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Potters Toowoomba Hotel

4.0 star property

Photo gallery for Potters Toowoomba Hotel

Breakfast and dinner served
View from property
Interior
Two Bedroom Apartment | Private kitchen
Breakfast and dinner served

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Housekeeping
  • Laundry

Explore the area

View map
Margaret St., 258, Toowoomba, QLD, 4350
  • Place, Grand Central Shopping Centre
    ‪1 min walk‬
  • Place, Empire Theatre
    ‪10 min walk‬
  • Place, Queens Park
    ‪12 min walk‬
  • Airport, Toowoomba, QLD (WTB-Wellcamp)
    ‪23 min drive‬

Room options

View all photos for Deluxe Twin Room

In-room safe, blackout curtains, soundproofing, iron/ironing board

Deluxe Twin Room

9.4 out of 10
Exceptional
(10 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

In-room safe, blackout curtains, soundproofing, iron/ironing board

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(44 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive King Room

In-room safe, blackout curtains, soundproofing, iron/ironing board

Executive King Room

9.6 out of 10
Exceptional
(14 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Connecting King Room

Connecting King Room

Connecting King Room

  • 56 sq m
  • Sleeps 4
  • 2 King Beds OR 4 Large Twin Beds

View all photos for Accessible King Room

Accessible King Room

Accessible King Room

9.0 out of 10
Wonderful
(2 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Two Bedroom Apartment

Two Bedroom Apartment | Living area

Two Bedroom Apartment

9.6 out of 10
Exceptional
(5 reviews)
  • 61 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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About the area

Toowoomba

Located in Toowoomba, Potters Toowoomba Hotel is just steps from Grand Central Shopping Centre and 4 minutes by foot from Laurel Bank Park. .This hotel is 0.7 mi (1.1 km) from Empire Theatre and 0.7 mi (1.2 km) from Queens Park.

What's nearby

  • Grand Central Shopping Centre - 1 min walk - 0.1 km
  • Laurel Bank Park - 5 min walk - 0.5 km
  • Empire Theatre - 10 min walk - 0.9 km
  • Queens Park - 12 min walk - 1.1 km
  • Toowoomba Base Hospital - 15 min walk - 1.3 km

Getting around

  • Toowoomba Station - 9 min walk
  • Toowoomba, QLD (TWB) - 8 min drive

Restaurants

  • ‪Kuro Beko - ‬8 min walk
  • ‪Piccolo Papa - ‬9 min walk
  • ‪Boost Juice - ‬4 min walk
  • ‪National Hotel - ‬8 min walk
  • ‪McDonald's - ‬4 min walk

About this property

Potters Toowoomba Hotel

Hotel with free parking, steps from Grand Central Shopping Centre
Potters Toowoomba Hotel offers 54 accommodations with safes and complimentary newspapers. Refrigerators and coffee/tea makers are provided. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 50-inch Smart televisions come with digital channels. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Make yourself at home in one of the 54 guestrooms featuring refrigerators and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include safes and complimentary newspapers, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.
Grab a bite to eat at Potters Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 9:00 AM for a fee.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Toowoomba? This hotel has facilities measuring 10 square feet (1 square meters), including conference space. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge between 6:30 AM and 9:00 AM on weekdays.
Potters Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekday cooked-to-order breakfast available 6:30 AM to 9:00 AM for a fee: AUD 15 to 25 for adults and AUD 15 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Potters Restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 10 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 7:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday and Sunday:
  • Dining venue(s)
The following facilities are closed on Saturday and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 35.0 per stay
Cribs (infant beds) are available for AUD 20.0 per stay

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 15 to 25 for adults, and AUD 15 to 25 for children
  • A late check-out fee will be charged
  • Crib (infant bed) fee: AUD 20.0 per stay
  • Rollaway bed fee: AUD 35.0 per stay
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Potters Boutique Hotel
Potters Toowoomba Boutique
Potters Boutique
Potters Toowoomba Hotel Hotel
Potters Toowoomba Boutique Hotel
Potters Toowoomba Hotel Toowoomba
Potters Toowoomba Hotel Hotel Toowoomba

Reviews

Potters Toowoomba Hotel Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 618 out of 861 reviews
Rating 8 - Good. 203 out of 861 reviews
Rating 6 - Okay. 28 out of 861 reviews
Rating 4 - Poor. 10 out of 861 reviews
Rating 2 - Terrible. 2 out of 861 reviews

Reviews

10/10 Excellent

Cameron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was convenient to town and was overall a nice place to stay
Stayed 1 night in Sep 2025

8/10 Good

Gary

Stayed 1 night in Aug 2025

10/10 Excellent

Selecia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well presented rooms. Great location. Very friendly staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Justin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Toni

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, modern and quiet stay :)
Stayed 2 nights in Sep 2025

6/10 Okay

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant was not open on a Saturday we had planed to have dinner there we where told on check in that it was closed and we should have received e-mail telling us this
Stayed 1 night in Aug 2025

8/10 Good

Gwyneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

catchup

Great onsite restaurant and Bar ...easy walk to Grand Central shopping Centre...Smart TV lots of parking bays.
Stayed 2 nights in Sep 2025

6/10 Okay

Belinda, Castlecrag

Travelled with partner
Liked: Cleanliness, staff & service, amenities
There was no body lotion in the container. Unfortunately no restaurant service on Sunday or Monday morning. Ridiculously small wash basin!!
Stayed 1 night in Aug 2025

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms at Potters were very clean and comfortable and the bathroom was spacious and worked well. Our room was very dark with no aspect outwards at all, but different rooms would vary in light. Our breakfast orders were undercooked and not correct but pleasant enough and it is convenient to offer breakfast to guests. We would stay here again.
Stayed 1 night in Aug 2025

10/10 Excellent

Kristen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying at Potters. The beds are fantastic, the rooms are clean, the staff are so friendly and we have stayed here multiple times - always happy! Oh and the food is fresh, well cooked and delicious! See you next time
Stayed 3 nights in Aug 2025

8/10 Good

Sean

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very helpful, great location. Food was good.
Stayed 1 night in Aug 2025

6/10 Okay

Rajendra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had booked a King bed. 2 single beds were joined together to make a King with an uncomfortable divide at the join. not impressed.
Stayed 1 night in Aug 2025

10/10 Excellent

amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff, great clean rooms. My only issue was arriving without realising there is no lift and had to lug suitcase upstairs. But i should have checked ahead.
Stayed 3 nights in Aug 2025

10/10 Excellent

Pip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, spotless accommodation, perfect location close to CBD. Great meal in the restaurant. Thanks
Stayed 1 night in Aug 2025

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the heart of town
Stayed 1 night in Aug 2025

10/10 Excellent

Rachel

Stayed 1 night in Aug 2025

10/10 Excellent

John

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had an Executive King room for our stay. Plenty of room with a nice big comfortable bed. Good bathroom. Staff were very friendly and happy to assist us. Close to Grand Central Shopping Centre and Toowoomba CBD. A good place to stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Stayed 3 nights in Jul 2025

10/10 Excellent

Pasenadee

Stayed 1 night in Jul 2025

10/10 Excellent

Rob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Dani

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 1 night in Jul 2025

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, great location, easy to find and park, clean spacious rooms
Stayed 1 night in Jun 2025

10/10 Excellent

Skye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Eugene, CHERMSIDE

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A very nice stay. Only negative was waiting for washing and dryer as the 1 set on ground floor was constantly full of hotel things.
Stayed 2 nights in Jul 2025

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was ready early and was extremely clean and tidy bed was comfortable
Stayed 2 nights in Jul 2025