Holiday Inn Express & Suites Tacoma South - Lakewood by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites Tacoma South - Lakewood by IHG

Restaurant
Exterior
Exterior
Exterior
1 bedroom, desk, laptop workspace, blackout curtains

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Housekeeping

Explore the area

Map
11751 Pacific Hwy SW, Lakewood, WA, 98499
  • Pacific Lutheran University
    ‪6 min drive‬
  • Joint Base Lewis-McChord
    ‪8 min drive‬
  • Tacoma Dome
    ‪10 min drive‬
  • Seattle, WA (SEA-Seattle - Tacoma Intl.)
    ‪39 min drive‬

Room options

Suite, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communication, Mobility, Roll-In Shwr)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Jetted Tub

9.6 out of 10
Exceptional
(9 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (1 King, Sofa Bed)

9.6 out of 10
Exceptional
(13 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(55 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom (2 Queen, Sofa Bed)

8.6 out of 10
Excellent
(8 reviews)
  • 32 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 2
  • 1 Twin Bed

Similar properties

About the area

Lakewood

With a stay at Holiday Inn Express & Suites Tacoma South - Lakewood by IHG in Lakewood, you'll be within a 15-minute drive of Joint Base Lewis-McChord and Tacoma Dome. .This hotel is 9.9 mi (15.9 km) from Emerald Queen Casino and 11.7 mi (18.9 km) from Puyallup Fairgrounds.

What's nearby

  • Pacific Lutheran University - 6 min drive - 5.0 km
  • Tacoma Mall - 8 min drive - 9.6 km
  • Joint Base Lewis-McChord - 8 min drive - 9.8 km
  • Tacoma Dome - 10 min drive - 14.0 km
  • Emerald Queen Casino - 12 min drive - 16.0 km

Getting around

  • Lakewood Station - 7 min walk
  • Seattle-Tacoma International Airport (SEA) - 41 min drive

Restaurants

  • ‪Panda Express - ‬3 min drive
  • ‪Wendy's - ‬18 min walk
  • ‪Denny's - ‬3 min walk
  • ‪Panera Bread - ‬3 min drive
  • ‪Jersey Mike's Subs - ‬3 min drive

About this property

Holiday Inn Express & Suites Tacoma South - Lakewood by IHG

Hotel in Lakewood with free breakfast and a fitness center
Holiday Inn Express & Suites Tacoma South - Lakewood by IHG offers 121 air-conditioned accommodations with coffee/tea makers and hair dryers. 42-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 121 air-conditioned rooms featuring refrigerators and microwaves. 42-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreational opportunities offered, including an indoor pool, a hot tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
Grab a bite from the snack bar/deli serving guests of Holiday Inn Express & Suites Tacoma South - Lakewood by IHG. A complimentary buffet breakfast is included.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Planning an event in Lakewood? This hotel has 2088 square feet (194 square meters) of space consisting of conference space and 4 meeting rooms. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.

Languages

English, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 2,088 square feet of conference space
  • 24-hour business centre
  • 4 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per stay
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Tacoma Hotel Lakewood South
Holiday Inn Express Tacoma South Lakewood
Holiday Inn Express Tacoma South Lakewood Hotel
Inn Express Tacoma wood Hotel

Holiday Inn Express & Suites Tacoma South - Lakewood by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 568 out of 1006 reviews
Rating 8 - Good. 257 out of 1006 reviews
Rating 6 - Okay. 83 out of 1006 reviews
Rating 4 - Poor. 45 out of 1006 reviews
Rating 2 - Terrible. 53 out of 1006 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Luis

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Surroundings
Stayed 1 night in Apr 2025

8/10 Good

Basi

Liked: Cleanliness, staff & service, property conditions & facilities
Sweet
Stayed 1 night in Apr 2025

2/10 Terrible

Herschel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Marcela

Stayed 3 nights in Apr 2025

10/10 Excellent

Beatriz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous staff
Stayed 1 night in Apr 2025

10/10 Excellent

Beatriz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast! Courteous staff
Stayed 1 night in Apr 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thank you Holiday Inn

It was amazing and the other guest and staff were very patient with my F5 tornado of a family. I appreciate all of the amenities and overall environment.
Stayed 3 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice pool and sauna indoors clean comfortable place to stay
Stayed 1 night in Apr 2025

6/10 Okay

Heather

Stayed 2 nights in Apr 2025

8/10 Good

Erica

Stayed 5 nights in Apr 2025

10/10 Excellent

Jennifer Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and outgoing. The hotel was clean, well lit, and very welcoming. Will definately stay again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Brandon

Stayed 2 nights in Mar 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Lettie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Jaime

Stayed 1 night in Apr 2025

8/10 Good

Kevin, Pasco

Travelled with family
Liked: Cleanliness, staff & service, amenities
Decent Hotel. Fairly convenient location. Tacoma mall and lots of food options are just a few minutes away
Stayed 2 nights in Mar 2025

2/10 Terrible

Ashley

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon checking into my room I found that the jacuzzi tub I booked did not work. I only live 2 hours away and the entire reason I booked a hotel at all was to have a relaxing bubble bath after an extremely stressful day. I called the front desk and was told no one could come up to look at the room or troubleshoot the issue. I was told I could downgrade to another room or speak with a manager in the morning. I would not have booked a room at all without a jacuzzi suite so I said I would speak to the supervisor in the morning. I spent 30 minutes searching for a power box and trying to flip every switch in the place. Nothing turned on any of the lamps or the tub. I checked again this morning before leaving the room to ensure I wasn’t crazy. I came down to check out and spoke with the supervisory who was less than friendly when I brought up my concerns. She told me there was nothing she could do until a maintenance man went to confirm I wasn’t lying. I told her I was insulted and regardless, no one came to help troubleshoot and I was unable to do what I came to do. After 10 min the maintenance man returned and told her I was lying and just never turned on the light switch. My jaw was on the floor. I asked her if we could visit the room together and she told me no. She isn’t allowed to leave the front desk. Worst hotel experience I have ever had. Wish I could write more.
Stayed 1 night in Apr 2025

6/10 Okay

Maria Manuela

Stayed 1 night in Mar 2025

8/10 Good

damon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was friendly. rooms very big and clean.
Stayed 1 night in Mar 2025

6/10 Okay

Scott

Stayed 3 nights in Jan 2025

8/10 Good

Alicia

Stayed 2 nights in Mar 2025

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2025

4/10 Poor

Cynthia

Travelled with partner
Disliked: Staff & service
The room itself was fine. The problem was how difficult it was to get a hold of the front desk. I made a request to specifically put my ice packs in their freezer. When my husband picked it up from the staff, not only was it not frozen it was barely cold. We needed it to keep my breast milk cold for our drive home. It's disappointing that I couldn't even file a complaint as the front desk was gone for a long period of time. It's also frustrating how the staff did not abide to the request as now my breastmilk had to go waste as it's food for my baby.
Stayed 1 night in Mar 2025

4/10 Poor

David

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Didn’t get the room we reserved. Was told they were too full so instead of receiving another suite, we were placed in a standard room with none of the amenities we paid for. We were given the number to the general manager for help and of course it never connected with the manager.
Stayed 1 night in Mar 2025

10/10 Excellent

Chandra

Stayed 3 nights in Mar 2025