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The Rose and Crown Hotel – Tonbridge

3.0 star property

Photo gallery for The Rose and Crown Hotel – Tonbridge

Garden
Breakfast served
Lobby
Single Room, Ensuite, City View | Lobby
Superior Double Room, Ensuite, City View (Victoria Room 4 Poster)

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Explore the area

View map
125 High Street, Rose & Crown Hotel/125, Tonbridge, England, TN9 1DD
  • Place, Tonbridge Castle
    ‪1 min walk‬
  • Place, River Walk
    ‪3 min walk‬
  • Place, High Weald
    ‪4 min drive‬
  • Airport, London (LGW-Gatwick)
    ‪45 min drive‬

Room options

View all photos for Deluxe Double Room, Ensuite ( Sofa bed in the room)

Deluxe Double Room, Ensuite ( Sofa bed in the room)

Deluxe Double Room, Ensuite ( Sofa bed in the room)

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Triple Room, Ensuite, City View (3 singles or 1Dbl + 1Sgl)

Desk, blackout curtains, iron/ironing board, free WiFi

Deluxe Triple Room, Ensuite, City View (3 singles or 1Dbl + 1Sgl)

8.0 out of 10
Very good
(1 review)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds OR 1 Single Bed and 1 Double Bed

View all photos for Single Room, Ensuite, City View

Single Room, Ensuite, City View

Single Room, Ensuite, City View

7.8 out of 10
Good
(7 reviews)
  • City view
  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Twin Room, Ensuite, Garden View

Classic Twin Room, Ensuite, Garden View

Classic Twin Room, Ensuite, Garden View

8.0 out of 10
Very good
(3 reviews)
  • Garden view
  • 199 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, Ensuite, City View (Victoria Room 4 Poster)

Superior Double Room, Ensuite, City View (Victoria Room 4 Poster)

Superior Double Room, Ensuite, City View (Victoria Room 4 Poster)

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Ensuite, City View

Standard Double Room, Ensuite, City View

Standard Double Room, Ensuite, City View

  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Tonbridge

A stay at The Rose and Crown Hotel – Tonbridge places you in the heart of Tonbridge, steps from Tonbridge Castle and 10 minutes by foot from Wear 'm Out Play Centre. .This hotel is 1.3 mi (2.2 km) from Haysden Country Park and 2.7 mi (4.3 km) from All Saints' Tudeley.

What's nearby

  • Tonbridge Castle - 1 min walk - 0.2 km
  • Tudor Trail - 1 min walk - 0.2 km
  • River Walk - 3 min walk - 0.3 km
  • Wear 'm Out Play Centre - 9 min walk - 0.8 km
  • High Weald - 4 min drive - 3.0 km

Getting around

  • Tonbridge Station - 10 min walk
  • Gatwick Airport (LGW) - 56 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪The Humphrey Bean - ‬3 min walk
  • ‪Nelson Arms - ‬14 min walk
  • ‪Fuggles Beer Cafe - ‬2 min walk
  • ‪Finch House - ‬6 min walk

About this property

The Rose and Crown Hotel – Tonbridge

The Rose and Crown Hotel – Tonbridge offers 55 accommodations with hair dryers and complimentary toiletries. 32-inch flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers with deep soaking bathtubs.

This Tonbridge hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Stay in one of 55 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include desks and electric kettles, as well as phones with free local calls.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include a reception hall and bike parking.
Enjoy a meal at The Oak Bar Restaurant or snacks in the hotel's coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.
A complimentary manager's reception is offered each day.
The Oak Bar Restaurant - This restaurant serves breakfast only.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 14.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • The Oak Bar Restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • No lift
  • Well-lit path to entrance

More

  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Eco-friendly cleaning products used
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 14.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Long-term renters welcome
This property uses a grey water recycling system and eco-friendly cleaning products

