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The Swan Hotel, Stafford, Staffordshire

4.0 star property

Photo gallery for The Swan Hotel, Stafford, Staffordshire

Relax in a charming room with a bay window offering views of traditional half-timbered houses.
Relax in a stylishly designed room with a large headboard, plush bed, and comfortable bedside table.
Sit and enjoy the historic surroundings in our beautifully landscaped outdoor patio.
Cozy cabin-style interior with a brick fireplace, plush sofas, and rustic wooden beam ceiling.
Relax in our elegantly furnished lobby, featuring plush sofas and armchairs, a patterned rug, and a high ceiling with a skylight.

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping

Explore the area

Map
45 Greengate Street, Stafford, England, ST16 2JA
  • Stafford Gatehouse Theatre
    ‪1 min walk‬
  • Staffordshire County Showground
    ‪5 min drive‬
  • Stafford Castle
    ‪7 min drive‬
  • Birmingham (BHX)
    ‪48 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

7.6 out of 10
Good
(5 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

9.2 out of 10
Wonderful
(52 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Single Room

Classic Single Room

Classic Single Room

7.6 out of 10
Good
(11 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

Premium bedding, desk, blackout curtains, iron/ironing board

Superior Double Room

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Family Room

Superior Family Room

Superior Family Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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  • Free WiFi
  • Restaurant
  • Breakfast available
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The price is NZ$222
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About the area

Stafford

With a stay at The Swan Hotel, Stafford, Staffordshire in Stafford, you'll be within a 5-minute walk of St Chad's Church and Stafford Gatehouse Theatre. .This hotel is 0.6 mi (0.9 km) from Ancient High House and 0.9 mi (1.4 km) from Evans Park.

What's nearby

  • Stafford Gatehouse Theatre - 1 min walk - 0.2 km
  • Ancient High House - 9 min walk - 0.8 km
  • Staffordshire County Showground - 5 min drive - 4.3 km
  • Stafford Castle - 7 min drive - 2.3 km
  • Shugborough Hall - 12 min drive - 11.3 km

Getting around

  • Stafford (XVB-Stafford Train Station) - 6 min walk
  • Birmingham Airport (BHX) - 54 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪The Picture House - ‬2 min walk
  • ‪The Square - ‬2 min walk
  • ‪The Bird in Hand - ‬3 min walk
  • ‪Ye Olde Rose & Crown - ‬3 min walk

About this property

The Swan Hotel, Stafford, Staffordshire

Hotel in Stafford with a restaurant and a bar
The Swan Hotel, Stafford, Staffordshire offers 31 accommodations with complimentary bottled water and hair dryers. Beds feature premium bedding. Cable television is provided. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Make yourself at home in one of the 31 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and electric kettles.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include concierge services and a banquet hall.
Enjoy a satisfying meal at The Swan Brasserie serving guests of The Swan Hotel, Stafford, Staffordshire. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:30 AM to 9:30 AM for a fee.
Featured amenities include luggage storage, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
The Swan Brasserie - This brasserie specializes in British cuisine. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 9:30 AM for a fee: GBP 13 for adults and GBP 6.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Swan Brasserie

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily until 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 10.0 per night
Cribs (infant beds) are available for GBP 5 per night

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 13.00 for adults and GBP 6.50 for children
  • Crib (infant bed) fee: GBP 5 per night
  • Rollaway bed fee: GBP 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Property is also known as

Swan Hotel Stafford
Swan Stafford
The Swan Hotel
The Swan Hotel Stafford Staffordshire
The Swan Hotel, Stafford, Staffordshire Hotel
The Swan Hotel, Stafford, Staffordshire Stafford
The Swan Hotel, Stafford, Staffordshire Hotel Stafford

The Swan Hotel, Stafford, Staffordshire Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 629 out of 1004 reviews
Rating 8 - Good. 266 out of 1004 reviews
Rating 6 - Okay. 72 out of 1004 reviews
Rating 4 - Poor. 24 out of 1004 reviews
Rating 2 - Terrible. 13 out of 1004 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to find with good sized car park that’s barrier controlled for extra security. Evening food was DELICIOUS! Comfortable beds and a nice brekkie. Nice travelling stop.
Stayed 1 night in May 2025

2/10 Terrible

John

Business traveller
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Stopped in 303 avoid the room if it's warm no air con. Asked them to look at it didn't work. They said we will then sort you a fan. Didn't get a fan windows open noise was horrendous all night and even into early hours first night. Second night even worse I had to call the police to get the people in the street playing music until 1am. Paid for a premium room. Then in morning went to charge me again even though I had already paid. Then didn't bother to ask me about my stay. Also never bothered with breakfast as when I went to get my meal then first day forgot my order on the drinks then waited 40 mins for a starter which was beef in a jar with toast. Scotch egg was ok mind when it came.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were so helpful and so pleasant the food was really nice and the hotel was very clean and tidey
Stayed 2 nights in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Nice large rooms
Stayed 1 night in Apr 2025

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel. Good food. Friendly staff.

