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Holiday Inn Express Hotel & Suites Eugene Downtown-University by IHG

2.5 star property

Photo gallery for Holiday Inn Express Hotel & Suites Eugene Downtown-University by IHG

Exterior
Exterior
Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board
Free daily buffet breakfast

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
2117 Franklin Blvd, Eugene, OR, 97403
  • Place, Matthew Knight Arena
    ‪6 min walk‬
  • Place, University of Oregon
    ‪8 min walk‬
  • Place, Hayward Field
    ‪11 min walk‬
  • Airport, Eugene, OR (EUG)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 Single Bed, Accessible Bathtub (Mobility)

Standard Room, 1 Single Bed, Accessible Bathtub (Mobility)

Standard Room, 1 Single Bed, Accessible Bathtub (Mobility)

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

Standard Room, 1 King Bed, Accessible Bathtub (Mobility) | Room amenity

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

9.8 out of 10
Exceptional
(14 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Roll-in Shower (Roll-In Shower)

Suite, 1 Bedroom, Roll-in Shower (Roll-In Shower)

Suite, 1 Bedroom, Roll-in Shower (Roll-In Shower)

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed

9.2 out of 10
Wonderful
(15 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds

Suite, Multiple Beds

8.8 out of 10
Excellent
(35 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(39 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Leisure)

Standard Room, 1 King Bed (Leisure)

Standard Room, 1 King Bed (Leisure)

9.2 out of 10
Wonderful
(38 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (Run of House)

Standard Room (Run of House)

Standard Room (Run of House)

9.6 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 Single Bed, Accessible Bathtub

Suite, 1 Single Bed, Accessible Bathtub

Suite, 1 Single Bed, Accessible Bathtub

  • 1 bedroom
  • Sleeps 6
  • 1 Single Bed

View all photos for Suite, 1 Single Bed, Roll-in Shower

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Single Bed, Roll-in Shower

  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed

Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom (SPA)

Suite, 1 Bedroom (SPA)

Suite, 1 Bedroom (SPA)

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (SPA)

Suite, 1 Bedroom (SPA)

Suite, 1 Bedroom (SPA)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Eugene

A stay at Holiday Inn Express Hotel & Suites Eugene Downtown-University by IHG places you in the heart of Eugene, within a 15-minute walk of University of Oregon and Hayward Field. .This hotel is 2.9 mi (4.6 km) from Autzen Stadium and 0.3 mi (0.5 km) from Matthew Knight Arena.

What's nearby

  • Matthew Knight Arena - 6 min walk - 0.6 km
  • Hendricks Park - 8 min walk - 0.7 km
  • University of Oregon - 8 min walk - 0.7 km
  • Hayward Field - 11 min walk - 0.9 km
  • Autzen Stadium - 6 min drive - 6.1 km

Getting around

  • Eugene Station - 9 min drive
  • Mahlon Sweet Field Airport (EUG) - 23 min drive

Restaurants

  • ‪Starbucks - ‬15 min walk
  • ‪The Duck Store - ‬19 min walk
  • ‪Dutch Bros Coffee - ‬1 min walk
  • ‪Rennie's Landing - ‬20 min walk
  • ‪Starbucks - ‬5 min walk

About this property

Holiday Inn Express Hotel & Suites Eugene Downtown-University by IHG

Holiday Inn Express Hotel & Suites Eugene Downtown-University by IHG offers 80 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. Televisions come with satellite channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 80 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a banquet hall.
A complimentary buffet breakfast is served daily from 6:30 AM to 10:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Eugene? This hotel has 850 square feet (79 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 850 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 27-inch TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Downtown-Universty
Holiday Inn Hotel Downtown-Universty
Holiday Inn Express Hotel Suites Eugene Downtown Universty
Holiday Inn Express Hotel Suites Eugene Downtown University

Holiday Inn Express Hotel & Suites Eugene Downtown-University by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 679 out of 1001 reviews
Rating 8 - Good. 208 out of 1001 reviews
Rating 6 - Okay. 65 out of 1001 reviews
Rating 4 - Poor. 21 out of 1001 reviews
Rating 2 - Terrible. 28 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

Leah

Stayed 3 nights in Jan 2026

6/10 Okay

Mark

Liked: Cleanliness, property conditions & facilities
There was a spot of blood on the bottom side of the comforter. It was about the size of a dime. Panels under end tables were loose showing exposed wires. Only two selections of Kurig Coffee, medium roast and decaf. Room temperature was at 64 when I arrived.
Stayed 1 night in Jan 2026

