Best Western Plus St. Louis West-Westport

2.5 star property

Photo gallery for Best Western Plus St. Louis West-Westport

Lobby
Seasonal outdoor pool, open 9:00 AM to 10:00 PM, pool loungers
Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)
Lobby
Free daily full breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym

Explore the area

View map
12220 Dorsett Rd, Maryland Heights, MO, 63043
  • Place, Westport Plaza
    ‪17 min walk‬
  • Place, Hollywood Casino Amphitheatre
    ‪7 min drive‬
  • Place, Hollywood Casino
    ‪9 min drive‬
  • Airport, St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪10 min drive‬

Room options

Standard Room, 1 King Bed, Accessible, Bathtub

8.4 out of 10
Very good
(5 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(91 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(85 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(6 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Maryland Heights

With a stay at Best Western Plus St. Louis West-Westport, you'll be centrally located in Maryland Heights, within a 10-minute drive of Hollywood Casino Amphitheatre and Ameristar Casino St. Charles. .This hotel is 10.4 mi (16.7 km) from Washington University in St. Louis and 14.6 mi (23.6 km) from St. Louis Zoo.

What's nearby

  • Westport Plaza - 17 min walk - 1.5 km
  • Hollywood Casino Amphitheatre - 7 min drive - 6.0 km
  • Hollywood Casino - 9 min drive - 9.1 km
  • Ameristar Casino St. Charles - 10 min drive - 11.9 km
  • St Charles Convention Center - 10 min drive - 13.0 km

Getting around

  • Lambert East Terminal Station - 13 min drive
  • Kirkwood Station - 16 min drive
  • St. Louis Lambert Intl. Airport (STL) - 9 min drive

Restaurants

  • ‪Syberg's Dorsett - ‬6 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪Chick-fil-A - ‬13 min walk
  • ‪Circle K - ‬12 min walk
  • ‪Domino's Pizza - ‬15 min walk

About this property

Best Western Plus St. Louis West-Westport

Hotel in Maryland Heights with free breakfast and a fitness center
Best Western Plus St. Louis West-Westport offers 125 accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

LCD televisions come with cable channels. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 125 guestrooms featuring refrigerators and LCD televisions. Cable television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.
Enjoy recreational amenities such as a fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and a banquet hall.
Meet other guests and eat at the complimentary reception. A complimentary full breakfast is served daily.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
Guests are offered a complimentary full breakfast each morning. The hotel offers a complimentary manager's reception on select days.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily
  • Coffee and tea in common areas
  • Free manager's reception

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 01 to December 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to September
Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Drury Inn Westport
Drury Westport
Drury Inn Westport Maryland Heights
Drury Westport Maryland Heights
Drury Inn & Suites Westport-St. Louis Hotel Maryland Heights
Drury Inn Maryland Heights
Drury Inn And Suites Westport-St. Louis
Drury Maryland Heights
Drury Inn Suites Westport
Plus St Louis West Westport
Best Western Plus St. Louis West-Westport Hotel
SureStay Plus Hotel by Best Western St. Louis Westport
Best Western Plus St. Louis West-Westport Maryland Heights
Best Western Plus St. Louis West-Westport Hotel Maryland Heights

Best Western Plus St. Louis West-Westport Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 467 out of 1011 reviews
Rating 8 - Good. 240 out of 1011 reviews
Rating 6 - Okay. 152 out of 1011 reviews
Rating 4 - Poor. 88 out of 1011 reviews
Rating 2 - Terrible. 64 out of 1011 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Amber

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Bed was comfy, furniture and floors were clean. Right across from a quicktrip! The workout room appeared clean. Nice decor, fresh paint everywhere. Edges of the room had big gaps between the flooring and the wall that was caked with dirt and grime. Same around the edges of the bathroom floor and the bathtub. Bathtub was chipping and stained yellow. All the room doors were filthy everywhere in the hotel, inside the room and the side facing the hallway. Our metal room door would slam shut hard a fast and nearly got my fingers multiple times. The chain on the bedroom door was broken. The outdoor swimming pool does not resemble the pictures and is on the ground right between two buildings very near the road. The little market was almost completely empty. Other people were demanding refunds after their rooms were filthy, old food left in appliances, etc. Overall, could be a decent hotel if they just got a good cleaning crew. Won’t stay there again for sure.
Stayed 1 night in Jul 2025

