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Holiday Inn Hotel & Suites Ottawa Kanata by IHG

4.0 star property

Photo gallery for Holiday Inn Hotel & Suites Ottawa Kanata by IHG

Breakfast, lunch, dinner served; French cuisine
Point of interest
Indoor pool, pool loungers
Egyptian cotton sheets, premium bedding, pillow-top beds, desk
Suite, 1 King Bed with Sofa bed, Corner

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast available
  • Parking included
  • Housekeeping
  • Pet-friendly

Explore the area

View map
101 Kanata Avenue, Ottawa, ON, K2T1E6
  • Place, Landmark Cinemas Kanata
    ‪5 min walk‬
  • Place, Kanata Centrum Shopping Centre
    ‪7 min walk‬
  • Place, Bell Sensplex
    ‪3 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪25 min drive‬

Room options

View all photos for Premium Room

Exterior

Premium Room

  • 25 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Standard Room

10.0 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, Corner (Premium Shower)

Room amenity

Premium Room, 1 King Bed, Corner (Premium Shower)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)

Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)

Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)

9.6 out of 10
Exceptional
(4 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

Room amenity

Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Free toiletries, hair dryer, towels, soap

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(42 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Corner

Suite, 1 King Bed with Sofa bed, Corner

Suite, 1 King Bed with Sofa bed, Corner

8.6 out of 10
Excellent
(10 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(23 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Front of property – evening/night
Wingate by Wyndham Kanata West Ottawa
  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.5 out of 5, Wonderful, 1,793 reviews
The price is NZ$242
includes taxes & fees
4 Jan - 5 Jan 2026
Wingate by Wyndham Kanata West Ottawa

About the area

Ottawa

Located in Ottawa (Kanata), Holiday Inn Hotel & Suites Ottawa Kanata by IHG is within a 5-minute drive of Kanata Centrum Shopping Centre and Bell Sensplex. .This hotel is 2.3 mi (3.7 km) from Canadian Tire Centre and 2.3 mi (3.7 km) from Tanger Outlets.

What's nearby

  • Landmark Cinemas Kanata - 5 min walk - 0.5 km
  • Kanata Centrum Shopping Centre - 7 min walk - 0.6 km
  • Canadian Tire Centre - 1 min drive - 2.6 km
  • Bell Sensplex - 3 min drive - 2.2 km
  • Parliament Hill - 19 min drive - 25.6 km

Getting around

  • Ottawa, ON (XDS-Ottawa Train Station) - 18 min drive
  • Ottawa International Airport (YOW) - 26 min drive

Restaurants

  • ‪Mandarin Restaurant - ‬11 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Jack Astor's Bar & Grill - ‬11 min walk
  • ‪Sansotei Ramen 三草亭 - ‬10 min walk
  • ‪Moxies - ‬8 min walk

About this property

Holiday Inn Hotel & Suites Ottawa Kanata by IHG

Pet-friendly Ottawa hotel connected to a shopping center, 8-minute walk to Kanata Centrum Shopping Centre
Holiday Inn Hotel & Suites Ottawa Kanata by IHG offers 152 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 50-inch Smart televisions come with cable channels. Refrigerators and microwaves are provided.

This Ottawa hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Make yourself at home in one of the 152 guestrooms featuring refrigerators and Smart televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy a satisfying meal at Chez Lionel serving guests of Holiday Inn Hotel & Suites Ottawa Kanata by IHG. Full breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee. Children aged 12 and younger eat free breakfast.
Featured amenities include complimentary wired internet access, express check-out, and dry cleaning/laundry services. Planning an event in Ottawa? This hotel has 5000 square feet (465 square meters) of space consisting of a conference center and 7 meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.
Children aged 12 and younger eat free breakfast.
Chez Lionel - This brasserie specializes in French cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; CAD 20 to 30 for adults and CAD 12 to 15 for children
  • A restaurant

Restaurants on site

  • Chez Lionel

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping centre

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference centre (5,000 square foot of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Hardwood flooring in room
  • No lift
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Free rollaway/extra bed
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 40 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 20 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 12 and younger eat free breakfast
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 20 to 30 for adults, and CAD 12 to 15 for children
  • Pet fee: CAD 40 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 823937

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Ottawa Kanata
Holiday Inn Ottawa Kanata