8/10 Good

Ryan

Stayed 1 night in Jan 2026

4/10 Poor

Matthew

Travelled with family
Disliked: Cleanliness, staff & service
The bathroom seems to be lacking proper drainage as the floor of the tub was rusted. The wifi I could never get connected to, and there was no wifi name in the key booklet, just the password, it never connected nor gave me the ability to enter a password, and i tried multiple devices. Two tvs in the room, however only one of the remotes worked for both TVs had to use the same remote for both TVs when two remotes in the room.
Stayed 1 night in Jan 2026

10/10 Excellent

Ceacilia

Liked: Cleanliness, amenities, property conditions & facilities
The room is spacious. the receptionist (during checked in & checked out) were courteous. Breakfast and the F&B staff also great (he helped me to refill breve in a jiffy)
Stayed 1 night in Jan 2026

8/10 Good

Tommy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The continental breakfast was a solid perk!
Stayed 3 nights in Jan 2026

6/10 Okay

Ida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We stayed here because of the pool/hotub and breakfast. Unfortunately the pool and hot tub were unusable for us because of the excessive chlorine. My daughter and I walked into the pool room and immediately walked out. The chlorine was so strong in the air that it immediately gave us headaches and made us feel sick. We could still taste it and smell it even after we left. What a disappointment that we weren’t even able to use the amenities that we paid for. Also, breakfast was decent, but we had to wait for eggs and bacon and then they immediately disappeared when they were set out. It would be great if they could have kept the food replenished faster. Overall the room was clean, comfy bed and hot shower. The cleaning staff was friendly and accommodating.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was hot and deliccious
Stayed 1 night in Jan 2026

10/10 Excellent

Carol

Travelled with group
Liked: Cleanliness, staff & service, amenities
Check-in was was OK. We were there at 2:45 but couldn’t check in early because we’re not members. The two girls that work the Front Desk were not that friendly specially the one that I was dealing with. on the other hand, the gentleman who I talk to a day or two before that I had asked if we could get a higher floor he was great and then he was at the desk in the evening, and I talked to him a few times and he was very nice and friendly. I love your hours check in at three out at 12 and breakfast serves till 10 AM. The only problem with the food is there’s no microwave to heat anything up like the little omelettes were cold. A few things that you would want to heat up you couldn’t heat up and the butter was hard as a rock as it came out of the freezer so you had to sit on the little butter patties so you could put it on your biscuits. They were actually on my biscuits cause I was sitting on them lol. The room was great. Only complaint was the shower needs the grout bleached. It was black. It was yuck, if it can’t be bleached, then it needs to be re-grouted because it was pretty nasty and that was room 402. love the room we’re gonna be back there a lot and I’m gonna request that room. Good breakfast great coffee had a great time we went and saw Nate Bargatze at the Knight Center so it was a fun time. I will be back there.
Stayed 1 night in Jan 2026

10/10 Excellent

shane

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing room. Comfortable beds and very clean. Coffee anytime and breakfast was great!!
Stayed 1 night in Jan 2026

10/10 Excellent

Shufang

Liked: Cleanliness, amenities, property conditions & facilities
We loved how friendly and welcoming the staff was, and enjoyed the free breakfast and parking! The rooms were very spacious as well and very clean.
Stayed 1 night in Jan 2026

8/10 Good

Cherise

Stayed 1 night in Jan 2026

10/10 Excellent

Tara

Liked: Amenities, property conditions & facilities
Clean hotel with hot breakfast daily
Stayed 5 nights in Jan 2026

10/10 Excellent

Jorge

Stayed 1 night in Jan 2026

10/10 Excellent

Venkata Rao

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This felt like a new building with modern finishings. The suite with King bed is very spacious. The breakfast items were good enough for the price.
Stayed 1 night in Dec 2025

8/10 Good

Giancarlo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was great and the place was good. Wish the card keys worked better.
Stayed 1 night in Dec 2025

8/10 Good

Shahzad

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The check in Staff were super nice! Hotel was clean and good options for Breakfast. The bedding was Fluff
Stayed 1 night in Dec 2025

10/10 Excellent

Debbie

Stayed 1 night in Dec 2025

10/10 Excellent

Trisha

Stayed 1 night in Dec 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities
Everything was wonderful—but especially the beds.
Stayed 1 night in Dec 2025

10/10 Excellent

Raegen

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay the night. Very clean, lots of amenities, close enough to UO for walking, great breakfast options.
Stayed 1 night in Dec 2025

10/10 Excellent

Pegah

Stayed 1 night in Dec 2025

10/10 Excellent

Raul, Lawndale

Stayed 1 night in Dec 2025

6/10 Okay

Becky

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Great hotel and staff was courteous but hot tub was closed for repair.
Stayed 1 night in Dec 2025

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, amenities
Perfect stay to be near U of O. Girl that checked us in was great. Very nice breakfast. Free parking is always a plus.
Stayed 2 nights in Dec 2025