See all properties
Save

Mountain Heritage Hotel

4.5 star property

Photo gallery for Mountain Heritage Hotel

Stunning building with a red facade and tower, surrounded by lush gardens and trees.
Enjoy a romantic dinner for two with a scenic mountain view.
Stroll through the tranquil garden, surrounded by lush greenery and a soothing multi-tiered fountain.
Relax by the pool surrounded by lush greenery.
Enjoy a serene view of the surrounding residential area and distant mountains from this room's large window.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Gym
  • Pool
  • Housekeeping

Explore the area

Map
Apex & Lovel Streets, Katoomba, NSW, 2780
  • Three Sisters
    ‪3 min drive‬
  • Echo Point Lookout
    ‪3 min drive‬
  • Katoomba Scenic World
    ‪3 min drive‬

Room options

View all photos for Heritage Spa and Fireplace Room

1 bedroom, premium bedding, pillow-top beds, desk

Heritage Spa and Fireplace Room

9.8 out of 10
Exceptional
(15 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Heritage Suite

Heritage Suite

Heritage Suite

9.4 out of 10
Exceptional
(10 reviews)
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Mountain View Room

Mountain View Room | Terrace/patio

Mountain View Room

9.8 out of 10
Exceptional
(11 reviews)
  • 26 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Heritage Room

1 bedroom, premium bedding, pillow-top beds, desk

Heritage Room

9.2 out of 10
Wonderful
(23 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Stunning hotel with a central entrance, flanked by two balconies, set amidst a beautifully landscaped garden.

Falls Mountain Retreat

  • Parking included
  • Free WiFi
  • Air conditioning
  • Outdoor space
4.6 out of 5, Wonderful, (598)
The price is NZ$273
for 1 room
includes taxes & fees
27 Jul - 28 Jul
Falls Mountain Retreat

About the area

Katoomba

In the heart of Katoomba, Mountain Heritage Hotel is within a 5-minute drive of Blue Mountains Cultural Centre and Leura Mall. .This family-friendly hotel is 1.5 mi (2.5 km) from Leura Cascades and 1.7 mi (2.8 km) from Three Sisters.

What's nearby

  • Blue Mountains Cultural Centre - 7 min walk - 0.6 km
  • Leura Mall - 3 min drive - 2.0 km
  • Three Sisters - 3 min drive - 2.3 km
  • Echo Point Lookout - 3 min drive - 2.3 km
  • Katoomba Scenic World - 3 min drive - 2.7 km

Getting around

  • Katoomba Station - 8 min walk
  • Sydney Airport (SYD) - 86 min drive

Restaurants

  • ‪Old City Bank Brasserie - ‬7 min walk
  • ‪Sushi n Co. - ‬9 min walk
  • ‪Elephant Bean Cafe - ‬12 min walk
  • ‪Sanwiye - ‬7 min walk
  • ‪Mountain Culture Beer Co - ‬10 min walk

About this property

Mountain Heritage Hotel

Luxury hotel with a fitness center and a seasonal outdoor pool
Mountain Heritage Hotel offers 41 air-conditioned accommodations with espresso makers and complimentary bottled water. Pillowtop beds feature premium bedding. Refrigerators and coffee/tea makers are provided.

38-inch LCD televisions come with premium cable channels and first-run movies. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 41 air-conditioned rooms featuring refrigerators and espresso makers. Your pillowtop bed comes with premium bedding. 38-inch LCD televisions are provided, with cable programming available. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities including a fitness center and a seasonal outdoor pool. Additional amenities at this Edwardian hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy local and international cuisine at Jamison Views Restaurant, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, multilingual staff, and luggage storage. Planning an event in Katoomba? This hotel has 3854 square feet (358 square meters) of space consisting of a conference center and 5 meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Jamison Views Restaurant - Overlooking the garden, this restaurant specializes in local and international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Languages

English, Filipino, French, German, Italian, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: AUD 25 for adults and AUD 18 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Jamison Views Restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Books
  • Games
  • Gym
  • Library
  • Playground
  • Seasonal outdoor pool
  • Table tennis

Family friendly

  • Arcade/game room
  • Children's games
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre (3,854 square foot of space)

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Pool loungers
  • Terrace

Accessibility

  • No lift

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1908
  • Edwardian architecture
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 38-inch LCD TV with premium cable channels
  • First-run films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 100.0 per day
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 25 for adults and AUD 18 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 100.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 2780