Reviews

Holiday Inn Hotel & Suites Ottawa Kanata by IHG Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 683 out of 1004 reviews
Rating 8 - Good. 230 out of 1004 reviews
Rating 6 - Okay. 53 out of 1004 reviews
Rating 4 - Poor. 17 out of 1004 reviews
Rating 2 - Terrible. 21 out of 1004 reviews

Reviews

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Sep 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Thermostat didn’t seem to work (or was not terribly user-friendly), otherwise everything was great!
Stayed 1 night in Sep 2025

10/10 Excellent

Francis

10/10 Excellent

Keith

Stayed 2 nights in Sep 2025

8/10 Good

Adriana

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great experience overall! Check-in was a fun experience for the kids, they got a colouring book and got to pick a small gift from a toy chest. The room was very clean, and the location is excellent—walking distance to the bowling alley and it has an amazing restaurant right in the lobby. The only downside was that the pool was closed for maintenance during our stay.
Stayed 1 night in Aug 2025

8/10 Good

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite disappointed the pool was closed but otherwise a lovely stay! Stanley was MY FAVOURITE. Will be back again. :)
Stayed 2 nights in Aug 2025

4/10 Poor

Anuraag

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Had to wait 1 hr. 30 mins in line to get the morning breakfast even though tables were available. Even after being seated after the long wait, service was slow.Food came in Slow and mixed up. Took 2 hours and 30 mins for Total time for breakfast. The morning breakfast ruined the overall experience.
Stayed 1 night in Aug 2025

8/10 Good

Wayne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Karleigh

Travelled with partner
Liked: Amenities
The property was nice and recently updated. The only issue with cleanliness was around our fridge it appeared that coffee was spilt at some time and never cleaned up there was also some food remnants in the same area.
Stayed 1 night in Sep 2025

6/10 Okay

James

Disliked: Cleanliness

Disgusting

There was leftover Black Hair in the Shower
Stayed 1 night in Aug 2025

8/10 Good

Jerry

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Tracy

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Graham

Travelled with family, Travelled with pets
Liked: Amenities
Pool was closed for a while. Not mentioned
Stayed 2 nights in Aug 2025

8/10 Good

Suzanne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to all other amenities
Stayed 1 night in Aug 2025

10/10 Excellent

adrian

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Value for money

It was a great experience, checking was very easy. Great people at the reception.
Stayed 1 night in Aug 2025

10/10 Excellent

Maria

The service and they have a robot who delivers snacks to your room. The staff and cleanliness of the hotel is in excellent condition
Stayed 1 night in Aug 2025

10/10 Excellent

Shayla

Stayed 1 night in Aug 2025

6/10 Okay

joe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The AC is only in the living room so if you’re sleeping on the sofabed, it gets real cold. Ask for extra blankets.
Stayed 1 night in Aug 2025

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about our stay! It was super close to everything we needed, we even walked to dinner a couple of nights! The hotel was beautiful and clean and the room was very comfortable. The staff were amazing, so accommodating and friendly. We ate breakfast every day at the restaurant inside the hotel and it was next level. The service was wonderful every morning, and we were pleasantly surprised by the sit-down-style breakfast, and the value of options! We wouldn't hesitate to stay at the Holiday Inn Kanata again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, clean, renovated hotel

Stayed for two nights and it was seamless. Close to lots of restaurants at Centrum, but also easy Uber to downtown. Hotel was clean, newly renovated. Would stay again.
Stayed 2 nights in Aug 2025

6/10 Okay

Kate

Liked: Cleanliness, property conditions & facilities
It overall was a nice stay - the suite I booked was for 5 to sleep, the bed apparently was very comfortable but the pull out couch bed was awful. Very uncomfortable, the mattress doesn’t conceal the springs at all and two out of the 5 guest had a terrible sleep. I would be hesitant in booking a suite again for that reason. 3 people had to sleep in the King bed, 2 on the pull out…I would hardly consider that accommodations for 5.
Stayed 1 night in Aug 2025

10/10 Excellent

Morgan

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Meghan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing room!! It was so clean and big and had everything we needed for our stay! We were going to a concert and the hotel even had a shuttle service to and from the venue!
Stayed 1 night in Aug 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service! Really clean, close to shopping!
Stayed 1 night in Aug 2025

10/10 Excellent

Oktay, Kingston

Travelled with family
Liked: Cleanliness, amenities
Safe
Stayed 1 night in Aug 2025