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Rose Crown Hotel Tonbridge
Best Western Rose Crown Hotel
Best Western Rose Crown Tonbridge
Best Western Rose Crown
Best Western Rose Crown Hotel
The Rose And Crown – Tonbridge
The Rose and Crown Hotel – Tonbridge Hotel
The Rose and Crown Hotel – Tonbridge Tonbridge
The Rose and Crown Hotel – Tonbridge Hotel Tonbridge
The Rose Crown Hotel Sure Hotel Collection by Best Western

The Rose and Crown Hotel – Tonbridge Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 141 out of 588 reviews
Rating 8 - Good. 193 out of 588 reviews
Rating 6 - Okay. 133 out of 588 reviews
Rating 4 - Poor. 66 out of 588 reviews
Rating 2 - Terrible. 55 out of 588 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Ivan

Stayed 1 night in Dec 2025

4/10 Poor

Dawn

Liked: Cleanliness, staff & service
Broken bed base stuffed with pillows very uncomfortable…. Couldn’t sleep.. I was in a hole all night… Broken shower handle and found it hard to wash. Through medical reasons I cannot take a bath only shower. So again not deluxe as the room name stated Toilet roll holder needs fixing.. breakfast was ok Shame because the building is amazing with all the history . We will come back but would choose another spec room . Went to bar in the evening No coke,tonic or lemonade for mixers ??? We love Tonbridge ad look to visit often as we have family here hope next time changes have been made as it would be a shame to see a beautiful place go completely happy Christmas to all your staff .
Stayed 1 night in Dec 2025

6/10 Okay

Callum

Stayed 2 nights in Dec 2025

8/10 Good

bert

Travelled with family
Been staying in this hotel many times over the years and it is sadly going down hill. Whilst the main hotel is older and quirky the annex part in the car park really needs an overhaul. Lots of little things like blown bulbs, bathroom heating not working, missing sink plugs, no plastic tumblers in the rooms anymore, badly stocked bar..I could go on. The whole place is just looking very tired and all the little comforts in the rooms are no longer provided.
Stayed 2 nights in Dec 2025

2/10 Terrible

Dawn

Stayed 3 nights in Dec 2025

8/10 Good

Scott

Business traveller
Liked: Staff & service
Bedding & towels clean, room needs updating but sufficient for price. Friendly staff. Good location
Stayed 1 night in Dec 2025

10/10 Excellent

Katharine

Stayed 1 night in Dec 2025

10/10 Excellent

Philip

Liked: Cleanliness, amenities, property conditions & facilities
Big room, comfy bed, breakfast included was great.
Stayed 1 night in Nov 2025

4/10 Poor

S

The staff were helpful but the room and amenities were dire. To enter the room, which was in the annexe, you had to walk through hundreds of cigarette ends and a bin which had not been emptied for ages, based on mess around it. To say the room was tired is an understatement. The carpet was threadbare and torn, the net curtains ripped and the bed ……. How do I describe that? Uncomfortable is being kind. I have never been on anything like it. Worn out, lumpy and the edges unyielding. Two single mattresses pushed together with a hard ridge at the join. No mattress cover either. On top of that the room is infested with clothes moths. The bathroom tiles had filthy grout and the shower head should be thrown out. Water taps needed persuading ……. How this hotel has a three star rating is beyond me. I am sorry but the staff are the only thing preventing one star.
Stayed 2 nights in Dec 2025

8/10 Good

Shawn

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2025

2/10 Terrible

Tracey

Disliked: Cleanliness, property conditions & facilities, room comfort
The cleanliness and condition of my room were unacceptable. There were cobwebs in the bedroom, and the wallpaper was ripped in several areas. The bathroom was also in very poor condition, not clean with lots of visible mould, a dirty shower curtain, and multiple black stains across different areas of the ceiling. In addition, the carpet outside the bathroom was damp throughout my stay, and the room had not been properly cleaned, with sticky stains left on the furniture. The bar service was also far below standard. The drink selection was extremely limited, with basic options such as lemonade and orange juice unavailable. I also found that the photos on your website are misleading and do not reflect the current state of the rooms, particularly the bathrooms, which are in significantly worse condition than depicted. These should be updated to accurately show the actual quality.
Stayed 1 night in Nov 2025

