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Moor Hall Hotel, BW Premier Collection

4.0 star property

Photo gallery for Moor Hall Hotel, BW Premier Collection

Exterior
Restaurant
Terrace/patio
Couples treatment room(s), sauna, steam room, body treatments
Deluxe Room, 1 Double Bed, Non Smoking, Jetted Tub

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Spa
  • Room service

Explore the area

Map
Moor Hall Drive, Four Oaks, Sutton Coldfield, England, B75 6LN
  • Sutton Park
    ‪4 min drive‬
  • Belfry Golf Club
    ‪8 min drive‬
  • Villa Park
    ‪16 min drive‬
  • Birmingham (BHX)
    ‪17 min drive‬

Room options

View all photos for Superior Room, 2 Double Beds, Non Smoking

Superior Room, 2 Double Beds, Non Smoking

Superior Room, 2 Double Beds, Non Smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Room, 1 Double Bed, Non Smoking (Four Poster Bed)

Superior Room, 1 Double Bed, Non Smoking (Four Poster Bed)

Superior Room, 1 Double Bed, Non Smoking (Four Poster Bed)

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Non Smoking, View (Four Poster Bed)

Deluxe Room, 1 Double Bed, Non Smoking (Four Poster Bed)

Deluxe Room, 1 Double Bed, Non Smoking, View (Four Poster Bed)

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

Standard Room, 1 Double Bed, Non Smoking (Small Room)

Standard Room, 1 Double Bed, Non Smoking (Small Room)

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking, Garden View

In-room safe, desk, iron/ironing board, free WiFi

Superior Room, 1 Double Bed, Non Smoking, Garden View

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Non Smoking, Jetted Tub

Deluxe Room, 1 Double Bed, Non Smoking, Jetted Tub

Deluxe Room, 1 Double Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Accessible, Non Smoking (Converts to 2 Twin Beds)

Superior Room, 1 Double Bed, Accessible, Non Smoking (Converts to 2 Twin Beds)

Superior Room, 1 Double Bed, Accessible, Non Smoking (Converts to 2 Twin Beds)

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Double Bed, Non Smoking (Separate Lounge)

Suite, 1 Double Bed, Non Smoking (Separate Lounge)

Suite, 1 Double Bed, Non Smoking (Separate Lounge)

  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Single Bed, Non Smoking

Comfort Room, 1 Single Bed, Non Smoking

Comfort Room, 1 Single Bed, Non Smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 2 Single Beds, Non Smoking

Comfort Room, 2 Single Beds, Non Smoking

Comfort Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Single Beds, Non Smoking

Superior Room, 2 Single Beds, Non Smoking

Superior Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

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About the area

Sutton Coldfield

With a stay at Moor Hall Hotel, BW Premier Collection, you'll be centrally located in Sutton Coldfield, within a 10-minute drive of Sutton Park and Belfry Golf Club. .This golf hotel is 14.1 mi (22.7 km) from National Exhibition Centre and 7.8 mi (12.5 km) from Villa Park.

What's nearby

  • Sutton Park - 4 min drive - 2.3 km
  • Belfry Golf Club - 8 min drive - 9.4 km
  • Drayton Manor Theme Park - 14 min drive - 11.8 km
  • Villa Park - 16 min drive - 12.5 km
  • Bullring & Grand Central - 21 min drive - 16.7 km

Getting around

  • Sutton Coldfield Station - 5 min drive
  • Birmingham Airport (BHX) - 27 min drive

Restaurants

  • ‪Chase Farm Shop & Cafe - ‬5 min drive
  • ‪The Four Oaks - ‬6 min drive
  • ‪Plough & Harrow - ‬3 min drive
  • ‪Boot Inn - ‬4 min drive
  • ‪The Butlers Arms - ‬5 min drive

About this property

Moor Hall Hotel, BW Premier Collection

Hotel in Sutton Coldfield with 2 restaurants and a full-service spa
Moor Hall Hotel, BW Premier Collection offers 83 accommodations with DVD players and safes. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathrobes and hair dryers. This Sutton Coldfield hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 83 guestrooms featuring DVD players and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have hair dryers and bathrobes. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Moor Hall Hotel, BW Premier Collection has 2 restaurants on site.
24-hour room service is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 9:30 AM for a fee: GBP 14.95 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • DVD player
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Access to this property's leisure club (pool and fitness facility) is available by reservation only.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 14.95 per person
  • Pool fee: GBP 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Best Western Premier Moor Hall Hotel Sutton Coldfield
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Best Western Sutton Coldfield
Sutton Coldfield Best Western
Best Western Premier Moor Hall Hotel And Spa
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Moor Hall Hotel, BW Premier Collection Hotel Sutton Coldfield

Moor Hall Hotel, BW Premier Collection Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 222 out of 558 reviews
Rating 8 - Good. 194 out of 558 reviews
Rating 6 - Okay. 86 out of 558 reviews
Rating 4 - Poor. 35 out of 558 reviews
Rating 2 - Terrible. 21 out of 558 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Michelle

