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Sydney Harbour Hotel

4.0 star property

Photo gallery for Sydney Harbour Hotel

Outdoor pool, pool loungers
Reception
In-room safe, desk, iron/ironing board, free WiFi
Breakfast, lunch, dinner served; local and international cuisine
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
55 George Street, The Rocks, NSW, 2000
  • Place, The Rocks Markets
    ‪1 min walk‬
  • Place, Overseas Passenger Terminal
    ‪3 min walk‬
  • Place, Circular Quay
    ‪7 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪14 min drive‬

Room options

View all photos for Queen

In-room safe, desk, iron/ironing board, free WiFi

Queen

8.2 out of 10
Very good
(107 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Accessible Queen Room

In-room safe, desk, iron/ironing board, free WiFi

Accessible Queen Room

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Room with Harbour View

Queen Room with Harbour View

Queen Room with Harbour View

7.2 out of 10
Good
(15 reviews)
  • Harbor view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Double Beds

In-room safe, desk, iron/ironing board, free WiFi

Two Double Beds

8.2 out of 10
Very good
(66 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior King

Superior King

Superior King

8.0 out of 10
Very good
(53 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Double Beds with Harbour Views

In-room safe, desk, iron/ironing board, free WiFi

Two Double Beds with Harbour Views

8.0 out of 10
Very good
(8 reviews)
  • Harbor view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior King with Harbour View

In-room safe, desk, iron/ironing board, free WiFi

Superior King with Harbour View

8.4 out of 10
Very good
(26 reviews)
  • Harbor view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King with Harbour View

In-room safe, desk, iron/ironing board, free WiFi

Deluxe King with Harbour View

8.4 out of 10
Very good
(9 reviews)
  • Harbor view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive King

Executive King

Executive King

8.0 out of 10
Very good
(14 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Ambassador Harbour View

Ambassador Harbour View

Ambassador Harbour View

9.2 out of 10
Wonderful
(5 reviews)
  • Harbor view
  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Front of property – evening/night
Harbour Rocks by Ode Hotels
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
4.4 out of 5, Excellent, 1,002 reviews
The price is NZ$568
includes taxes & fees
11 Mar - 12 Mar
Harbour Rocks by Ode Hotels

About the area

Sydney

With a stay at Sydney Harbour Hotel, you'll be centrally located in Sydney, steps from Overseas Passenger Terminal and 8 minutes by foot from Sydney Harbour Bridge. .This hotel is 0.5 mi (0.8 km) from Circular Quay and 1.2 mi (1.9 km) from Sydney Opera House.

What's nearby

  • The Rocks Markets - 1 min walk - 0.0 km
  • Overseas Passenger Terminal - 3 min walk - 0.2 km
  • Sydney Harbour Bridge - 7 min walk - 0.6 km
  • Circular Quay - 7 min walk - 0.8 km
  • Sydney Opera House - 13 min walk - 1.2 km

Getting around

  • Sydney Circular Quay Station - 7 min walk
  • Wynyard Station - 11 min walk
  • Sydney Airport (SYD) - 25 min drive

Restaurants

  • ‪The Squire's Landing - ‬3 min walk
  • ‪The Glenmore Hotel - ‬3 min walk
  • ‪Cruise Bar - ‬5 min walk
  • ‪Endeavour Tap Rooms - ‬2 min walk
  • ‪Quay - ‬4 min walk

About this property

Sydney Harbour Hotel

Sydney Harbour Hotel offers 176 accommodations with safes and coffee/tea makers. A pillow menu is available. LCD televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 176 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Don't miss out on recreational opportunities including an outdoor pool and a hot tub. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
You can enjoy a meal at Playfair Terrace serving the guests of Sydney Harbour Hotel, or stop in at the grocery/convenience store. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Limited parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Playfair Terrace - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
The Lobby Bar - This lobby lounge serves light fare only. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured valet parking on site (AUD 75 per night)
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 38 for adults and AUD 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Playfair Terrace
  • The Lobby Bar

Things to do

  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • In a nature reserve
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • Lift

More

  • 8 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.50 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 38 for adults and AUD 15 for children
  • Secured valet parking fee: AUD 75 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.50 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Old Sydney
Holiday Inn Old Sydney Hotel
Holiday Inn Old Sydney Hotel Rocks
Holiday Inn Old Sydney Rocks
Holiday Inn Rocks
Holiday Inn Rocks Old Sydney
Holiday Inn Rocks Sydney
Holiday Inn Sydney Rocks
Old Holiday Inn Sydney
Sydney Holiday Inn Rocks
Holiday Inn Old Sydney Rocks Hotel

Sydney Harbour Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 966 out of 2074 reviews
Rating 8 - Good. 676 out of 2074 reviews
Rating 6 - Okay. 289 out of 2074 reviews
Rating 4 - Poor. 100 out of 2074 reviews
Rating 2 - Terrible. 43 out of 2074 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

Scott

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Great location right in the Rocks and the staff are friendly but the hotel is dated. The room we had is tired and in need of a major upgrade. Toilet seat broken, bath enamel looks worn with silicone slapped around the edges encouraging mould. The air vent intake for the aircon system is clogged with dust bunnies and the furniture looks like it was picked up from the council throw out. Windows are filthy as well plus thread bare carpets. If you’re cool with that you can’t beat the location but for the price you’re paying they need to do better.
Stayed 1 night in Feb 2026

10/10 Excellent

Janet

Liked: Cleanliness, amenities, property conditions & facilities
The room had a bathtub!!! First one after travelling for a month. Great bed, quiet and dark.
Stayed 2 nights in Nov 2025

