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Emerald Beach Resort

Property class: 3.5

Photo gallery for Emerald Beach Resort

On the beach, beach umbrellas, snorkelling, beach bar
Garden
Beach views, serves lunch, dinner and happy hour
Beach views, serves lunch, dinner and happy hour
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
8070 Lindbergh Bay, St. Thomas, St. Thomas, 802
  • Place, Lindbergh Bay
    ‪1 min walk‬
  • Place, Lindberg Beach
    ‪4 min walk‬
  • Place, University of Virgin Islands
    ‪2 min drive‬
  • Airport, St. Thomas (STT-Cyril E. King)
    ‪12 min walk‬

Room options

View all photos for Beachfront Premium Double Bed Room

Beachfront Premium Double Bed Room

Beachfront Premium Double Bed Room

8.0 out of 10
Very good
(120 reviews)
  • Beach view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Beachfront Premium King Room

Beachfront Premium King Room

Beachfront Premium King Room

8.2 out of 10
Very good
(152 reviews)
  • Beach view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Exterior
Bluebeard's Castle Resort
Charlotte Amalie
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  • Spa pool
  • Free Wi-Fi
  • Restaurant
4.4 out of 5, Excellent, 341 reviews
The price is NZ$527
includes taxes & fees
10 May - 11 May
Bluebeard's Castle Resort

About the area

Charlotte Amalie

When you stay at Emerald Beach Resort in St. Thomas, you'll be on the beach, within a 15-minute drive of Magens Bay Beach and Bolongo Bay. .This beach hotel is 9.5 mi (15.3 km) from Sapphire Beach and 15.1 mi (24.2 km) from Virgin Islands National Park.

What's nearby

  • Lindbergh Bay - 1 min walk - 0.2 km
  • Lindberg Beach - 4 min walk - 0.4 km
  • University of Virgin Islands - 2 min drive - 1.2 km
  • Magens Bay Beach - 11 min drive - 10.3 km
  • Sapphire Beach - 23 min drive - 19.3 km

Getting around

  • Cyril E. King Airport (STT) - 5 min drive

Restaurants

  • ‪Hibiscus Cafe & Bar @ St Thomas Airport - ‬10 min walk
  • ‪Island View Guest House & Restaurant - ‬4 min drive
  • ‪Kentucky Fried Chicken - ‬15 min walk
  • ‪Smoke Up Fusion BBQ - ‬19 min walk
  • ‪Subway - ‬14 min walk

About this property

Emerald Beach Resort

Emerald Beach Resort offers 90 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to balconies. Each accommodation is individually decorated. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 90 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite with Caribbean cuisine at Caribbean Fusion, one of the hotel's 2 restaurants. Relax with your favorite drink at the bar/lounge or the beach bar. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Caribbean Fusion - This beachfront restaurant specializes in Caribbean cuisine. Happy hour is offered.
Emerald Beach Bar - This beachfront bar specializes in American cuisine and serves lunch and dinner. Happy hour is offered. Open daily.
Emerald Cafe - Overlooking the ocean and pool, this café specializes in American cuisine and serves breakfast, lunch, and light fare. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 12 to 30 for adults and USD 12 to 30 for children
  • 2 restaurants
  • A bar/lounge
  • A beach bar

Restaurants on site

  • Caribbean Fusion
  • Emerald Beach Bar
  • Emerald Cafe

Things to do

  • 24-hour gym
  • Outdoor pool
  • Snorkelling
  • Surfing/bodyboarding

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
All guests are required to present a valid government-issued ID card at check-in.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 12 to 30 for adults, and USD 12 to 30 for children
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 75 (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 10:00 PM

Property is also known as

Best Western Emerald
Best Western Emerald Beach
Best Western Emerald Beach Resort
Best Western Plus Emerald Beach
Best Western Plus Emerald Beach Resort
Best Western Plus Emerald Beach St. Thomas
Emerald Beach Best Western
Emerald Beach Resort St. Thomas
Emerald Beach Resort
Emerald Beach St. Thomas
Best Western Emerald Beach Hotel Charlotte Amalie
Emerald Beach
St. Thomas Best Western
Emerald Beach Resort St. Thomas, U.S. Virgin Islands
Best Western St Thomas
Emerald Beach Resort Hotel
Emerald Beach Resort St. Thomas
Emerald Beach Resort Hotel St. Thomas

Emerald Beach Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 552 out of 1363 reviews
Rating 8 - Good. 358 out of 1363 reviews
Rating 6 - Okay. 250 out of 1363 reviews
Rating 4 - Poor. 112 out of 1363 reviews
Rating 2 - Terrible. 91 out of 1363 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Lori

Liked: Cleanliness, property conditions & facilities
Staff was excellent and accommodating!! Friendly!! Resort was wonderfully kept! Clean!!
Stayed 4 nights in Jan 2026

10/10 Excellent

MARIA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, room was great. My only suggestion would be a screen door on the porch to keep bugs out. The weather at night is perfect for open doors, property would save money on electricity as well. Not so sure about safety if doors were kept open at night. Just a thought. In general the hotel is very pleasant with a very convenient location.
Stayed 7 nights in Jan 2026

