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ANA Crowne Plaza Narita by IHG

4.0 star property

Photo gallery for ANA Crowne Plaza Narita by IHG

Interior
2 restaurants, dinner served, Japanese cuisine
Junior Suite, 2 Double Beds (Airport View)
Meeting facility
Indoor pool, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

View map
68 Horinouchi Narita Chiba, Narita, Chiba-ken, 261-0022
  • Place, Sakura-no-Yama Hill
    ‪3 min drive‬
  • Place, Narita Omotesando
    ‪6 min drive‬
  • Place, Naritasan Shinshoji Temple
    ‪6 min drive‬
  • Airport, Tokyo (NRT-Narita Intl.)
    ‪5 min drive‬

Room options

View all photos for Junior Suite, 2 Double Beds (Airport View)

Junior Suite, 2 Double Beds (Airport View)

Junior Suite, 2 Double Beds (Airport View)

10.0 out of 10
Exceptional
(8 reviews)
  • 58 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Single Beds (Airport View, High Floor)

Combined shower/bathtub, hydromassage showerhead, free toiletries

Standard Room, 2 Single Beds (Airport View, High Floor)

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room

1 bedroom, premium bedding, down duvets, in-room safe

Standard Room

8.6 out of 10
Excellent
(48 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, down duvets, in-room safe

Standard Room, 1 King Bed

7.6 out of 10
Good
(27 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

1 bedroom, premium bedding, down duvets, in-room safe

Standard Room, 1 King Bed, Accessible

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds, Accessible

1 bedroom, premium bedding, down duvets, in-room safe

Premium Room, 2 Single Beds, Accessible

8.0 out of 10
Very good
(2 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed (Forest View High Floor)

1 bedroom, premium bedding, down duvets, in-room safe

Standard Room, 1 Queen Bed (Forest View High Floor)

8.8 out of 10
Excellent
(18 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed (Airport View)

1 bedroom, premium bedding, down duvets, in-room safe

Standard Room, 1 King Bed (Airport View)

8.0 out of 10
Very good
(12 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Combined shower/bathtub, hydromassage showerhead, free toiletries

Standard Room, 2 Single Beds

7.8 out of 10
Good
(20 reviews)
  • 29 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds (Forest View)

Combined shower/bathtub, hydromassage showerhead, free toiletries

Standard Room, 2 Single Beds (Forest View)

8.0 out of 10
Very good
(11 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed (Forest View)

1 bedroom, premium bedding, down duvets, in-room safe

Standard Room, 1 Queen Bed (Forest View)

8.0 out of 10
Very good
(24 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds (Forest View, High Floor)

Combined shower/bathtub, hydromassage showerhead, free toiletries

Standard Room, 2 Single Beds (Forest View, High Floor)

8.4 out of 10
Very good
(21 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 2 Single Beds (Forest View)

Junior Suite, 2 Single Beds (Forest View)

Junior Suite, 2 Single Beds (Forest View)

  • 45 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Single Beds

1 bedroom, premium bedding, down duvets, in-room safe

Premium Room, 2 Single Beds

8.2 out of 10
Very good
(27 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds (Airport View)

Combined shower/bathtub, hydromassage showerhead, free toiletries

Standard Room, 2 Single Beds (Airport View)

10.0 out of 10
Exceptional
(3 reviews)
  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Single Beds (Airport View)

1 bedroom, premium bedding, down duvets, in-room safe

Premium Room, 2 Single Beds (Airport View)

7.8 out of 10
Good
(6 reviews)
  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room (Upgraded)

1 bedroom, premium bedding, down duvets, in-room safe

Standard Room (Upgraded)

9.0 out of 10
Wonderful
(12 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 Twin Bed

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About the area

Narita

With a stay at ANA Crowne Plaza Narita by IHG in Narita (Horinouchi), you'll be within a 10-minute drive of Naritasan Shinshoji Temple and Omote-sandō. .This spa hotel is 1.7 mi (2.8 km) from Sakura-no-Yama Hill and 3.1 mi (5 km) from Narita International Culture Hall.

What's nearby

  • Sakura-no-Yama Hill - 3 min drive - 2.0 km
  • Taiheiyo Club Narita Course - 6 min drive - 6.4 km
  • Naritasan Park - 6 min drive - 5.7 km
  • Narita Omotesando - 6 min drive - 6.0 km
  • Naritasan Shinshoji Temple - 6 min drive - 6.0 km

Getting around

  • Higashi-Narita Station - 4 min drive
  • Narita Intl. Airport (NRT) - 7 min drive

Restaurants

  • ‪一天門 成田空港 LCCターミナル店 - ‬2 min drive
  • ‪宮武讃岐うどん - ‬2 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪そじ坊 - ‬3 min drive
  • ‪元祖寿司 - ‬3 min drive

About this property

ANA Crowne Plaza Narita by IHG

Hotel in Narita with 2 restaurants and a full-service spa
ANA Crowne Plaza Narita by IHG offers 390 accommodations with safes and slippers. Beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations with hydromassage showerheads, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

An outdoor tennis court and a health club are featured at the hotel. In addition to an indoor pool, other recreational amenities include a sauna and a 24-hour fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Make yourself at home in one of the 390 guestrooms featuring refrigerators. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and an outdoor tennis court. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Grab a bite at レストランカフェ「セレース」, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, a computer station, and express check-in. This hotel has 6 meeting rooms available for events. A roundtrip airport shuttle is complimentary at scheduled times.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
レストランカフェ「セレース」 - Onsite restaurant.
鉄板焼「菜里多」 - This fine-dining restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open select days.
スカイダイニング「彩風」 - Onsite cocktail bar. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open select days.
24-hour room service is available.