4/10 Poor

Ben

Disliked: Cleanliness
Got given a room which was already assigned to someone else initially. Then woken by two false fire alarms the same night. Generally dated interior and rooms have a strange smell. Only redeeming features are location and rooftop pool.
Stayed 2 nights in Nov 2025

4/10 Poor

Frances

Stayed 2 nights in Nov 2025

10/10 Excellent

Rosie

Stayed 4 nights in Nov 2025

8/10 Good

Keith

Liked: Cleanliness
Comfortable room with balcony. Staff very nice. Great location False fire alarm at midnight was not fun!! Twice in one night.
Stayed 2 nights in Nov 2025

2/10 Terrible

Alun

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Mid-stay, my room was reallocated to another guest. They walked into my room (with a key supplied by hotel) while changing and showering. The implications for such a poorly run hotel is significant. What if I had been a single woman, or some of my possessions were missing upon my return?? I complained to the hotel and got very little in the way of explanation or apology. They offered a free breakfast, but I don’t think that even goes part way to resolving my experience. I’m waiting for hotels.com to attempt to resolve before involving my credit card company. Dated hotel with poor facilities. The hotel is run by a skeleton crew with little understanding. During the 1am fire drill, there were no visible sign of staff. During the second alarm, guests were standing on balconies internally with no info or intention of evacuation. Good location and reasonably priced, but I’d look elsewhere for a stay in Sydney. The hygiene and housekeeping were also a disaster. I can’t upload pictures to this review. AVOID THIS HOTEL!!!
Bathroom filth
Stayed 2 nights in Nov 2025

4/10 Poor

Michael

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location but this hotel is very tired, bathroom was very basic like a 2 star hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, room comfort
Great location and tidy hotel. Rooftop pool and hot tub were great!
Stayed 6 nights in Nov 2025

8/10 Good

Kerri Anne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location is amazing. Rooms are always clean too but the lifts, small stairs and long walk to the rooms are inconvenient. The late check in also bit difficult.
Stayed 2 nights in Nov 2025

6/10 Okay

Collette

Travelled with group
Liked: Staff & service
Staff were very helpful and polite. Hotel is dated and rooms are average. We were allocated a room where the bathroom was is a very poor state with a small ceiling trap door that had brown substance leak which looked like it had been there sometime and bathroom in general was not good. However reception changed our room which was better. Location is excellent. Wouldn’t stay there again.
Stayed 1 night in Nov 2025

10/10 Excellent

Bobby, Aiken

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff were courteous and helped with storing our luggage until our room was available later in the day. Nostalgic hotel so don’t expect modern decor and fixtures. Best location for sightseeing and getting on/off cruise ship. Several great restaurants, bars, public transportation, and shopping in walking distance. Rooftop pool is fantastic. Highly recommend!
Stayed 3 nights in Nov 2025

10/10 Excellent

Haecy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We want to specifically commend Marcy, the Housekeeping Manager, for turning our first trip to Sydney into a memorable, comfortable experience. Her personal attention ensured my parents and I were exceptionally well-taken care of and felt right at home. She is a phenomenal asset whose commitment to guest comfort elevated our entire experience.
Stayed 3 nights in Nov 2025

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean
Stayed 2 nights in Nov 2025

8/10 Good

Vannessa

Liked: Amenities, property conditions & facilities
Staff lovely, shower was not as clean as it could be and water pressure very low. Overall though we loved this hotel, the location is fabulous and lots to do and see within walking distance.
Stayed 2 nights in Nov 2025

8/10 Good

Mark

Stayed 1 night in Nov 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

2/10 Terrible

Roberta

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The cleaner for our room left all our dirty towels in a pile on top of the dresser. She also left her dirty rubber gloves on top of our night table, close to my sleep mask and earplugs. It was disgusting. I brought everything down to the front desk and made a complaint, and ask the manager to respond, but I never heard from anyone.
Stayed 3 nights in Nov 2025

6/10 Okay

Bruce

Liked: Cleanliness, amenities
A wait for check in, but pleasant efficient staff. The room was ok, the bed was really comfortable.
Stayed 3 nights in Nov 2025

10/10 Excellent

Sophie

Stayed 2 nights in Nov 2025

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is perfect for exploring The Rocks' many activities. Reception was fantastic. Room service was quick and hot. The room itself is in desperate need of a good deep cleaning especially the bathroom ( black dirt (mold)& grime in the caulking around the tub and the sink,stained carpeting and waterdrip marks on the wall behind a picture. Overall would stay again if only for location 7out of 10
Stayed 12 nights in Nov 2025

10/10 Excellent

Pushkar Sebastian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and friendly staff, highly recommend the buffet breakfast
Stayed 3 nights in Nov 2025

8/10 Good

Maria

Stayed 4 nights in Nov 2025

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
What stood out for me was the kindness of the staff. Specificaly , Victoria. ( aka. "Queen" Victoria I named her!) She was so helpful as we checked in and since we arrived early and our room was not available assured us that they would take good care of our luggage while we toured Sydney that day. I was able to chat with her a few more times during our 3 night visit and she was always fun to talk to! The staff was also helpful in changing our room since we preferred not to stay in a room that had an adjoining room. And Duncan was able to help us figure out the airconditioning system. I also want to mention if you are coming in on a cruise this is the place to stay! We were able to walk to the hotel with our luggage! There is a small hill but we had to walk but not to bad for 2 people in their 70's! And the hotel is in an excellent location and you can walk everywhere!! ( Opera House, Botanical Gardens, the ferry, restaurants etc)
Stayed 3 nights in Nov 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 2 nights in Nov 2025