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The Franklin Hotel

3.0 star property

Photo gallery for The Franklin Hotel

Front of property
Exterior
Deluxe Double Room, City View
Interior entrance
Deluxe Double Room, City View | Bathroom

Reviews

6.0 out of 10

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
195 Water St, St. John's, NL, A1C 1B4
  • Place, George Street
    ‪5 min walk‬
  • Place, Mary Brown's Centre
    ‪10 min walk‬
  • Place, St. John's Convention Centre
    ‪11 min walk‬
  • Airport, St. John's, NL (YYT-St. John's Intl.)
    ‪13 min drive‬

Room options

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includes taxes & fees
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About the area

St. John's

The Franklin Hotel is centrally located in St. John's, a 4-minute walk from George Street and 8 minutes by foot from St. John's Convention Centre. .This hotel is 0.5 mi (0.8 km) from Mary Brown's Centre and 0.6 mi (1 km) from Port of St. John's.

What's nearby

  • George Street - 5 min walk - 0.4 km
  • The Rooms - 10 min walk - 0.8 km
  • Mary Brown's Centre - 10 min walk - 0.9 km
  • St. John's Convention Centre - 11 min walk - 1.0 km
  • Port of St. John's - 16 min walk - 1.4 km

Getting around

  • St. John's Intl. Airport (YYT) - 16 min drive

Restaurants

  • ‪Jumping Bean - ‬1 min walk
  • ‪The Duke of Duckworth - ‬3 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪Terre Cafe - ‬4 min walk
  • ‪Zapatas - ‬5 min walk

About this property

The Franklin Hotel

The Franklin Hotel offers 2 accommodations with complimentary bottled water and hair dryers. 32-inch Smart televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Stay in one of 2 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and complimentary bottled water, and housekeeping is provided on request.
Guests will find features like a virtual front desk.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • Virtual front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request) (for a fee)

Outdoors

  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • No lift
  • Thin carpet in room
  • Well-lit path to entrance

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

There is no front desk at this property

Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance

You will be asked to provide the property with a copy of your government-issued photo ID after booking

A virtual front desk provides assistance to guests

Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night (maximum CAD 107.10 per stay), plus a deposit of CAD 100 per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs only

Children and extra beds

Children are welcome

Cribs (infant beds) are not available

Important information

Optional extras

  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 30 per pet, per night (maximum CAD 107.10 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: CAD 30 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts mobile payments and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Property is also known as

The Franklin Hotel Hotel

The Franklin Hotel St. John's

The Franklin Hotel Hotel St. John's

The Franklin Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 1 out of 10 reviews
Rating 8 - Good. 3 out of 10 reviews
Rating 6 - Okay. 3 out of 10 reviews
Rating 4 - Poor. 1 out of 10 reviews
Rating 2 - Terrible. 2 out of 10 reviews

8.4/10

Cleanliness

5.8/10

Staff & service

4.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Magnus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 3 nights in Sep 2025

2/10 Terrible

Michael

Business traveller
Disliked: Staff & service, amenities
We didn’t . Under special needs , we asked about parking with a U-Haul . We were given options that didn’t exist . Spend 8 nights , Had to ask for extra towel twice received them Once . Asked to have garbage removed no one came . Ran out of toilet paper asked for more more one came . The coffee was 2 packs of instant. Never been refilled . This building is not Serviced daily . My opinion if you need to stay , Get out the next day . Worst experience I ever had . I’m in a hotel over 200 nights per year .
Stayed 6 nights in Sep 2025

4/10 Poor

Calum

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 4 nights in Sep 2025

8/10 Good

Glenn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cool little hotel right on Water Street. Close to everything downtown St John’s. Feels boutique.
Stayed 1 night in Aug 2025

2/10 Terrible

Amanda

Disliked: Staff & service, property conditions & facilities
The hotel is well located, that's why we chosen it. Also the room(s) were clean. We stayed in 2, almost 3 rooms! They kept moving us around because of a scheduling mix up on their end. It's not fun to pack up your luggage and basically check out every day. I would never s
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
The room was too loud because of the window ac unit.
Stayed 1 night in Jun 2025

6/10 Okay

Maureen

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Needs to be completed in the rooms. Not sure i like no staff self serve hotel.
Stayed 1 night in Jun 2025

8/10 Good

Carly

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Check-in experience wasn't great - had to message the property twice to get the door codes. The code provided was then incorrect so I had to call the number they provided. However, they did respond promptly to my messages and calls and I was able to get into my room relatively quickly. A minor inconvenience. Seems like some of the rooms were being renovated so there was a bit of noise from that but nothing major. The hotel is in a great location with easy access to shops, restaurants, and pubs. Overall it was clean and the room was really nice. No amenities but if you're just looking for a place to sleep it's perfect.
Stayed 2 nights in Jun 2025

6/10 Okay

Colin

Travelled with family
Liked: Cleanliness, property conditions & facilities
The room was neat and clean, clearly people smoked in this room, it stank. Also there is a coffee machine with a few teas and one decaf. So it was just ok, but I would come back not recommend it.
Stayed 1 night in May 2025