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Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG

3.5 star property

Photo gallery for Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG

Exterior
Meeting facility
Fitness facility
2 restaurants, breakfast served
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service

Explore the area

Map
14670 Duval Road, Jacksonville, FL, 32218-9429
  • River City Market Place
    ‪16 min walk‬
  • Jacksonville Zoo and Gardens
    ‪10 min drive‬
  • Jacksonville Cruise Terminal
    ‪14 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪5 min drive‬

Room options

View all photos for Room, 2 Double Beds, Transfer Shower (Communications)

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Transfer Shower (Communications)

9.0 out of 10
Wonderful
(7 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Atrium View)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Atrium View)

7.6 out of 10
Good
(5 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Mobility Accessible (Communications, Accessible Tub)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Mobility Accessible (Communications, Accessible Tub)

9.2 out of 10
Wonderful
(10 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.2 out of 10
Very good
(66 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Mobility Accessible (Communications, Accessible Tub)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Mobility Accessible (Communications, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Transfer Shower (Communications)

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Transfer Shower (Communications)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds

8.0 out of 10
Very good
(2 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

8.0 out of 10
Very good
(6 reviews)
  • 61 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room

Standard Room

8.6 out of 10
Excellent
(61 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 2 Double Beds

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(78 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Lobby

Hyatt Place Jacksonville Airport

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
4.5 out of 5, Wonderful, (1986)
The price is NZ$259
for 1 room
includes taxes & fees
15 Jul - 16 Jul
Hyatt Place Jacksonville Airport

About the area

Jacksonville

With a stay at Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG in Jacksonville (Northside), you'll be a 2-minute drive from River City Market Place and 6 minutes from Anheuser-Busch Brewery. .This hotel is 6.8 mi (10.9 km) from Jacksonville Zoo and Gardens and 9.4 mi (15.2 km) from Jacksonville Cruise Terminal.

What's nearby

  • River City Market Place - 16 min walk - 1.4 km
  • UF Health North - 19 min walk - 1.7 km
  • Jacksonville Zoo and Gardens - 10 min drive - 14.0 km
  • Jacksonville Cruise Terminal - 14 min drive - 17.3 km
  • EverBank Stadium - 20 min drive - 26.5 km

Getting around

  • Jacksonville Station - 20 min drive
  • Jacksonville International Airport (JAX) - 10 min drive

Restaurants

  • ‪Chick-fil-A - ‬2 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪McDonald's - ‬19 min walk
  • ‪Cracker Barrel - ‬18 min walk
  • ‪Starbucks - ‬17 min walk

About this property

Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG

Hotel with 2 restaurants, near River City Market Place
Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG offers 317 air-conditioned accommodations with safes and coffee/tea makers. 37-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 317 air-conditioned rooms featuring refrigerators and microwaves. 37-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and wedding services. Additional features at this hotel include a television in a common area, a ballroom, and a vending machine.
Grab a bite at Proper 1822, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Full breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is complimentary during limited hours.
Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Proper 1822 - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Savannah Bistro - This restaurant serves breakfast only. Open daily.
Starbucks Cafe - This coffee shop serves breakfast only. Open daily.
Late night fare is available from room service (during limited hours).

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 4:00 AM to 12:30 AM
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Extended parking on site (surcharge)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: USD 6 to 15 for adults and USD 6 to 15 for children
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Proper 1822
  • Savannah Bistro
  • Starbucks Cafe

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 6 to 15 for adults, and USD 6 to 15 for children
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from March 01 to October 31
Pool access available from 9:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Jacksonville Airport/I-95N
Crowne Plaza Jacksonville Airport/I-95N
Crowne Plaza Hotel Airport/I-95N
Crowne Plaza Airport/I-95N
Crowne Plaza Hotel Jacksonville Airport/I 95N
Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG Hotel
Crowne Plaza Hotel Jacksonville Airport/I 95N an IHG Hotel

Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 863 out of 1535 reviews
Rating 8 - Good. 300 out of 1535 reviews
Rating 6 - Okay. 190 out of 1535 reviews
Rating 4 - Poor. 101 out of 1535 reviews
Rating 2 - Terrible. 81 out of 1535 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Francisca

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff.
Stayed 1 night in Apr 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant on the property was very beneficial! Shopping close by!! Very close to airport with feee shuttle!
Stayed 2 nights in Mar 2025

4/10 Poor

Tara

Disliked: Cleanliness, property conditions & facilities
The room was extremely old and in need of serious repair. It smelled horrible, like dirty feet. The chair in the room had a huge rip in it, the shower had soap scum marks all over the faucet. The bed was very hard. The smell was definitely the wirst though, it gave ne a headache
Stayed 1 night in Mar 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Mar 2025

10/10 Excellent

Ray

Liked: Cleanliness
Ok
Stayed 1 night in Mar 2025

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great location off of 95
Stayed 1 night in Mar 2025

6/10 Okay

Katie

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Overall room was ok, like pictured. The staff were not very pleasant. Pool was closed which was what my children were looking forward to so that was a disappointment.
Stayed 1 night in Mar 2025

10/10 Excellent

Marja

Stayed 1 night in Mar 2025

10/10 Excellent

Ray

Liked: Cleanliness, amenities
Could stand a little improvement outside
Stayed 1 night in Mar 2025

10/10 Excellent

Felisha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s amazing I will be back
Stayed 1 night in Mar 2025

6/10 Okay

Katherine

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Staff were not friendly. We were placed in a quiet section of the hotel which was in need of renovations
Stayed 1 night in Mar 2025

10/10 Excellent

graciela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice except they were under construction!!
Stayed 1 night in Jan 2025

10/10 Excellent

Altonique

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and the staff was very nice and professional.
Stayed 1 night in Mar 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Carnel

Travelled with group
Stayed 2 nights in Mar 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

amy, Panama City

Stayed 2 nights in Mar 2025

6/10 Okay

Keith

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Anthony, Hialeah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy access to I95
Stayed 1 night in Mar 2025

10/10 Excellent

stiffany

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Ken

Liked: Cleanliness, staff & service
Staff was helpful and friendly but going anywhere off property was difficult due to location and lack of taxi service
Stayed 2 nights in Mar 2025

8/10 Good

Tony

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Broken shower head made the long awaited shower frustrating
Stayed 1 night in Mar 2025

8/10 Good

Carlis

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Me gusto que es tranquilo y el area se siente seguro, el personal es muy amable, incluso mi habitacion no tenia control y ellos me lo enviaron con una persona no tuve que nisiquiera que bajar. Lo malo, la habitacion que me toco a mi era vieja, no concuerda con su lobby que es totalmente nuevo. La limpieza es bastante decente. Pienso que deben mejorarlas. Me quedaria de nuevo si el costo esta en lo que para mi lo vale!
Stayed 1 night in Mar 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property has started updating. Our room is updated and clean. Staff was very friendly at check in. Pool was closed so can not review outside.
Stayed 1 night in Mar 2025

6/10 Okay

Manuel E

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Stayed 2 nights in Mar 2025