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: JPY 6050
Express check-in available

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: JPY 6050
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
A scheduled power outage will take place on November 12 from 1:30-5 AM. All facilities that use power, including elevators and the internet will not be available and the convenience store will be closed from midnight to 6 AM. Room service will not be available from 11 PM on November 11 to 6 AM on November 12, 2025.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Wednesday:
  • Fitness facility
  • Health club
  • Indoor pool
  • Sauna
  • Hot tub
The following facilities are closed on Tuesday and Wednesday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 3000.0 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 3000 for adults and JPY 1500 for children
  • Self parking fee: JPY 400 per day
  • Early check-in fee: JPY 6050 (subject to availability)
  • Late check-out fee: JPY 6050 (subject to availability)
  • Rollaway bed fee: JPY 3000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ANA Crowne Plaza Narita
ANA Narita Crowne Plaza
Crowne Plaza ANA Narita Hotel
Crowne Plaza ANA Hotel
Crowne Plaza ANA Hotel Narita
Crowne Plaza ANA Narita
Crowne Plaza Narita
Narita ANA Crowne Plaza
Narita Crowne Plaza
Crowne Plaza ANA
ANA Crowne Plaza Narita Hotel

ANA Crowne Plaza Narita by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 587 out of 1041 reviews
Rating 8 - Good. 252 out of 1041 reviews
Rating 6 - Okay. 115 out of 1041 reviews
Rating 4 - Poor. 55 out of 1041 reviews
Rating 2 - Terrible. 32 out of 1041 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Raymond, Honolulu

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I like the friendly staffs of this hotel especially Yuki & Seki. Both of them are so helpful whenever we have questions about direction.
Stayed 4 nights in Jun 2025

6/10 Okay

Walter

Liked: Staff & service
Breakfast was good. The staff were very friendly. Low price. Shuttle to the airport. First room on 4th floor had a horrible smell made me feel sick. they were nice to let me switch to another room the next day.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kim

Stayed 2 nights in Jun 2025

10/10 Excellent

David

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We had another great stay at Crowne Plaza Narita, in one week we will return - I highly recommend Crowne Plaza Narita for your hotel needs near the airport.
Stayed 1 night in Jun 2025

8/10 Good

rene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Caroline

Travelled with group
Liked: Property conditions & facilities
I liked that bus transportation was included
Stayed 10 nights in Jun 2025

10/10 Excellent

Chris

Stayed 1 night in Jun 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
na
Stayed 1 night in Jun 2025

10/10 Excellent

Rawhi

Stayed 1 night in Jun 2025

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities
great!
Stayed 1 night in Jun 2025

8/10 Good

Chris, Whanganui

It was ok
Stayed 2 nights in Jun 2025

6/10 Okay

Hui Chee

Stayed 1 night in Jun 2025

10/10 Excellent

carson, San Jose

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
no time
Stayed 1 night in Jun 2025

8/10 Good

Katheine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Janette

Stayed 1 night in Jun 2025

8/10 Good

Business

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience and they made it easy with the shuttles to explore Narita.
Stayed 1 night in May 2025

10/10 Excellent

Glenn

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I was having difficulty connecting my e-reader to the hotel's wifi and the front desk were superb in contacting tech support (by phone) who managed to trouble shoot for me. Most gracious, most helpful and exemplary service.
Stayed 1 night in May 2025

8/10 Good

Atsuko

Liked: Cleanliness, amenities
The room was non smoking but I could smell the cigarette and bothered me when I slept.
Stayed 1 night in May 2025

10/10 Excellent

Duane

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We found the room very clean and comfortable. The breakfast buffet was exceptional. We also enjoyed the Sky dining room at dinner with a view of the airport. We took the shuttle to the airport to catch the Narita Express train to downtown Tokyo. Personnel at the hotel were friendly and helpful. We highly recommend this hotel.
Stayed 2 nights in May 2025

8/10 Good

Melanie

Liked: Cleanliness, staff & service, room comfort

Good airport hotel with excellent shuttle bus

A good option near Narita airport with an excellent shuttle bus. The rooms are dated, but comfortable. We arrived late but were able to get provisions from the 24 hour 7-11 in the lobby.
Stayed 1 night in May 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Very conveniently located very near to the airport. Great transport service to airport and city for shopping.
Stayed 2 nights in May 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

the staff was so friendly. Great job
Stayed 1 night in May 2025