Shenzhen Raffles Shenzhen Hotel
Hotel Raffles Shenzhen
Raffles Shenzhen Shenzhen
Raffles Hotel
Raffles
Raffles Shenzhen Hotel
Raffles Shenzhen Shenzhen
Raffles Shenzhen Hotel Shenzhen