Chancellor Hotel on Union Square

3.5 star property

Photo gallery for Chancellor Hotel on Union Square

Lobby sitting area
In-room safe, desk, blackout curtains, iron/ironing board
Bar (on property)
Property entrance
Meeting facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Business services
  • Bar
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
433 Powell St, San Francisco, CA, 94102
  • Place, Union Square
    ‪1 min walk‬
  • Place, Westin St Francis Hotel Glass Elevators
    ‪2 min walk‬
  • Place, Warfield Theatre
    ‪10 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪17 min drive‬

Room options

Standard Room, 1 Queen Bed (No Air Conditioning)

9.2 out of 10
Wonderful
(533 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Single Beds (No Air Conditioning)

8.8 out of 10
Excellent
(15 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

Room (No Air Conditioning)

9.0 out of 10
Wonderful
(131 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom (Romance, No Air Conditioning)

9.2 out of 10
Wonderful
(5 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom (Corporate)

9.6 out of 10
Exceptional
(7 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Double or Twin Room, 2 Double Beds (Hearing Impaired)

8.6 out of 10
Excellent
(17 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed (Hearing Impaired)

9.2 out of 10
Wonderful
(27 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Single Beds (Hearing Impaired, No Air Conditioning)

8.0 out of 10
Very good
(11 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

About the area

San Francisco

A stay at Chancellor Hotel on Union Square places you in the heart of San Francisco, steps from Union Square and a 3-minute drive from Lombard Street. .This hotel is 4.9 mi (7.8 km) from Golden Gate Bridge.

What's nearby

  • Union Square - 1 min walk - 0.1 km
  • 450 Sutter Building - 2 min walk - 0.2 km
  • Westin St Francis Hotel Glass Elevators - 2 min walk - 0.2 km
  • SF Masonic Auditorium - 5 min walk - 0.4 km
  • Warfield Theatre - 10 min walk - 0.9 km

Getting around

  • Powell St & Post St Stop - 1 min walk
  • San Francisco Station - 2 min drive
  • San Francisco Intl. Airport (SFO) - 19 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Golden Gate Tap Room - ‬1 min walk
  • ‪7-Eleven - ‬1 min walk
  • ‪Pacific Cocktail Haven - ‬2 min walk
  • ‪Westin St Francis - Imperial Room - ‬1 min walk

About this property

Chancellor Hotel on Union Square

Edwardian hotel with a 24-hour front desk and a bar
Chancellor Hotel on Union Square offers 137 accommodations with safes and hair dryers. A pillow menu is available. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This San Francisco hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Make yourself at home in one of the 137 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
Wrap up your day with a drink at the bar/lounge.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (USD 45 per day)

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Accessibility

  • Lift (76 centimetre wide door)

More

  • 1 building
  • 15 floors
  • Built in 1914
  • Edwardian architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Nearby parking fee: USD 45.00 per day(656 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Air conditioning is not provided
Safety features at this property include a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Chancellor Hotel
Chancellor Hotel Union Square
Chancellor Union Square
Hotel Chancellor
Hotel Chancellor Union Square
Union Square Chancellor Hotel
Chancellor Hotel San Francisco
Chancellor Hotel San Francisco
Chancellor Hotel on Union Square Hotel
Chancellor Hotel on Union Square San Francisco
Chancellor Hotel on Union Square Hotel San Francisco

Chancellor Hotel on Union Square Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2184 out of 3092 reviews
Rating 8 - Good. 691 out of 3092 reviews
Rating 6 - Okay. 151 out of 3092 reviews
Rating 4 - Poor. 35 out of 3092 reviews
Rating 2 - Terrible. 31 out of 3092 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and the location is central to so many attractions.
Stayed 1 night in Sep 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay. Walk to many restraunts and bars. Hotel is historic so small rooms also no air conditioning. But it was not a problem. Charming hotel. Highly recomended.
Stayed 2 nights in Sep 2025

