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Room type Options Nightly price Book
Superior Luxury Family Room
46 square metres
1 King Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Other room types
Superior Suite
88 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Junior Suite
70 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Luxury Twin Room
36 square metres
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Luxury Room
46 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Luxury Pool Facing Room
51 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Luxury hotel with 3 restaurants and full-service spa

Popular property highlights

Free valet parking
Free WiFi
Business centre
Laundry facilities
Grocery/convenience store

Located in Moses Kotane, The Palace of the Lost City at Sun City Resort is a 3-minute drive from The Valley of Waves and 5 minutes from The Gary Player Golf Course. This luxury hotel is 1.1 mi (1.8 km) from Sun City Casino and 1.4 mi (2.2 km) from Waterworld.

Make yourself at home in one of the 335 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Encounter the local wildlife with a safari, then enjoy recreational amenities including a casino and a golf course. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). If you're ready for some gaming fun, you can hop on the complimentary casino shuttle.

Enjoy international cuisine at Crystal Court, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 3 coffee shops/cafes. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and meeting rooms. Free valet parking is available onsite.

Languages spoken

  • English

Show all languages

The Palace of the Lost City at Sun City Resort

Sun City Resort, Moses Kotane, North West 0316

Renovations & Closures

The following facilities are closed seasonally each year. They will be closed from May 15 to June 23:

  • Water park

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Total number of rooms - 335
  • Number of floors - 8
  • Number of buildings/towers - 1
  • Conference space
  • Laundry facilities
  • Arcade/game room
  • Garden
  • Nightclub
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Multilingual staff
  • Free newspapers in lobby
  • 24-hour front desk
  • Business centre
  • Porter
  • Dry cleaning/laundry service
  • Casino
  • Full-service spa
  • Internet access in public areas - high speed
  • Spa treatment room(s)
  • Meeting rooms
  • Steam room
  • Sauna
  • Wedding services
  • Designated smoking areas
  • Pool umbrellas
  • Billiards or pool table
  • Grocery/convenience store
  • Tours/ticket assistance
  • Free WiFi
  • Free area shuttle
  • Number of restaurants - 3
  • Golf course on site
  • Lazy river
  • Waterslide
  • Number of outdoor pools - 1
  • Free casino shuttle
  • Designated smoking areas (fines apply)
  • Conference centre
  • Outdoor tennis courts - 2
  • Snack bar/deli
  • Free self parking
  • Free valet parking
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Number of coffee shops/cafes - 3
  • Luggage storage
  • Free water park access
  • Pool sunloungers
  • Terrace
  • Babysitting or childcare (surcharge)
  • Children's club (surcharge)
  • Supervised childcare/activities (surcharge)
  • Number of slot machines - 700
  • Number of gaming tables - 51
  • Number of VIP gaming rooms – 2
  • Casino floor size square feet - 0
  • Casino floor size square metres – 0

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools - 1
  • Children's pool
  • Lazy river
  • Waterslide
  • Free WiFi
  • Outdoor tennis courts - 2
  • Free area shuttle
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Miniature golf on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Languages spoken

  • English
  • Afrikaans
  • Xhosa
  • Zulu

Parking

Free self parking , Free valet parking

Room Amenities

The Palace of the Lost City at Sun City Resort offers 335 air-conditioned accommodations with minibars and safes. Televisions come with cable channels. Bathrooms include separate bathtubs and showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Television
  • Wheelchair accessible
  • Cable/satellite TV service
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Ceiling fan
  • Room service (24 hours)
  • Desk
  • Turndown service
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Slippers
  • Separate bathtub and shower
  • Cable TV service
  • Free WiFi
  • Connecting/adjoining rooms available
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Restaurant dining guide
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar – Near toilet

Where to Eat

Crystal Court - This restaurant specializes in international cuisine and serves breakfast and dinner. Reservations are required.

The Grill Room - Overlooking the garden, this steakhouse specializes in international cuisine and serves dinner only. Reservations are required. Open daily.

Plume - This fine-dining restaurant specializes in French cuisine and serves dinner only. Reservations are required. Open select days.

Tusk Bar & Lounge - This piano bar specializes in African cuisine and serves light fare only. Open daily.

Bocado - This poolside restaurant specializes in Mediterranean cuisine and serves light fare only. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Nearby Things to do

  • Personal motorised watercraft on site
  • Ecotours on site
  • Miniature golf on site
  • Golfing on site
  • Hiking/biking trails on site
  • Motor boating on site
  • Mountain biking on site
  • Parasailing on site
  • Playground on site
  • Waterskiing on site
  • Segway rental/tour on site
  • Game viewing on site
  • Game drive on site
  • Safari on site
  • Ziplining on site
  • Archery on site

Spa Services

  • Body treatments
  • Facial treatments
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Massages
  • Deep tissue massage
  • Reflexology

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Minimum check-in age is: 16

Check-in time ends at midnight

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and Union Pay. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

No cots (infant beds) available

Children stay free

Service animals not allowed

Number of children who can stay for free – 2

UnionPay

Debit cards not accepted

Staffed front desk

Smoke detector

Security system

Children stay free - maximum age 12

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available through room service

No gap period between guests' stays

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property does not follow sanitisation practices of any association

Fees

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • LOST CITY PALACE
  • LOST PALACE
  • PALACE LOST
  • PALACE LOST CITY
  • PALACE LOST Hotel
  • PALACE LOST Hotel CITY
  • Palace Lost City Hotel Sun City
  • Palace Lost City Hotel
  • Palace Lost City Sun City
  • The Palace Of The Lost City Hotel Sun City
  • The Palace Of Lost City
  • Palace Lost City Sun City Resort
  • Palace Lost Resort
  • The Palace of the Lost City
  • The Palace of the Lost City at Sun City Resort Hotel
  • The Palace of the Lost City at Sun City Resort Moses Kotane

We should mention

Reservations are required for golf tee times and massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

National Rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

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