Great hotel in the very centre of the town with free parking. Staff were very welcoming. Beware of the wine costs. Make sure you ask for a token for the car park when leaving. Car park is not easy to find. Asked a traffic warden who said it was about 100 yards away but we had to go all the way around the one way system Paid £82 but given a receipt for £67
Stayed 1 night in Apr 2025

10/10 Excellent

paula

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely two day stay at the Swan. Food really good standard. Staff very friendly. Jason ensured all was ok. We brought our dog and he was very welcome. Would recommend
Stayed 2 nights in Apr 2025

10/10 Excellent

Ian

Travelled with group
Liked: Amenities
Gorgeous hotel very oldie world or on the outside but very modern interior side. Made to feel very welcome, staff all lovely and very helpful
Stayed 1 night in Apr 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay with excellent staff

Fabulous stay at the Swan Hotel. The staff are very friendly and extremely helpful. Nothing is too much trouble and the staff are happy to explain things to make sure your stay is a plesant one. A shout out to the young girl who was our breakfast waitress (I think she was called Amberle). She worked tirelessly hard, was very pleasant and even though she was busy she made time to have a chat and give tips about the area! She was always smiling and made sure you were happy! You are all a credit to the Swan Hotel! We ate at the Hotel all 3 nights as the food was excellent ! We will be back in the future!
Stayed 3 nights in Apr 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like The Swan, (am repeat visitor for accommodation). On this two night stay, (Apr16-17 2025) I struggled at night with loud snoring from the next room. It revealed hitherto unknown thinned of separating walls, combined with avoidable positioning of beds with the heads of the beds in each room evidently close and against the shared wall. Also I had no complimentary water which I seem to remember I have had in the past. Thank you, David Goble (Room 115)
Stayed 2 nights in Apr 2025

10/10 Excellent

steve

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Swan

Lovely stay.Room large and spotless. Good ambience in the hotel.Staff very efficient and helpful. Breakfast excellent, we also booked for evening meal whjch was very good.
Stayed 2 nights in Apr 2025

2/10 Terrible

Paul

Travelled with partner
Liked: Staff & service, property conditions & facilities
Watch out for hidden charges. My wife and myself do not even smoke but after leaving £120.00 was taken from my credit card because staff alleged that they could smell signs of smoking in our room. Which had nothing to do with us. We immediately contacted the hotel who admitted that the only evidence was the alleged smell and they did not know if any members of staff smoked. Have requested the return of the charge and they are refusing to refund. Avoid this hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very accomodating. Lovely atmosphere.
Stayed 1 night in Apr 2025

10/10 Excellent

Gavin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Really nice hotel, great location
Stayed 1 night in Apr 2025

10/10 Excellent

Glen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Nice clean rooms with comfortable beds and pillows. Great pub food as well
Stayed 1 night in Feb 2025

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is full of character, the room was spacious and the food was great. What made our stay even better were the staff who were friendly, professional and helpful. A special shout out to Kitty on reception for going the extra mile with checkins.
Stayed 1 night in Apr 2025

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel with great staff in town centre

The hotel is very nice. The rooms were well-equipped and clean. The bar and lounge areas, including outside courtyard, provided several options to socialise. We had one meal in the restaurant and it was very good. Breakfast was included with a range of choices - full English was great. Excellent value for money.
Stayed 2 nights in Apr 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Staff are friendly and helpful. The building has character. Room is clean. Walls are thin and I’ve been able to hear the man next door snoring, and now their dogs barking and whining. Apart from that all has been okay. Parking was easy to find using the postcode provided for it by the hotel.
Stayed 1 night in Mar 2025

6/10 Okay

Alan

Liked: Cleanliness
Stayed 1 night in Mar 2025

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the history,clean Hotel, staff friendly.Bedroom clean,comfortable beds.
Stayed 1 night in Mar 2025

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money,Lovley building, lovely staff and comfy room Breakfast very nice Would definitely recommend and if up this way again would book again
Stayed 1 night in Mar 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay here, staff were friendly and the facilities are great 👍 will be returning for sure
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As returning staffordians this was our first stay at the swan hotel. We had booked in for four nights for our wedding,we also booked our wedding breakfast for our guests at the hotel. We cannot fault the service we were given, the staff were incredible,tending to everyone's needs, the food was delicious and it was all set in a very relaxing atmosphere,we couldn't have wished for anything better, would highly recommend
Stayed 4 nights in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025