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great location, & beautiful beach.
Stayed 2 nights in Jan 2026

10/10 Excellent

Joseph

Stayed 1 night in Jan 2026

8/10 Good

Steve

Liked: Cleanliness, amenities, property conditions & facilities
Staff was courteous. But service was very slow. Waited a long time for food and for the bill.
Stayed 4 nights in Jan 2026

8/10 Good

Renee, Shawano

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. The beach is excellent! Friendly desk staff.
Stayed 7 nights in Jan 2026

10/10 Excellent

Sheri, Durham

Liked: Cleanliness, amenities, property conditions & facilities
Well appointed room with balcony right on beach Excellent management and front desk staff attentive, professional with great customer service
Stayed 1 night in Jan 2026

6/10 Okay

Barbara

Stayed 3 nights in Jan 2026

6/10 Okay

Jane Marie

Travelled with family
We had lights that wouldnt turn on. One of mirrors in bathroom light didnt come on. The water was super hot or cold, not much of a happy medium. Restauarant had good food and bar was nice as well
Stayed 7 nights in Jan 2026

8/10 Good

Deborah

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was very nice and had terrific view of beautiful beach. The only thing we disliked regarding the room was no place to hang towels and sometimes they forgot to stick room with new towels and bath mat and coffee pods. The food in restaurant was exceptionally good but it took over 1 1/2 hours to receive food. We ate breakfast and dinner there every day and it always took this long. It seemed they were understaffed.
Stayed 5 nights in Jan 2026

2/10 Terrible

lina

Stayed 7 nights in Oct 2025

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was lovely. Please get more beach towels and shampoo. That was the only downside.
Stayed 4 nights in Jan 2026

8/10 Good

rick

Travelled with partner
Liked: Cleanliness
Yes, and very polite
Stayed 4 nights in Jan 2026

10/10 Excellent

phil

Stayed 1 night in Jan 2026

10/10 Excellent

Barbara

Stayed 1 night in Jan 2026

10/10 Excellent

Brian

Stayed 5 nights in Jan 2026

8/10 Good

Bruce

Liked: Cleanliness, amenities, property conditions & facilities
Nice size room, helpful staff, good restaurant
Stayed 1 night in Jan 2026

10/10 Excellent

Nicole

Stayed 1 night in Jan 2026

8/10 Good

AURORA

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The place was clean and the most pleasant people you could meet.
Stayed 7 nights in Jan 2026

6/10 Okay

Zoila

Disliked: Cleanliness, property conditions & facilities, room comfort
The beach is nice, however the hotel needs to be update. , hotel needs new towels and sheets. Most of the staff are nice. Overall hotel, needs to be renovated.
Stayed 7 nights in Jan 2026

4/10 Poor

Carla

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had to wait over 3 hrs to check in, i asked for just an extra half hour after check out time and was told no, I paid for a king size bed with a shower tub combo overlooking the beach. I did not get my king size bed I did not get my tub. Very disappointed in the old rooms and decor. There was not enough food options and nothing extra you can pay for her. They had a vending machine for snacks but if you didn't have the right change you were out of luck. Resort that they called themselves is more like a hotel not a resort. Nothing in walking distance to give you other options of eating choices, the food at the resort was not good and very overpriced. I don't mind paying for a good meal but was disappointed every time. All in all, very disappointed.
Stayed 3 nights in Jan 2026

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Food was okay and staff was helpful.
Stayed 1 night in Jan 2026

6/10 Okay

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Loved the location and beach front room but the rooms need some serious updating on beds and showers. We got very little sleep the entire 5 nights we were there because the beds were cheap and hard as a rock (could feel springs). My husband has back problems and had the worst time sleeping. For the amount of money this resort makes they could at least upgrade their beds. As for the showers, there are no shower curtains so water soaked the bathroom and there was barely any water pressure which made for a hard time washing and conditioning my hair. I would stay here again but not until they at least upgrade the beds!! Staff was all nice and helpful and got us what we needed in a timely manner especially when we realized our room was not stocked with towels/washcloths!!! I will also add the check in process was LONG and SLOW!!!! Check in time is 4pm. We arrived around 4:30-4:45 to a lobby full of people and only 2 people checking people in. Took almost an hour just to get checked in only to not even have a room ready!! It was a little after 6pm before we even got to go to our room!!
Stayed 5 nights in Jan 2026

2/10 Terrible

Kevin

Stayed 3 nights in Jan 2026

6/10 Okay

Chrystal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was delicious and MG was the best server at the restaurant. Unfortunately, the rest of the servers are not friendly nor in any kind of hurry to get your order and most of them dont smile or even greet you at the table. The bartenders are not friendly unless you're a regular. My Mahi sandwich during lunch was terrible, it was a mahi jerky. Tthe rice/peas are delicious. The drinks are watered down and this place automatically adds 18% gratuity. The rooms look like they started updating them but it still needs more. Not enough drawer space and to many chairs. The reading lights dont work and the bathroom door automatically closes. Add a microwave! The bathroom is well lit and it looks like new. The beach area, is rocky at points but beautiful.
Stayed 4 nights in Jan 2026