6/10 Okay
Elizabeth
Travelled with family, Travelled with group
2 Feb 2026
Liked: Cleanliness
Disliked: Property conditions & facilities
I had two rooms for three nights. My room had three individuals in it and nobody came to spruce up the room, empty the trash or give us new toilet paper. We ran out and had to go ask for more. The housekeeping came and made my bed put three new towels in there, but never put more toilet paper in. Luckily we stole a roll out of the bathroom in the lobby. The condition of the tub is pretty rough as well as the showerhead and probably should be cleaned thoroughly. The second room again, no services and when asked to come in and change the trash, the individual just walked in the room, and my dad was in there. Thankfully, he was dressed! If housekeeping is not going to service the rooms because we're staying multiple days that's something that should be told to us at check-in. The condition of the lobby was extremely cold. And I mean extreme to the point you can't even sit in there and enjoy the food or socialization. The sidewalks and the parking lot were not shoveled adequately considering this is a hotel. My family is handicap and there were a lot of risky areas that they had to maneuver. I was part of a three day activity in the conference room and knowing that all these people were coming as well as others for other conference rooms, the parking lot and the entranceways should've been better salted, better shoveled, and cleared out. I could not believe the condition it was in knowing that people were coming. Very hazardous, and in fact, one of our ladies fell coming in the d
Elizabeth
Stayed 3 nights in Jan 2026