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DoubleTree by Hilton Hotel Chattanooga Downtown

4.0 star property

Photo gallery for DoubleTree by Hilton Hotel Chattanooga Downtown

Lobby
Exterior
Lobby
Reception
Seasonal outdoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Room service

Explore the area

View map
407 Chestnut St, Chattanooga, TN, 37402
  • Place, Tennessee Aquarium
    ‪6 min walk‬
  • Place, University of Tennessee at Chattanooga
    ‪12 min walk‬
  • Place, Chattanooga Convention Center
    ‪14 min walk‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪16 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible, Non Smoking

8.4 out of 10
Very good
(19 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Suite, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Suite, Non Smoking

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds

View all photos for Suite

Suite

Suite

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(72 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(60 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

King Room-Non-Smoking

  • Sleeps 2

1 King Suite Mobility/Hearing Accessible Bathtub-Non Smoking

  • Sleeps 4

1 Room 1 King Bed and Sofabed Suite Nonsmoking

  • Sleeps 4

King Suite with Spa Bath

  • Sleeps 4

View all photos for 2 Queen Beds Room, Non-Smoking

Down duvets, in-room safe, desk, blackout curtains

2 Queen Beds Room, Non-Smoking

  • Sleeps 4

Hearing Accessible Room With Two Queen Beds-Non-Smoking

  • Sleeps 4

View all photos for Mobility/Hearing Accessible King Room with Roll in Shower

Down duvets, in-room safe, desk, blackout curtains

Mobility/Hearing Accessible King Room with Roll in Shower

  • Sleeps 2

1 King Mobility/Hearing Access Tub No Smok

  • Sleeps 2

Non Smk King/Qnqn 2R Suite Extra Amenities

  • Sleeps 4

2 Bedroom Suite With 1 King bed and 2 Queen beds - Non-Smoking

  • Sleeps 4

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About the area

Chattanooga

Located in Chattanooga (Downtown Chattanooga), DoubleTree by Hilton Hotel Chattanooga Downtown is within a 15-minute walk of Tennessee Aquarium and University of Tennessee at Chattanooga. .This hotel is 4.6 mi (7.4 km) from Ruby Falls and 12.6 mi (20.3 km) from Hamilton Place Mall.

What's nearby

  • Creative Discovery Museum - 2 min walk - 0.2 km
  • Tennessee Aquarium - 6 min walk - 0.6 km
  • University of Tennessee at Chattanooga - 12 min walk - 1.1 km
  • Chattanooga Convention Center - 14 min walk - 1.2 km
  • Chattanooga Choo Choo Historic District - 3 min drive - 2.5 km

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 24 min drive

Restaurants

  • ‪Mellow Mushroom - ‬6 min walk
  • ‪Riverport Grille - ‬6 min walk
  • ‪City Cafe Diner - ‬2 min walk
  • ‪Hair of the Dog Pub - ‬5 min walk
  • ‪Mayan Kitchen - ‬2 min walk

About this property

DoubleTree by Hilton Hotel Chattanooga Downtown

Hotel with free local shuttle, a short walk to Tennessee Aquarium
DoubleTree by Hilton Hotel Chattanooga Downtown offers 186 accommodations with MP3 docking stations and safes. Beds feature down comforters. 49-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 186 guestrooms featuring refrigerators and microwaves. 49-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a television in a common area. Getting to nearby attractions is a breeze with the complimentary area shuttle.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7 AM to 11 AM for a fee.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Planning an event in Chattanooga? This hotel has 15738 square feet (1462 square meters) of space consisting of conference space and 11 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7 AM and 11 AM.
DoubleTree by Hilton Hotel Chattanooga Downtown has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free area shuttle
  • Secured, uncovered parking on site (USD 25 per night)
  • Limited on-site parking (max 2 spaces per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7 AM to 11 AM on weekends; USD 18 for adults and USD 7.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (on request)

Business services

  • 11 meeting rooms
  • 15,738 square feet of conference space
  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 13 floors
  • Ballroom
  • Banquet hall
  • Built in 1972
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay (maximum USD 125.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 18 for adults and USD 7.95 for children
  • Uncovered self parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay (maximum USD 125.00 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from April 12 to October 01
Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chattanooga DoubleTree
DoubleTree Chattanooga
DoubleTree Hilton Chattanooga
DoubleTree Hilton Hotel Chattanooga
Hilton DoubleTree Chattanooga
DoubleTree Hilton Chattanooga Hotel

DoubleTree by Hilton Hotel Chattanooga Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 579 out of 1005 reviews
Rating 8 - Good. 225 out of 1005 reviews
Rating 6 - Okay. 106 out of 1005 reviews
Rating 4 - Poor. 47 out of 1005 reviews
Rating 2 - Terrible. 48 out of 1005 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Carie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was terrific, always friendly and helpful. The woman running the coffee shop in the mornings deserves a shout out, coffee and service was great! Thanks My only constructive criticism is there was a lack of pool towels.
Stayed 1 night in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Marissa

Stayed 1 night in Jul 2025

4/10 Poor

teresa

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
We liked the location and the staff at the hotel. The room was outdated, stinky of mildew the air conditioner wasn't working right and it was very loud. There were stains on the carpet. The sheets didn't smell very clean or fresh.
Stayed 1 night in Jul 2025

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great.
Stayed 2 nights in Jul 2025

8/10 Good

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great but the only thing I can say negative is they charge you $25 per night to park.
Stayed 3 nights in Jul 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Don

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Trip!

It was amazing! The hotel staff was excellent. The hotel was convenient to everything. We were able to walk just about everywhere. Chattanooga was amazing! Lots of things to do especially for children. Ruby Falls was amazing! We plan to come back soon.
Stayed 3 nights in Jul 2025

10/10 Excellent

Melanie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was great, everyone was friendly and available. Parking was easy and convenient. Overall it was a wonderful experience and we will definitely be back.
Stayed 2 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Anthony, Atlanta

Liked: Staff & service
Our room was pretty dated and in need of basic repairs like holes in the wall and an outdated shower with mold. It was a great location and hotel areas outside of our room were nice enough.
Stayed 2 nights in Jul 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Marti

Liked: Staff & service
The Hotel is in need of an overhaul.
Stayed 3 nights in Jul 2025

10/10 Excellent

Will

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice and friendly staff. Very convienent location downtown. Walkable to just about everywhere. The hotel is looking a bit tired and dated. Carpet in the room looks a bit tired and dingy. Overall we enjoyed our experience.
Stayed 3 nights in Jul 2025

4/10 Poor

Taunya

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
I enjoyed my stay However did not know I would be charged $25 a night for parking. I chose this location as it would be close walking distance to downtown would’ve picked somewhere else. If I knew I was gonna have to pay parking anyway.
Stayed 1 night in Jul 2025

10/10 Excellent

brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and helpful!
Stayed 2 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Nikki

Travelled with family
Liked: Cleanliness, staff & service, room comfort
We really wanted to get some sun and enjoy the pool. But buildings block the sun. Also tou all reall need new round chairs they are horrible and all torn up and nasty. People really dont want to sit on them.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

josh

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff. Great bar. Great pool. Decent views.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay for families!

Fantastic location, comfortable for families, great amenities, good staff and comfortable! We enjoyed the pool and exercise room every day. Lots of families for my son to have someone to play with at the pool. It was still quiet and lots of shops, food and entertainment close by. We really enjoyed our stay!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025