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Best Western Garfield House Hotel

3.0 star property

Photo gallery for Best Western Garfield House Hotel

Exterior
Suite, 1 King Bed, Non Smoking
Restaurant
Desk, iron/ironing board, free cots/infant beds, rollaway beds
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Business services

Explore the area

View map
Cumbernauld Road, Stepps, Glasgow, Scotland, G33 6HW
  • Place, Crow Wood Golf Club
    ‪18 min walk‬
  • Place, Buchanan Street
    ‪11 min drive‬
  • Place, OVO Hydro
    ‪13 min drive‬
  • Airport, Glasgow (GLA-Glasgow Intl.)
    ‪23 min drive‬

Room options

View all photos for Comfort Room, 1 Single Bed, Non Smoking

Comfort Room, 1 Single Bed, Non Smoking

Comfort Room, 1 Single Bed, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 8 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Room, 2 Single Beds, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Comfort Room, 2 Single Beds, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(18 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Executive Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 2 Single Beds, Non Smoking

Executive Room, 2 Single Beds, Non Smoking

Executive Room, 2 Single Beds, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Walk-in Shower)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 King Bed, Non Smoking (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

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About the area

Glasgow

When you stay at Best Western Garfield House Hotel in Glasgow, you'll be in the business district, within a 15-minute drive of Buchanan Street and University of Glasgow. .This hotel is 8.8 mi (14.1 km) from OVO Hydro and 9.2 mi (14.8 km) from Hampden Park.

What's nearby

  • Crow Wood Golf Club - 18 min walk - 1.5 km
  • Buchanan Street - 11 min drive - 12.0 km
  • University of Glasgow - 13 min drive - 14.0 km
  • OVO Hydro - 13 min drive - 14.6 km
  • Hampden Park - 19 min drive - 15.1 km

Getting around

  • Stepps Station - 10 min walk
  • Cowcaddens Station - 10 min drive
  • Glasgow International Airport (GLA) - 28 min drive

Restaurants

  • ‪Starbucks - ‬8 min drive
  • ‪McDonald's - ‬6 min drive
  • ‪Pizza Hut - ‬7 min drive
  • ‪Tinderbox - ‬7 min drive
  • ‪Five Guys - ‬8 min drive

About this property

Best Western Garfield House Hotel

Suburban hotel with bars and a restaurant
Best Western Garfield House Hotel offers 45 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Glasgow hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Stay in one of 45 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and wedding services. Additional amenities at this hotel include tour/ticket assistance and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are served on weekdays from 7 AM to 9:30 AM and on weekends from 7:30 AM to 10 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 6 meeting rooms available for events. Free self parking is available onsite.
Full breakfasts are available for a surcharge on weekdays between 7 AM and 9:30 AM and on weekends between 7:30 AM and 10 AM.
Best Western Garfield House Hotel has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 7 AM to 9:30 AM on weekdays and 7:30 AM to 10 AM on weekends; GBP 15 per person
  • 2 bars/lounges
  • A restaurant

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business centre

Outdoors

  • Garden

Accessibility

  • No lift

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Please note: This property is a popular wedding venue. Guests may experience high levels of related noise on weekends.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15.00 per person
  • Pet fee: GBP 10 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Parties and events (including weddings) are allowed on site
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

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Best Western Garfield House Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 324 out of 611 reviews
Rating 8 - Good. 221 out of 611 reviews
Rating 6 - Okay. 40 out of 611 reviews
Rating 4 - Poor. 16 out of 611 reviews
Rating 2 - Terrible. 10 out of 611 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Peter

Stayed 1 night in Oct 2025

10/10 Excellent

Stephen

Stayed 2 nights in Oct 2025

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Alireza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked at the last minute and when I arrived Keri greeted me with warmth and openness that started my stay off feeling comfortable and at ease. The room was fine. It was clean and cozy. I was in room 16 which felt a bit like I was in a corner closet do to it's location in an off shoot of the main hall. Once inside the room, it was decent space, tidy and acceptable. There wasn't any coffee in the room, which isn't a problem but did surprise me. The staff I dealt with made me feel at home.
Stayed 1 night in Oct 2025

10/10 Excellent

John

Stayed 1 night in Sep 2025

10/10 Excellent

Jon

Stayed 1 night in Sep 2025

8/10 Good

BERNARD

Stayed 1 night in Sep 2025

8/10 Good

Alistair

Stayed 1 night in Sep 2025

6/10 Okay

Shiqiao

Travelled with family, Business traveller
Liked: Staff & service
Overall the property is ok, but it’s a bit dated I think. A bit old inside. Not very insulated between the rooms. You could hear almost everything above you or next to you. Sometimes can wake you up at night. The environment is really nice, food from the restaurant was amazing, services and staff were lovely, just the quality of the rooms are a bit let down.
Stayed 1 night in Sep 2025

10/10 Excellent

JEFFREY

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very nice property. Clean room and washrooms. Hot water. Overall very nice
Stayed 2 nights in Sep 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for 1 or 2 nights. Very attentive staff, public areas very clean. Bedrooms could perhaps do with a bit of modernisation - lighter colours might make the rooms feel bigger - but all in a good night sleep and had everything we needed. Food very good and reasonably priced.
Stayed 1 night in Aug 2025

8/10 Good

Heather

Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff who couldn’t do enough to help you.
Stayed 1 night in Aug 2025

10/10 Excellent

Elisabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute hotel and an 8 minute walk to Stepps Station that took us into town/city and surrounding areas.
Stayed 2 nights in May 2025

8/10 Good

RICHARD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good but stairs up to first floor no lift Reception had to carry out suitcase up for us
Stayed 7 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
The evening f on the evening we were there was very poor. The chef had no idea how to cook vegetables - we have NEVER been served such badly cooked vegetables. My husband's broccoli was completely tough and inedible, and mine was almost as bad. My husband returned it via the waiter to the chef/cook, but the response was only that "yes it was hard. Would we like more vegetables?" No apology whatsoever! - from the waiter or ( worse!) from the chef/cook. In addition, our starter of spring rolls was very seriously overcooked/over-fried, the 'pastry' being very hard and slightly scorched.
Stayed 1 night in Jul 2025

6/10 Okay

Holly

Liked: Cleanliness, staff & service
Disliked: Room comfort
Lovely hotel outside of city. Problem was room very hot and stuffy during hot days we were there and no air con or air flow other than small window. Provided us a small fan on request
Stayed 2 nights in Jul 2025

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

Mohammed

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel. Only complaint was noisy neighbours so not a good night sleep
Stayed 1 night in Jun 2025

8/10 Good

Iryna

Stayed 1 night in Jun 2025

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was there for one night on business would recommend
Stayed 2 nights in May 2025