4/10 Poor
CARLOS
Travelled with family, Travelled with family and small children
5 Aug 2025
Disliked: Cleanliness, amenities, property conditions & facilities
I was very dissatisfied with this hotel, i will not be coming back at all. The only good thing about this place was the pool and that was just okay not completely clean. The room we received was right next to the bar area and it was extremely noisy couldnt sleep at all through out the night because of the karaoke show they had that lasted way too long ! The reception area should warn that those rooms will be super noisy due to being next to the bar area, very upsetting couldnt enjoy the this stay. And they cpuldnt even switch our room ,the front desk was not helpful at all. The food and drinks were not good at all either so dont waste your money. The room had no AC and it was very stuffy and they provided a fan to connect BUT that room had NO available outlets only outlet was for the tv , how does that make sense!!! And the restroom had no towels ,we had to call for them to provide towels for the hands and to shower- this should be automatically ready in the room and the beds were soo hard and stiff after one night, we woke up with backaches. We reserved for 2 nights but we ended up leaving on the second night, didnt want to sleep there thats how unhappy we were with this place.
CARLOS
Stayed 2 nights in Aug 2025