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SORANO Hotel

4.0 star property

Photo gallery for SORANO Hotel

Indoor pool, outdoor pool
Property video
Lobby lounge
Breakfast, lunch, dinner served; Japanese cuisine
Poolside bar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
W1 3-1 Midorimachi, Tachikawa, Tokyo, 190-0014
  • Place, Green Springs Shopping Mall
    ‪1 min walk‬
  • Place, Showa Memorial Park
    ‪2 min walk‬
  • Place, Shinnyo-en Head Temple
    ‪14 min walk‬
  • Airport, Tokyo (HND-Haneda)

Room options

View all photos for Room, 1 King Bed, Park View (Sky King)

Down duvets, in-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, Park View (Sky King)

9.0 out of 10
Wonderful
(4 reviews)
  • Park view
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, Park View

Down duvets, in-room safe, blackout curtains, iron/ironing board

Studio, Park View

8.0 out of 10
Very good
(2 reviews)
  • Park view
  • 63 sq m
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Suite (Spa Suite)

Down duvets, in-room safe, blackout curtains, iron/ironing board

Suite (Spa Suite)

  • Park view
  • 86 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite (Spa Suite - Dog Friendly)

Down duvets, in-room safe, blackout curtains, iron/ironing board

Suite (Spa Suite - Dog Friendly)

  • Park view
  • 86 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Non Smoking, Park View (Wa Modern, Check-In 1pm, Out 10am)

Down duvets, in-room safe, blackout curtains, iron/ironing board

Room, Non Smoking, Park View (Wa Modern, Check-In 1pm, Out 10am)

9.6 out of 10
Exceptional
(14 reviews)
  • Park view
  • 52 sq m
  • Sleeps 6
  • 2 Large Single Futons

View all photos for Premier Room, Park View

Down duvets, in-room safe, blackout curtains, iron/ironing board

Premier Room, Park View

9.6 out of 10
Exceptional
(11 reviews)
  • Park view
  • 52 sq m
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Suite, 1 King Bed, Non Smoking, Terrace (SORANO SUITE)

Suite, 1 King Bed, Non Smoking, Terrace (SORANO SUITE)

Suite, 1 King Bed, Non Smoking, Terrace (SORANO SUITE)

  • Park view
  • 93 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
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About the area

Tachikawa

When you stay at SORANO Hotel in Tachikawa, you'll be in a shopping district, just steps from Green Springs Shopping Mall and 3 minutes by foot from Showa Memorial Park. .This hotel is 4.6 mi (7.5 km) from Tama Zoo and 5.5 mi (8.9 km) from Belluna Dome.

What's nearby

  • Green Springs Shopping Mall - 1 min walk - 0.0 km
  • Showa Memorial Park - 2 min walk - 0.2 km
  • Tachikawa City Central Library - 3 min walk - 0.3 km
  • Cinemacity - 6 min walk - 0.4 km
  • Shinnyo-en Head Temple - 14 min walk - 1.2 km

Getting around

  • Tachikawa-Kita Station - 6 min walk
  • Tachikawa Station - 8 min walk
  • Haneda Airport (HND) - 93 min drive

Restaurants

  • ‪North Link Coffee & Tea - ‬6 min walk
  • ‪本棚珈琲 - ‬4 min walk
  • ‪CAFÉ de CRIÉ - ‬5 min walk
  • ‪東京ギョーザスタンド ウーロン - ‬4 min walk
  • ‪AFURI - ‬4 min walk

About this property

SORANO Hotel

SORANO Hotel offers 81 accommodations with safes and complimentary bottled water. Beds feature down comforters. Digital television is provided.

Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is offered on request and irons/ironing boards can be requested.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
Make yourself at home in one of the 81 guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and complimentary bottled water.
Treat yourself with massages and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, an indoor pool, and a steam room. This hotel also features complimentary wireless internet access, concierge services, and a communal living room.
For lunch or dinner, stop by DAICHINO RESTAURANT, a restaurant that specializes in Japanese cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
DAICHINO RESTAURANT - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
SORANO ROOFTOP BAR - Onsite bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 10:00 AM to 8:00 PM at scheduled times
  • Parking on site (JPY 2,200 per night)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,080 to 3,080 for adults and JPY 2,200 to 3,080 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • DAICHINO RESTAURANT
  • SORANO ROOFTOP BAR

Things to do

  • Art gallery
  • Gym
  • Indoor pool
  • Outdoor pool
  • Pilates classes
  • Steam room
  • Yoga classes

Family friendly

  • In-room cot
  • Indoor pool
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bathtub
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 11 floors
  • Built in 2020
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with digital channels
  • Streaming services

