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Sleep Inn & Suites Cross Lanes - South Charleston

2.5 star property

Photo gallery for Sleep Inn & Suites Cross Lanes - South Charleston

Front of property – evening/night
Room, Non Smoking
Reception
Property amenity
Continental breakfast for a fee

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
15 Goff Crossing Drive, Cross Lanes, WV, 25313
  • Place, Mardi Gras Casino
    ‪2 min drive‬
  • Place, Shawnee Sports Complex
    ‪4 min drive‬
  • Place, Charleston Coliseum & Convention Center
    ‪13 min drive‬
  • Airport, Charleston, WV (CRW-Yeager)
    ‪18 min drive‬

Room options

View all photos for Room, Non Smoking

Room, Non Smoking

Room, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Sofa Beds OR 1 King Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Suite, Multiple Beds, Accessible, Non Smoking

Suite, Multiple Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(18 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About the area

Cross Lanes

A stay at Sleep Inn & Suites Cross Lanes - South Charleston places you in the heart of Cross Lanes, a 4-minute drive from Mardi Gras Casino and 5 minutes from Shawnee Sports Complex. .This hotel is 10.7 mi (17.2 km) from Southridge Center and 11.2 mi (18 km) from Charleston Coliseum & Convention Center.

What's nearby

  • Mardi Gras Casino - 2 min drive - 2.4 km
  • Shawnee Sports Complex - 4 min drive - 5.5 km
  • Charleston Coliseum & Convention Center - 13 min drive - 19.0 km
  • Southridge Center - 14 min drive - 17.4 km
  • Charleston Town Center - 14 min drive - 19.7 km

Getting around

  • Charleston Station - 14 min drive
  • Charleston, WV (CRW-Yeager) - 20 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Tudor's Biscuit World - ‬13 min drive
  • ‪Golden Corral - ‬11 min walk
  • ‪Cook Out - ‬17 min walk
  • ‪Buffalo Wild Wings - ‬3 min drive

About this property

Sleep Inn & Suites Cross Lanes - South Charleston

Hotel with free parking, near Mardi Gras Casino
Sleep Inn & Suites Cross Lanes - South Charleston offers 119 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Cross Lanes hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

Make yourself at home in one of the 119 air-conditioned rooms featuring refrigerators and microwaves. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include complimentary newspapers and coffee/tea makers, as well as phones with free local calls.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and a picnic area. If you're ready for some gaming fun, you can hop on the complimentary casino shuttle.
Continental breakfasts are available for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Cross Lanes? This hotel has 500 square feet (45 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Continental breakfasts are available for a surcharge.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free casino shuttle
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 500 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1999
  • No plastic drinking straws
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Property is also known as

Sleep Inn Cross Lanes
Sleep Inn Hotel Cross Lanes
Sleep Inn & Suites Cross Lanes - South Charleston Hotel
Sleep Inn & Suites Cross Lanes - South Charleston Cross Lanes

Sleep Inn & Suites Cross Lanes - South Charleston Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 762 out of 1002 reviews
Rating 8 - Good. 175 out of 1002 reviews
Rating 6 - Okay. 40 out of 1002 reviews
Rating 4 - Poor. 15 out of 1002 reviews
Rating 2 - Terrible. 10 out of 1002 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Bryan

Stayed 1 night in Jul 2025

2/10 Terrible

Yaffe

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad A/C, room not cleaned well, pool decent

The air conditioning was running all night but did not lower it below 75. Seems like the compressor was out - we had a hard time getting to sleep in the warm air. Seems like no maintenance happens on the air conditioning unit because the filters were extremely filthy with dust. The bathroom vent fan was also full of dust. Won't be staying at this place again. For the price probably could have gotten something closer to days inn, super 8 or even motel 6. There were no water fountains anywhere to fill up water, not even in the tiny fitness room. The pool was nice for little ones, but that's about it. Breakfast was understocked with fruit and yogurt.
Stayed 1 night in Jul 2025

10/10 Excellent

Ramona

Liked: Cleanliness, staff & service, property conditions & facilities
Nice night
Stayed 1 night in Jul 2025

6/10 Okay

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
About 10 minutes after getting in the indoor pool we were told to get out because of weather. Mind you in wasn't even raining. I called 2 other choice hotels in the area to inquire if theirs was closed and they said no. No popcorn or cookies as mentioned on their website. Smoke alarm went off twice after 9pm. Kids running up and down the halls and apparently some kind of birthday party in lobby. Other then that property is clean, and small pool was nice had we gotten to use it.
Stayed 1 night in Jul 2025

6/10 Okay

Christina

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The room was very small, but very clean. When we got there, the room had a very strong chemical smell. We left to go our our family funeral and when we returned the smell was faint, nothing like when we arrived. Throughout the night, the smell came and went. I'm not sure if it had to do with the AC unit or where it was coming from, but it was horrible when it was at it's stongest. Overall, the hotel and the people there were very, very nice and the breakfast was wonderful. Super fresh and lots of choices and it was very clean. The gentleman that was making the food did an amazing job, keeping everything filled and fresh.
Stayed 1 night in Jul 2025

4/10 Poor

Patrick

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Desk clerk was extremely rude to me. Balding fat guy with red hair.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything was great from the check in to the room. nicer area of charleston and very clean and quiet hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All expectations met or exceeded. Highly recommend. Thank you.
Stayed 1 night in Jul 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Ron

Stayed 1 night in Jul 2025

10/10 Excellent

John

Stayed 4 nights in Jun 2025

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best run Sleep Inn I have ever been to, the staff was great, and the place was very clean and new.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean hotel and friendly stall, safe area.
Stayed 1 night in Jun 2025

10/10 Excellent

Arisa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property was nothing short of amazing. Tesla was wonderful. Thank all of you.
Stayed 3 nights in May 2025

10/10 Excellent

Lawrence

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
C
Stayed 1 night in Jun 2025

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were exceedingly friendly and helpful. The breakfast was phenomenal. Room was quiet and very clean.
Stayed 1 night in Jun 2025

10/10 Excellent

Tiffany

Stayed 1 night in Jun 2025

10/10 Excellent

Todd

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy and quick check-in/check-out. Room was of good quality and beds were very comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

Ronald

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Ryan

Liked: Cleanliness, staff & service
Solid hotel for the price you pay
Stayed 1 night in Jun 2025

10/10 Excellent

Veronica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant experience as always!

Every time I have to visit my work's main office, I stay here. Very friendly staff. The breakfast in the morning is so good! The bed is very comfy! Everything is great while staying here! I really enjoy my stay and it's close by to so many things. If you must pick a place, I highly suggest them.
Stayed 1 night in Jun 2025

8/10 Good

Gail

Liked: Cleanliness, staff & service, room comfort
Staff very friendly and welcoming
Stayed 1 night in Jun 2025