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Sunday London Staines-upon-Thames Heathrow T5

3.0 star property

Photo gallery for Sunday London Staines-upon-Thames Heathrow T5

Lobby
In-room safe, desk, blackout curtains, iron/ironing board
Room, 2 Single Beds, River View
Terrace/patio
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Parking available
  • Business services

Explore the area

View map
Thames Street, Staines, England, TW18 4SJ
  • Place, Thames Path
    ‪1 min walk‬
  • Place, Thames River
    ‪1 min walk‬
  • Place, Staines Bridge
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪18 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

8.0 out of 10
Very good
(1 review)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, River View

In-room safe, desk, blackout curtains, iron/ironing board

Classic Double Room, River View

7.8 out of 10
Good
(14 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

8.0 out of 10
Very good
(17 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Single Beds, River View

Room, 2 Single Beds, River View

Room, 2 Single Beds, River View

7.0 out of 10
Good
(6 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, Multiple Beds

In-room safe, desk, blackout curtains, iron/ironing board

Family Room, Multiple Beds

7.6 out of 10
Good
(12 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Similar properties

Exterior
Ibis budget London Heathrow Central
Cranford
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.0 out of 5, Very good, 3,266 reviews
The price is NZ$81
includes taxes & fees
31 May - 1 June
Ibis budget London Heathrow Central

About the area

Staines

With a stay at Sunday London Staines-upon-Thames Heathrow T5 in Staines (Staines Town Centre), you'll be a 1-minute drive from Thames River and 7 minutes from Thorpe Park. .This hotel is 6.4 mi (10.4 km) from Windsor Castle and 7.4 mi (11.9 km) from LEGOLAND® Windsor.

What's nearby

  • Thames Path - 1 min walk - 0.1 km
  • Thames River - 1 min walk - 0.2 km
  • Staines Bridge - 6 min walk - 0.6 km
  • Eclipse Leisure Centre - 14 min walk - 1.2 km
  • Windsor Castle - 24 min drive - 26.4 km

Getting around

  • Staines Station - 9 min walk
  • Station A Station - 9 min drive
  • Heathrow Airport (LHR) - 25 min drive

Restaurants

  • ‪Staines Food Court - ‬8 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Pret a Manger - ‬5 min walk
  • ‪Costa Coffee - ‬6 min walk
  • ‪Nando's - ‬5 min walk

About this property

Sunday London Staines-upon-Thames Heathrow T5

Sunday London Staines-upon-Thames Heathrow T5 offers 88 accommodations with safes and complimentary bottled water. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Stay in one of 88 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Satisfy your appetite for lunch or dinner at Riverside Restaurant, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Continental breakfasts are available daily from 7 AM to 9 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7 AM and 9 AM.
Riverside Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Lounge Bar - Onsite bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 10 per day)
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7 AM to 9 AM for a fee: GBP 15.95 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Lounge Bar
  • Riverside Restaurant

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Portable fan
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per day
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 15.95 per person
  • Self parking fee: GBP 10.00 per day
  • Pet fee: GBP 25 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: GBP 50 (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Staines-upon-Thames
Mercure Hotel Staines-upon-Thames
Mercure London Staines-upon-Thames
Mercure London Staines-upon-Thames Hotel
Mercure Staines-upon-Thames
Mercure Staines-upon-Thames Hotel
Staines-upon-Thames Hotel
Accor Thames Hotel Staines
Mercure Thames Lodge Staines Hotel Staines
Mercure Thames Hotel Staines
Staines Hotel
Staines former Mercure hotel
Mercure London Staines upon Thames Hotel
Sunday London Staines-upon-Thames Heathrow T5 Hotel
Sunday London Staines-upon-Thames Heathrow T5 Staines
Sunday London Staines-upon-Thames Heathrow T5 Hotel Staines

Sunday London Staines-upon-Thames Heathrow T5 Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 190 out of 441 reviews
Rating 8 - Good. 122 out of 441 reviews
Rating 6 - Okay. 68 out of 441 reviews
Rating 4 - Poor. 34 out of 441 reviews
Rating 2 - Terrible. 27 out of 441 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

john, Leek

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel perfect for Heathrow
Stayed 1 night in Feb 2026

4/10 Poor

Anise

Disliked: Staff & service
Because they are not clean enough and they don’t have any tea or cafe ,
Stayed 3 nights in Jan 2026

10/10 Excellent

Anca

Liked: Cleanliness, staff & service, amenities
Nice hotel, clean and really nice location
Stayed 1 night in Jan 2026

6/10 Okay

Richard

Liked: Cleanliness, staff & service
Better breakfast options for £12.50, as it did not have anything hot.
Stayed 1 night in Jan 2026

10/10 Excellent

Kawa

Stayed 1 night in Jan 2026

4/10 Poor

roberto

Disliked: Cleanliness, staff & service, amenities
Bad decord, poor breakfast and pay parjing on top of your room rate
Stayed 1 night in Jan 2026

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service
Absolutely horrendous cancelled room on arrival as over booked there is so much more they could of done like booking me somewhere else in the area.
Stayed 1 night in Jan 2026

8/10 Good

Jane

Liked: Cleanliness
Disliked: Amenities
Room was spacious and clean
Stayed 1 night in Jan 2026

10/10 Excellent

susan

Stayed 4 nights in Jan 2026

8/10 Good

Sally

Travelled with partner
Liked: Cleanliness
clean room, the rest of the hotel looked a bit tired and the breakfast was quite expensive, plus £10 parking
Stayed 1 night in Jan 2026

10/10 Excellent

Sibi

Stayed 1 night in Jan 2026

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were pleasant and helpful when we asked for extra tea bags. Bed comfortable, room warm and a guest controllable heater.
Stayed 1 night in Jan 2026

2/10 Terrible

James

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
There was no hot water and no shower.
Stayed 1 night in Jan 2026

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast menu was full of choice. The cooked breakfast was nicely cooked. However the tea and coffee was from a machine and the water was not hot enough. The waitress , however boiled a kettle and made a lovely fresh one.
View from our balcony window. Stunning location.
Stayed 1 night in Jan 2026

10/10 Excellent

Courtland

Stayed 1 night in Jan 2026

10/10 Excellent

Oluwatosin

The staff were kind
Stayed 4 nights in Jan 2026

10/10 Excellent

Shirley

Stayed 1 night in Dec 2025

10/10 Excellent

Leeroy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have good relations with taxi operators and the staff very helpful
Stayed 3 nights in Jan 2026

6/10 Okay

Chris

Travelled with partner
It’s ok. Good location for the airport. Photos show a warm welcoming restaurant. Wasn’t even open. They said there was no chef. Bed was big and comfortable. Shower was terrible. Heated towel rail didn’t work. I’m for the price. Parking is extra
Stayed 1 night in Jan 2026

10/10 Excellent

Jai

Stayed 2 nights in Dec 2025

10/10 Excellent

Aleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
had a wonderful stay overall. The room was clean, comfortable, and well maintained. What truly made the experience special was the staff, especially Widnel. He was genuinely kind, professional, and always smiling. He went above and beyond to make sure everything was perfect and made us feel very welcome from the first moment. His positive attitude and attention to detail really stood out. Thank you, Widnel, for such a lovely experience you truly made our stay memorable. 🌟
Stayed 1 night in Dec 2025

10/10 Excellent

Andreas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff tha made you feel at home😊
Stayed 5 nights in Dec 2025

10/10 Excellent

MOHAMED

Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Stayed 1 night in Dec 2025

10/10 Excellent

Devaan

Liked: Cleanliness, amenities
Great staff, friendly, helpful
Stayed 1 night in Dec 2025