Food and drink

  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately JPY 3080 to 3080 for adults, and JPY 2200 to 3080 for children
  • Airport shuttle fee: JPY 2000 per person (one-way)
  • Airport shuttle fee per child: JPY 1000 (one-way), (from 6 to 11 years old)
  • Self parking fee: JPY 2200 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Pool fee: JPY 2200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ+ guests
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sorano Hotel Hotel
Sorano Hotel Tachikawa
Sorano Hotel Hotel Tachikawa

SORANO Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 521 out of 720 reviews
Rating 8 - Good. 144 out of 720 reviews
Rating 6 - Okay. 37 out of 720 reviews
Rating 4 - Poor. 11 out of 720 reviews
Rating 2 - Terrible. 7 out of 720 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Robert

Stayed 3 nights in Dec 2025

10/10 Excellent

Tomoko

Liked: Cleanliness, amenities, property conditions & facilities
Room spotless, big, beautifully decorated and very soothing decor that incorporates simplistic Japanese beauty. Staff exceptional.
Stayed 1 night in Dec 2025

10/10 Excellent

minoru

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ゆっくり滞在できました
Stayed 1 night in Dec 2025

10/10 Excellent

Huw

Stayed 1 night in Nov 2025

10/10 Excellent

Katty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The friendly staff at this hotel fully exhibits top notch Japanese customer service. Highly recommend this hotel for clean & large rooms, the coffee & tea bar, and breakfast package. Great location across the street from Showa Kinen park and area has a variety of restaurant choices.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kazushi

Stayed 1 night in Nov 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was wonderful. Note that the breakfast consists of 3 choices. Consider this before you choose a package that includes the breakfast in the room price for a multi-day stay.
Stayed 8 nights in Oct 2025

10/10 Excellent

Hiroko

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hospitality!
Stayed 2 nights in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice room
Stayed 2 nights in Nov 2025

8/10 Good

Hideo

Stayed 1 night in Oct 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, clean, modern, very spacious room. Professional staff. Lots of restaurants and shopping nearby. Our room has a great view to Fuji! Only a short walk to Tachikawa station. This is our 2nd time staying at the hotel. We enjoyed our stay so much and we will definitely stay at Sorano next time we visit Tokyo again!
Stayed 6 nights in Oct 2025

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are 100% on point here..: amazing service and facilities at this beautiful hotel… near by there are a range of dining options and a safe beautiful liner garden walk to the near by rail station.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was absolutely gorgeous. The hospitality was amazing. The only thing is that if you have tattoos, you’re not able to go into the pool unless you wear a cover up provided by the hotel, which is similar to a wet suit.
Stayed 1 night in Oct 2025

10/10 Excellent

SHOMA

Stayed 2 nights in Oct 2025

6/10 Okay

Rumiko

Disliked: Staff & service, amenities
Stayed 1 night in Oct 2025

10/10 Excellent

Kay

Travelled with family
Liked: Cleanliness
Best stay in Tokyo! Staff are super nice &friendly.
Stayed 1 night in Oct 2025

10/10 Excellent

Hwa Jin Song

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the beautifully appointed pet-friendly suite. It was perfect in every way - clean, well designed, well appointed, great views of the park. Perfect. The only surprise was the need to make an extra payment to use the pool, even if you are a guest of the hotel. Given how much we pay for the room, it seemed strange to have to pay to use the pool.
Stayed 1 night in Sep 2025

10/10 Excellent

Mutsuko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The space, back ground music and it’s volume, tranquil, and peaceful.
Stayed 1 night in Aug 2025

10/10 Excellent

Sylvia

Stayed 3 nights in Aug 2025

10/10 Excellent

Jongwook

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was spacious and perfect for a family trip. The location was also quite convenient — easy access to central Tokyo areas like Shinjuku and Tokyo Station. We loved that there were plenty of great restaurants and shopping centers nearby. The hotel facilities were clean and well-maintained, and the in-house restaurant served delicious meals. Overall, it felt like a relaxing resort stay, and we’d definitely love to come back again.
Stayed 3 nights in Jul 2025

8/10 Good

Yaeko

Travelled with family
Liked: Cleanliness, property conditions & facilities
I wish you had a coin laundry in the hotel.
Stayed 9 nights in Jun 2025

10/10 Excellent

Tomoyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Nozomi

Stayed 1 night in Jul 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Ayako

Liked: Cleanliness, amenities, property conditions & facilities
great location and food was excellent but was not very helpful when I wanted to bring friends to the restaurant up stairs. no place to wait up stairs and they would not notify us when a table would be available. did not feel welcomed. not sure i will go back. too rigid and not helpful.
Stayed 2 nights in Apr 2025