4/10 Poor

Jane

Disliked: Amenities
Room very dated and not a good standard . No soap provided until requested , and security into annex meant anyone could enter. Door to room also poor and did not lock easily.
Stayed 1 night in Nov 2025

6/10 Okay

Graham

Stayed 1 night in Nov 2025

4/10 Poor

Edith

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Room and environment were very unclean
Stayed 1 night in Nov 2025

10/10 Excellent

Imants

Stayed 1 night in Nov 2025

2/10 Terrible

Sophie

Disliked: Cleanliness, staff & service, amenities
My stay at the hotel above the Rose and Crown was genuinely awful from start to finish. When I checked in, the room wasn’t just dirty, it was unhygienic to a shocking level. There were used condoms in the toilet, human faeces left in the toilet, and old pizza boxes scattered around. I asked to be moved, hoping it was a one-off, but the second room wasn’t any better. Again, there was human faeces in the toilet, showing the rooms hadn’t been cleaned at all. To make things worse, when I ordered a drink downstairs, the pint I was served had visible floaters in it. When I asked for a refund, I was told they were unable to provide one, despite the drink clearly being undrinkable. The entire place felt like a genuine health hazard. Because of the appalling conditions, we checked out just a few hours later. The whole experience was completely unacceptable and extremely unpleasant. I have photos but they aren’t “family friendly” to share on this platform AVOID!!!
Stayed 1 night in Nov 2025

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel lovely room staff so helpful 5 star
Stayed 1 night in Nov 2025

2/10 Terrible

JTB

Liked: Cleanliness
Disliked: Staff & service, amenities
The Rose & Crown was THE place to stay in Tonbridge 40 years ago. Now, it is neglected, there is no restaurant, the bar which used to be packed was empty. What a shame. In the room, the curtain was hanging off the rail, there were no tooth mugs and the door closer flapped in the breeze. I had my wedding reception there in 1982. Then, it was good.
Stayed 1 night in Nov 2025

6/10 Okay

Susan

Travelled with family
Disliked: Amenities
Cleanliness...there were cobwebs on the ceiling right above my bed, grime around taps in bathroom, no toilet paper, or bin liner in bathroom. We would have had a nice view from our window if the grass had been cut...it was so overgrown & uncut that it actually really let the place down 👎👎👎 windows could have been doing with a clean 👎 Im disabled & on the first night l had nowhere to park as a works van was parked in the disabled bay, my 2 sisters & niece had to get out of my car & guide me into a very tight space (the only space left in the car park). I did get toilet paper once l asked at reception 👍 Our beds were very comfortable, we where in the ground floor rooms through the car park. It was quite...a consideration to maybe take on board is at night when going into the room, is very dark as the lighting was past our room so trying to find the lock on the door was difficult. We did enjoy our stay & would stay again.
Stayed 1 night in Nov 2025

6/10 Okay

SLAVKO

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
A set of wall lights didn't work, then the toilet mechanism broke.
Stayed 1 night in Oct 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The receptionist was friendly, professional and extremely welcoming. The room was big, and pleasant. Comfortable.
Stayed 1 night in Oct 2025

10/10 Excellent

Scott

Stayed 1 night in Oct 2025

6/10 Okay

lorna

Liked: Room comfort
Disliked: Cleanliness
Very central to the high street shops and the castle. Suggest they put toilet brush in bathrooms as toilet was not clean and there was nothing for one to clean it ones self.
Stayed 1 night in Oct 2025

2/10 Terrible

Mrs Janice

Travelled with partner
Disliked: Cleanliness
The hotel was very short staffed although the staff were very pleasant and helpful. Our room had not been cleaned and we had to complain about this and long wait and lack of service at breakfast. I have sent 5 emails of complaint but not had the courtesy of a response to any of them. It’s a shame as we were regular guests at this hotel.
Stayed 2 nights in Aug 2025

8/10 Good

Jenifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other guests were noisy in the hallway and the room beside us.
Stayed 2 nights in Oct 2025