We should mention

This property does not have elevators
The seasonal pool will be open from October to April
Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Mountain Heritage Hotel Retreat
Mountain Heritage Hotel Retreat Katoomba
Mountain Heritage Retreat
Mountain Heritage Retreat Katoomba
Mountain Heritage Hotel Katoomba
Mountain Heritage Katoomba
Mountain Heritage Hotel Spa Retreat
Hotel Mountain Heritage Blue Mountains Katoomba
Hotel Mountain Heritage Blue Mountains
Mountain Heritage Blue Mountains Katoomba
Mountain Heritage Blue Mountains
Mountain Heritage Hotel
Mountain Heritage Hotel Hotel
Mountain Heritage Hotel Katoomba
Mountain Heritage Hotel Hotel Katoomba
Hotel Mountain Heritage Blue Mountains

Mountain Heritage Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 504 out of 1001 reviews
Rating 8 - Good. 334 out of 1001 reviews
Rating 6 - Okay. 119 out of 1001 reviews
Rating 4 - Poor. 33 out of 1001 reviews
Rating 2 - Terrible. 11 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Elke

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful heritage property, loved our stay
Stayed 1 night in May 2025

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old world charm
Stayed 3 nights in Apr 2025

8/10 Good

Kellie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The building was beautiful and well maintained. Reception staff were amazing. Room was clean and comfortable. Restaurant was a bit disappointing. Very expensive and the older waiter was very rude and the food was either undercooked or overcooked. Would stay there again but would probably not eat at the restaurant again.
Stayed 1 night in Apr 2025

10/10 Excellent

Krishna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, helpful, courteous staff. Excellent dinner at the restaurant. Plenty of parking place and great view from the room. Will go back for sure.
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Stayed 1 night in Mar 2025

10/10 Excellent

Charlotte

Stayed 2 nights in Mar 2025

10/10 Excellent

John, Langley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful place to base your Blue Mountain excursions from. Excellent.
Stayed 1 night in Mar 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
The property in many aspects is looking tired; exterior paintwork. The carpets need a good shampoo; just to remove normal wear and tear traffic dirt. Cleaning was generally good but more attention is needed to cleaning into fittings e.g. toilet cystern buttons were clean but the surrounds had small amounts of dirt around them, which would have been easily removed with attention. Still enjoyed our stay there.
Stayed 2 nights in Mar 2025

10/10 Excellent

Nicole, Menzies Creek

Stayed 1 night in Mar 2025

8/10 Good

James

Liked: Cleanliness
Stayed 2 nights in Mar 2025

8/10 Good

Kang

Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant and the room have a good view. Property is within walkable distance to Katoomba.
Stayed 2 nights in Feb 2025

6/10 Okay

Annette

Travelled with partner
Liked: Cleanliness, staff & service
The bed was comfortable. Bathroom small but ok. Bedroom furniture is old and has had a few knocks and scrapes. The breakfast was included in our rate and ok but no fresh fruit so had to pay extra for that. Housekeeping on day one not great as no coffee pods for coffee machine, glasses not cleared and towels not changed. Second day was better. Food in restaurant in the evening was nice and service very good
Stayed 3 nights in Mar 2025

10/10 Excellent

Loyce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Francis

Stayed 1 night in Mar 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

. Been there before and will go again

A lovely old-world hotel with magnificent views from the lounge and restaurant. Rooms are elegant and spacious. The restaurant was top notch. Been there before and will go again.
Stayed 1 night in Feb 2025

10/10 Excellent

Randy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely stay and wonderful piano player at the bar
Stayed 3 nights in Feb 2025

8/10 Good

Leah

Liked: Staff & service, property conditions & facilities, room comfort
We did have an issue upon check in however this was rectified quickly and the young lady at reception was very help. Situated only a 5 minute easy walk to the centre of town made this accommodation very convenient.
Stayed 2 nights in Feb 2025

10/10 Excellent

Zhala, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jan 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My wife and I enjoyed our visit very much. The setting, service, dare I say ambience was a delight. Special mention must go to the maestro of the piano who entertained us both Friday and Saturday night. We have already recommended to close friends.
Stayed 2 nights in Jan 2025

10/10 Excellent

Daniel

Stayed 3 nights in Feb 2025

8/10 Good

Mel

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
It’s a step back in time with old fashioned charm and I feel like this hotel is overpriced for what you get, and the $8 room service fee is a bit much considering the price of the menu items. Its clean enough, great views.
Stayed 1 night in Feb 2025

10/10 Excellent

Kim

Stayed 1 night in Jan 2025

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It is an absolute cracking place to stay.
Stayed 1 night in Jan 2025

8/10 Good

Lynh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024