Compare Apartment Hotels in Steuben

Staff was terrific, super nice.

Room was clean, beds were comfortable. However you could hear everyone outside in the hallway, not those quietly walking by but def. people talking in a normal voice or louder. Thankfully, it was middle of winter and not too many people were there anyway. Would probably stay again.

Overall a great stay! We stayed during the record blizzard a week ago. We were due to check out on Monday and after packing up our stuff and trying to head out for a snowmobile ride it was clear we weren’t going anywhere! A quick call to the front desk and I was met with nothing but friendly helpfulness!!! All guests were already assumed to be staying and not checking out. The answer to my second question came as a pleasant surprise, “is by chance the restaurant open?” It was!!!! We trekked our way across the snow filled parking lot to get some lunch. Another surprise! “Come on in, what would you like to drink? We’ve got food for everyone. We are all in the same boat, might as well make the best of it.” Not only were we able to stay in our room, they were providing us with food and non-alcoholic drinks!!! And let me tell you, this wasn’t just let’s see what we can find food, it was a delicious spread!!!! Dinner was another, all different than lunch, delicious spread!!! Breakfast the next morning was more than the normal provided breakfast. We were able to dig out on Tuesday with the help of plow trucks and a group digging effort from several hotel guests working together. Are there some things about the rooms that are a bit dated? Yes. Was the wall heating/cooling unit a bit loud? yes. Was my room clean? YES! Was the bed comfortable? YES! The best part of our stay though was the exceptionally friendly, caring, helpful staff! We will stay again 😊

Price was good

Great place if you have kids, I couldn’t keep my kid off of the waterslide. Clean well maintained property with a decent breakfast.

When checking in I was already made to feel unwelcome and uncomfortable just because we were staying for a hockey tournament. The lady at the front desk made it out like my child would be loud and crazy just because of the fact that he was a hockey player. Not the feeling you want right away.