Beautiful hotel with lovely grounds and staff really helpful and friendly,
Stayed 1 night in Mar 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Simran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing x

Really lovely, jacuzzi and food were amazing!
Stayed 1 night in Feb 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
as i expected
Stayed 1 night in Feb 2025

10/10 Excellent

Noelle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. The majority of the areas are4modern and well maintained. I got a free upgrade to a junior suite which was very nice indeed. The bar and restaurant were both lovely. It is an expensive hotel but I feel worth it. Lovely breakfast. Staff very friendly. I would highly recommend this hotel
Stayed 1 night in Jan 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable. We attended an evening wedding reception. The whole experience was good.
Stayed 1 night in Jan 2025

4/10 Poor

lorenza

Travelled with partner
I was really disappointed with my stay. I was given the wrong room to what I had booked. I booked the king suite with jacuzzi and was given the duluxe double with jacuzzi. Reception made me out to be stupid saying they don’t do such a room. The double duluxe was so uncomfortable. Needs a new mattress desperately. There was a huge red stain on the floor. The room was freezing with a draft coming under the door, the signal on the tv did not work and the remote didn’t work to search on YouTube. I’m actually shocked at this property after wanting to stay for a long time. I’m so disappointed

10/10 Excellent

Robbie

Great hotel, great location
Stayed 1 night in Jan 2025

4/10 Poor

Gary

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Very Disappointing

My trip was very disappointing, On arrival it was hard to find a parking space. I chose this hotel as it was a spa hotel, upon arrival i was informed that the spa was out of service for the next 2 days which was disappointing. The shower head in my room was leaking as was the sink tap, I found a can of hair products on the chair in my room and the TV was on a table where you could only see half the screen from the bed. For a premier hotel that is charging premium rates I expect so much more.
Stayed 1 night in Jan 2025

8/10 Good

Sarah

Liked: Cleanliness, property conditions & facilities
I enjoyed my stay but got charged for breakfast Evan tho we didn’t go and receptionist said he would refund my whole 5o pounds
Stayed 1 night in Jan 2025

8/10 Good

Tiffany

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, reception were friendly and helpful on arrival and the room was spacious, comfortable and well appointed. The pool area was really nice, but too chilly to stay and lounge. Reception there was a little abrupt and overheard staff discussing "that Asian bloke who was here" which was distasteful. Refused a dining table at first on the Sun evening, went to reception and they were happy to book us on for 8pm? Meal was good but then had somebody else's coffees on our bill. Second night pre-booked, again great food, but incorrect drink served then server was snippy when I politely requested some lime or lemon in my G&T - not necessary behaviour really. Despite those small things and the GBNews set as the default TV Channel (??), we had a lovely relaxing stay and would recommend it to others.
Stayed 2 nights in Dec 2024

10/10 Excellent

Georgina

Travelled with partner
Friendly staff and lovely room. We had dinner in the bar - small plates - excellent.
Stayed 1 night in Dec 2024

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great traditional hotel with beautiful facilities
Stayed 2 nights in Nov 2024

8/10 Good

Akbar, Kensington High St

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall we enjoyed our stay But we found a be room was too small compared t what we were expecting. We had booked a higher grade room and did not think our room (Room 16) was the right one. Also the bathroom door lock squeaked a lot and disturbed my partner and the basin tap in the room was faulty and difficult to operate
Stayed 2 nights in Nov 2024

2/10 Terrible

Graham

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Nov 2024

6/10 Okay

Brian

Business traveller
Disliked: Room comfort
Very noisy in the corridors. Can everything and everyone from the room
Stayed 1 night in Nov 2024

8/10 Good

Rashpal

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Rosemary

Travelled with partner
Liked: Amenities
Loved the property and the area. Our room although clean was very small and looked over the dirty roof of an outbuilding. Staff were friendly, helpful and efficient. Some of the facilities were a bit dated and could do with a bit of upgrading. The bar was extremely small for such a large hotel and difficult to find a seat.
Stayed 1 night in Nov 2024

6/10 Okay

rupinder

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Kristina

Liked: Cleanliness, staff & service, room comfort

Overnight Stay

It was value for money. The hotel was a little tired but mostly clean and presentable. We very much appreciated a room upgrade but the chap that checked us in spoke in a robotic manner with little eye contact. The ladies at breakfast were friendly and helpful
Stayed 1 night in Oct 2024

10/10 Excellent

jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

jonathan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice property/Location

Despite having to wait for someone to show up at the reception desk for like 10 mins, quite understandable having realized this place was hoppin' with a wedding and some other function going on. Property was clean and had a comfortable stay, bar staff very friendly and served late. Breakfast was good, parking free albeit this night it was tough to find a spot
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Stayed 1 night in Sep 2024