10/10 Excellent

Eric

Stayed 1 night in Sep 2025

10/10 Excellent

Zsofia, San Francisco

Stayed 2 nights in Sep 2025

10/10 Excellent

Tatiana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Without hesitation the front desk let us check in early. The hotel were great and very welcoming during our entire stay. Right down the street from union square it was close to everything and super convenient. Definitely staying here on our next trip!
Stayed 3 nights in Sep 2025

10/10 Excellent

Jambay

Stayed 1 night in Jul 2025

6/10 Okay

Solenne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Annabelle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Theres water spa snacks coffee available all the time. Room is clean and pillows bed are comfortable. Theres YouTube available. Toiletries deep soaking tub and strong water. Overall excellent. No AC but the fan is good already
Stayed 1 night in Sep 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great room at a very reasonable price
Stayed 2 nights in Sep 2025

10/10 Excellent

Raelynn

Stayed 1 night in Sep 2025

2/10 Terrible

Vic Tenazas

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Checked in: Sept. 18, 2025. Checked out: Sept. 21, 2025. Strike 1: bad start at check-in. I emailed numerous times prior to arriving to request an early check in because our flight arrived 10 am. Emphasis on REQUEST because I know being in the travel industry myslef, it is not always available. I even offered to pay. No. Isis, the front desk agent at the time of my check in said room will be available at 4 p.m. Okay, strike one. Strike 2: curtains in room 1504 have holes. And the bathtub handle bar came loose. No body lotion. Had to run to Walgreens next door to get supplies. Strike 3: We requested late check out. We were given till 1:30 p.m. to check out. We did a tour in the morning, hand lunch in Chinatown, and came back to the hotel at 1 p.m. Well, guess what? When we got back to 15th floor, elevator door open, housekeeping lady was sitting outside the elevator door and said, "I've been waiting for you. Where did you go? I need to go home" I replied we were given until 1:30 pm to check out. She replied, I will wait for you. My partner and I were both stunned by her comment, so we had to hurry packing up and left the room in less than 20 minutes, leaving no tip for her. If I knew then what I know now, we would not have stayed in this hotel. Redeeming factor: bottle of "champagne" upon arrival to celebrate our anniversary. And yes, can't beat the location.
Stayed 3 nights in Sep 2025

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Parth

Travelled with family
Liked: Cleanliness, staff & service
The location of the property and staff service are extremely good. However, the rooms are really small and the hotel doesn't offer much in the room.
Stayed 4 nights in Sep 2025

10/10 Excellent

Ming

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a one night stay at the Chancellor hotel. The staff were friendly and efficient. The room was clean and tidy. There is no AC in the room but it didn’t bother us in late September. We came here mainly for a concert at the Masonic and it is close to the hotel. The area around the hotel seems safe. We walked around to the Chinatown, little Italy and pier 39-all walkable. Definitely recommend this hotel!
Stayed 1 night in Sep 2025

8/10 Good

Suhail

Stayed 2 nights in Sep 2025

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

4/10 Poor

Charles

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Hotel ok, conveniently located. Lack of facilities that were advertised on Expedia website. Expedia advertised it with a restaurant, didn’t have one. Bar closed 2 of 3 days we were there. Coffee in foyer not available all mornings with decaf only available 1 of 3 days.
Stayed 4 nights in Sep 2025

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities
Had an overall great experience at the Chancellor. Customer service is fantastic and the area of the hotel is super central. Rooms were very clean and we liked the pillow menu as well.
Stayed 2 nights in Sep 2025

8/10 Good

jerome

Stayed 1 night in Sep 2025

10/10 Excellent

Aigerim

Stayed 1 night in Jul 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

All staff that we encountered were very friendly and helpful. Our room was ready early so we were able to check in earlier than planned which was a great bonus. It’s a great hotel with a lot of character and the location was perfect for walking to our many adventures. We would 100% stay here again and recommend it to others!
Stayed 3 nights in Sep 2025

10/10 Excellent

GUILLAUME

Stayed 3 nights in Sep 2025

10/10 Excellent

Jehan-Francois, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A reasonably-priced classy hotel at an unbeatable location.
Stayed 5 nights in Aug 2025

8/10 Good

German

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Rebeca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Friendly staff!
Stayed 1 night in Sep 2025