Holiday Inn Express & Suites Shreveport - Downtown by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites Shreveport - Downtown by IHG

1 bedroom, premium bedding, down duvets, pillow-top beds
Exterior
Exterior
Exterior
1 bedroom, premium bedding, down duvets, pillow-top beds

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Gym
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
201 Lake Street, Shreveport, LA, 71101
  • Bally's Shreveport Casino & Hotel
    ‪10 min walk‬
  • Sam's Town Casino
    ‪12 min walk‬
  • Shreveport Convention Center
    ‪13 min walk‬
  • Shreveport, LA (SHV-Shreveport Regional)
    ‪10 min drive‬

Room options

Standard Room, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 74 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Double Bed, Accessible (Communication, Roll-In Shower)

  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds, Accessible (Mobility Roll-In Shower)

  • Sleeps 4
  • 2 Double Beds

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 Double Bed, Accessible (Communication, Roll-In Shower)

  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Double Beds, Accessible (Communication, Roll-In Shower)

  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Shreveport

Located in Shreveport (Downtown Riverfront), Holiday Inn Express & Suites Shreveport - Downtown by IHG is a 5-minute walk from Shreveport Festival Plaza and 9 minutes by foot from Shreveport Aquarium. .This hotel is 0.6 mi (1 km) from Bally's Shreveport Casino & Hotel and 0.7 mi (1.2 km) from Sam's Town Casino.

What's nearby

  • Bally's Shreveport Casino & Hotel - 10 min walk - 0.9 km
  • Sam's Town Casino - 12 min walk - 1.0 km
  • Municipal Auditorium - 13 min walk - 1.1 km
  • Shreveport Convention Center - 13 min walk - 1.2 km
  • Horseshoe Bossier City Casino - 1 min drive - 1.1 km

Getting around

  • Shreveport Regional Airport (SHV) - 10 min drive

Restaurants

  • ‪Horseshoe VIP Lounge - ‬3 min drive
  • ‪The Missing Link - ‬10 min walk
  • ‪8oz. Burger Bar - ‬3 min drive
  • ‪Blind Tiger - ‬8 min walk
  • ‪Red River Brewpub - ‬10 min walk

About this property

Holiday Inn Express & Suites Shreveport - Downtown by IHG

Art Deco hotel with free breakfast and a 24-hour fitness center
Holiday Inn Express & Suites Shreveport - Downtown by IHG offers 124 accommodations with iPod docking stations and MP3 docking stations. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Shreveport hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 124 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Satellite programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature designer toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Built in 1974
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • IPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property requires guests to bring proof of payment for any bookings where payment for the stay was made at the time of booking.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Holiday Inn Express & Suites Shreveport - Downtown by IHG Hotel

Holiday Inn Express & Suites Shreveport - Downtown by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 336 out of 720 reviews
Rating 8 - Good. 154 out of 720 reviews
Rating 6 - Okay. 86 out of 720 reviews
Rating 4 - Poor. 63 out of 720 reviews
Rating 2 - Terrible. 81 out of 720 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

David

Stayed 1 night in Mar 2025

8/10 Good

Ebonie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Crystal

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very rude staff. Had no rooms available for me at check in. People behind me were given a room. Front desk staff couldn’t give me a reason other than they overbooked the rooms. Very very inconvenient.
Stayed 2 nights in Mar 2025

10/10 Excellent

Allegra

Stayed 1 night in Mar 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Mar 2025

8/10 Good

vernita

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was convenient, and clean
Stayed 2 nights in Mar 2025

8/10 Good

Hallie

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Divina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Samantha Lynn

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room could have been cleaner floor was sticky.
Stayed 2 nights in Mar 2025

6/10 Okay

Gareth

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Convenient Location but Run Down

We stay here ever so often because Shreveport is a convenient stop on our trip back home. The hotel is a good place for easy access to I-20. However, the longer we have stayed the more of a dump it has became. The elevator in the lobby has been broken for months. The elevator that does work is disgusting. The hallway in front of the working elevator is so sticky that your shoes literally stick to the floor. Last time we stayed we had an issue with our billing and had to pay twice and then go around the world to get a refund. The front desk guy was nice but later the manager was basically useless. On the bright side of things the rooms are comfy. The beds and pillows are great. The rooms are clean which makes me get over the dirty hallway usually. Plus the parking situation is usually not bad and easy to get in and out of.
Stayed 1 night in Feb 2025

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay with a few challenges

Great front desk staff but one elevator out of order for the stay. Room cleaning services could’ve been better
Stayed 2 nights in Feb 2025

6/10 Okay

Bennie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Could use some proper cleaning and upkeep!

The room was pretty ran down. It was not the cleanest eithet. It seems like every Holiday Inn and other hotels we have stayed in that town have all been in poor condion and not very clean.
Stayed 2 nights in Feb 2025

4/10 Poor

Tracey

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I could not get hot water for a shower on Friday morning. I could only get lukewarm water in my sink The stairway carpeting was dirty as was the elevator floors and walls. The shower door wouldn’t stay closed. One elevator was broken and not marked well, so I had to go all the way down the hall to go up and then all the way back when I got on my floor. The staff was very friendly and helpful. The fence around the parking lot was broken down in several sections so the lot wasn’t secure.
Stayed 3 nights in Feb 2025

10/10 Excellent

Deondra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, staff friendly and helpful, large room, big bed
Stayed 1 night in Feb 2025

10/10 Excellent

Nakeisha

Stayed 2 nights in Feb 2025

10/10 Excellent

Isaria

Stayed 1 night in Feb 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

2/10 Terrible

Richard

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ii was definitely not ideal, first the elevator is out, there isn’t food or snacks in the market. We were in our room a random person came in because the front desk issued them a key to our room on accident. The door had a 1/2 inch space between it and the strike plate from someone trying to break in. There were people in the parking lot the entire night. I strongly suggest trying to other Holiday inn across the street.
Stayed 1 night in Feb 2025

4/10 Poor

Craig

Disliked: Cleanliness, staff & service, room comfort

Upgrade

The smell in the elevator was horrible left the entire day came back at night smell was still there always some Of the rust on light fixtures in room need to be place. My outlet by the bed wasn’t working
Stayed 2 nights in Feb 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Vicki

Stayed 1 night in Jan 2025

6/10 Okay

Wendy

Travelled with family
Liked: Staff & service
I stayed at this hotel in July 2024 and it was great! So, I had the same expectations when I stayed here two nights in January 2025. However, it was different this time around. The room (107) we were assigned to had a dirty bathroom (pink mold in the caulking of the shower that I wiped down with a washcloth). Also, there was one towel, one wash cloth and hand towel. I went to ask for more and he told me they were out but that he could bring me pool towels. The elevator near the entrance of the hotel was broken in July 2024 when I stayed here and it was still broken during this visit (January 2025). The shower water did not get very hot at all and so I could not shave my legs. On my return to the hotel on my second night, I asked the front desk if they had been able to fix the hot water and I was told the maintenance man did not come in that day. So, I asked for a new room (114) and it was much better. There were towels, the water got hot and the shower in this bathroom was cleaner. Marcus is who helped me both Thursday and Friday nights. He was wonderful! He is an asset to this hotel and should receive a raise as he was very professional, friendly and accommodating!
Stayed 2 nights in Jan 2025