10/10 Excellent

Olivia

Stayed 3 nights in May 2025

8/10 Good

Shakir

Liked: Cleanliness, staff & service
Breakfast was good, staff was helpful, place was convenient and clean. Could use some upgrades
Stayed 3 nights in Jul 2025

10/10 Excellent

Linda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel & on Dorsett /270

Great experience overall
Stayed 1 night in Jul 2025

8/10 Good

Lynell

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Judith

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Comfirt
Stayed 3 nights in Jul 2025

6/10 Okay

Ginny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The door to room was very hard to open. Had to hit it with shoulder. Then it wouldn't shut without pushing hard. Good thing there was not a fire . Breakfast was good. Convenient location.
Stayed 1 night in Jul 2025

6/10 Okay

Jamie

Travelled with group
When I went to check in they didn't have a room for another hour. The room was not the cleanest, but it was ok enough to sleep for one night. The bathroom door did not shut. Overall, it was just ok.
Stayed 1 night in Jul 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 2 nights in Jul 2025

6/10 Okay

Randy

Disliked: Property conditions & facilities

Ok

Hotel was ok. Room had no smoke detector, was just wires where it should have been
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Overall, a nice stay overnight. Room was clean. The bed was very comfortable. The staff was courteous. Breakfast had a decent amount of options. There were a few things in the lobby that needed fixing - a leaky ceiling and the door to the men's restroom badly in need of repair, but my room didn't have any such issues.
Stayed 1 night in Jul 2025

10/10 Excellent

Aja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Roger

Business traveller
Stayed 1 night in Jul 2025

8/10 Good

Lacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Violeta

Liked: Cleanliness, staff & service, property conditions & facilities
Recommend! Thumbs up!
Stayed 2 nights in Jun 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had roll in shower, was important
Stayed 3 nights in Jul 2025

10/10 Excellent

Federico, Miami

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Perfect place to stay. Staff is great.
Stayed 4 nights in Jul 2025

6/10 Okay

Kenny

Travelled with family
Liked: Staff & service
Disliked: Cleanliness

Not for me

The floor in the room felt like it had sand through out. Noticed it as soon as we arrived. Did not like walking around. There was water on the floor in several places in the bldg. There was no cart available to take up luggage at 3 in the afternoon.
Stayed 2 nights in Jul 2025

10/10 Excellent

Timothy

Stayed 2 nights in Jun 2025

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Steven

Stayed 2 nights in Jun 2025

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
We brought our dog with us, the room was very convenient for her.
Stayed 1 night in Jul 2025

6/10 Okay

Cheryl

Liked: Staff & service
We asked for extra pillows, the young man at the front desk that night gave us one, no pillowcase, said if we wanted another one he would have to go down to the basement; didn’t act like he was interested in doing that so we passed. The “hot” breakfast was awful! Good thing we only had a 3hr drive! I’ll leave it at that. The staff however was very nice.
Stayed 1 night in Jul 2025

4/10 Poor

Loren

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
There was hair in shower and on sheets. The toilet would not flush, and I was told to grab the plunger by the elevator and do it myself, even though it was like that once I entered the room. The hallways could have used a good vacuuming. And they were completely out of forks at breakfast. The bathrooms on the 1st floor were dirty as well. The doors to the hotel rooms were incredibly loud and we could hear people letting them slam shut all night long. The pictures it shows on Expedia for the outside of the hotel weren’t even close to what this place looks like. Looks nicer than it actually was. Don’t be fooled. Not a terrible place to stay, but definitely not the best. Little things could’ve made it better. Easily fixed, but it seemed like they don’t care enough.
Stayed 1 night in Jul 2025