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Hotel Botanico & The Oriental Spa Garden

5.0 star property

Photo gallery for Hotel Botanico & The Oriental Spa Garden

Couples treatment room(s), sauna, hot tub, Turkish bath/hammam
Property video
Down duvets, minibar, in-room safe, desk
Aerial view
Garden

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa pool
  • Pet-friendly
  • Parking included

Explore the area

View map
Avenida Richard Yeoward, 1, Puerto de la Cruz, Tenerife, 38400
  • Place, Botanical Gardens
    ‪2 min walk‬
  • Place, La Paz Lookout
    ‪5 min walk‬
  • Place, Taoro Park
    ‪17 min walk‬
  • Airport, Tenerife (TFS-Tenerife South)
    ‪61 min drive‬

Room options

Deluxe Double Room (Teide View)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Deluxe Double Room, Balcony, Ocean View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Deluxe Double Room (Spa View)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Superior Double Room (Teide View)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Double Room, Ocean View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Garden View (Ambassador)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, Ocean View (Ambassador)

  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Suite (Senator Teide view)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (Senator)

  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

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About the area

Puerto de la Cruz

When you stay at Hotel Botanico & The Oriental Spa Garden in Puerto de la Cruz, you'll be near the beach, just steps from Botanical Gardens and 14 minutes by foot from San Telmo Promenade. .This family-friendly hotel is 1 mi (1.6 km) from Lago Martianez Swimming Pools and 1 mi (1.6 km) from Tenerife Beaches.

What's nearby

  • Botanical Gardens - 2 min walk - 0.2 km
  • La Paz Lookout - 5 min walk - 0.5 km
  • Tenerife Beaches - 15 min walk - 1.3 km
  • Taoro Park - 17 min walk - 1.5 km
  • Plaza del Charco - 3 min drive - 1.5 km

Getting around

  • Tenerife South Airport (TFS) - 57 min drive

Restaurants

  • ‪Hotel Teide Mar *** - ‬5 min walk
  • ‪Cafeteria Mini Golf - ‬4 min walk
  • ‪Krombacher - ‬7 min walk
  • ‪El Bar Del Club - ‬6 min walk
  • ‪Café Álba - ‬8 min walk

About this property

Hotel Botanico & The Oriental Spa Garden

Luxury hotel with 4 restaurants, steps from Botanical Gardens
Hotel Botanico & The Oriental Spa Garden offers 241 accommodations with minibars and espresso makers. Rooms open to balconies. Beds feature down comforters. 55-inch Smart televisions come with satellite channels and Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Puerto de la Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 14 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 241 guestrooms featuring minibars and Smart televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools, a health club, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride on the complimentary shuttle, which operates within 2 km.
Enjoy Spanish cuisine at La Parrilla, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served on weekdays from 7:30 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM.
Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Puerto de la Cruz? This hotel has 16162 square feet (1502 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 7:30 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM.
La Parrilla - This fine-dining restaurant specializes in Spanish cuisine and serves dinner only.
The Oriental - This restaurant specializes in Asian cuisine and serves dinner only. Open select days.
Il Pappagallo - Overlooking the ocean, this restaurant specializes in Italian cuisine and serves dinner only. Open select days.
Palmera Real - This restaurant specializes in international cuisine and serves breakfast, lunch, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
Bar Hall - This lobby lounge overlooks the garden. Open daily.
24-hour room service is available.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle up to 2 km
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends
  • 4 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Bar Hall
  • Il Pappagallo
  • La Parrilla
  • Palmera Real
  • The Oriental

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Golf driving range
  • Golf lessons
  • Health club
  • Hot tub
  • Library
  • Piano
  • Sauna
  • Shopping
  • Steam room
  • Tennis
  • TV in common areas
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free area shuttle
  • In-room babysitting
  • Laundry facilities
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 16,162 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Mosquito nets
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per day, plus a one-time cleaning fee of EUR 50
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 18 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 187 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: EUR 30 per pet, per day plus EUR 50 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Botanico Puerto de la Cruz
Hotel Botanico Puerto de la Cruz
Hotel Botanico Tenerife
Botanico
Hotel Botanico And The Oriental Spa Garden
Botanico & The Oriental Spa
Hotel Botanico The Oriental Spa Garden
Hotel Botanico & The Oriental Spa Garden Hotel
Hotel Botanico & The Oriental Spa Garden Puerto de la Cruz
Hotel Botanico & The Oriental Spa Garden Hotel Puerto de la Cruz

Hotel Botanico & The Oriental Spa Garden Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 545 out of 674 reviews
Rating 8 - Good. 90 out of 674 reviews
Rating 6 - Okay. 26 out of 674 reviews
Rating 4 - Poor. 3 out of 674 reviews
Rating 2 - Terrible. 10 out of 674 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spotless room. Fantastic house keeping. Lovely breakfasts. Helpful reception staff. Great spa garden.
Stayed 7 nights in Nov 2025

6/10 Okay

Julie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel spotless and fully staffed . The hotel is beautiful and rooms to a high standard . Had it not been for a huge disappointment of not getting as advertised garden view would rate higher . The junior suite with garden view is a view of the reception canopy and a noisy road . Unhappy was shown another room one floor above same view . After a stale mate had to pay €300 to get a quite acceptable view . This was a lot lot more than if I had booked the Mountain View with Expedia . Felt ripped off and marred my holiday . Had advised Expedia after submitting how was check in. With reception badgering me 3 times to change review and going over same disagreement ( see pic of room with suppose garden view
Junior suite with suppose garden view showing no garden view just noisy to road a trees hiding garden
Stayed 8 nights in Oct 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous gardens, aviary, the gym was excellent & breakfasts were outstanding. Our last night we had dinner in
Stayed 5 nights in Aug 2025

10/10 Excellent

Trisha Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful, along with the staff. They were warm and welcoming, and went out of their way to make sure I had an amazing stay.
Stayed 3 nights in Aug 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were attentive. Property is beautiful. Nothing to dislike!
Stayed 3 nights in May 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Truly Magical Stay at Hotel Botánico

From the moment we arrived at Hotel Botánico, we knew we were in for something extraordinary. Nestled in lush gardens and surrounded by serene views, this hotel isn’t just a place to stay—it’s an experience that indulges every sense. The service was impeccable. Every member of the staff greeted us with warmth and genuine hospitality. From the front desk to housekeeping and restaurant servers, the level of care and attention made us feel like honored guests throughout our stay. Our room was a haven of comfort and elegance, complete with a private balcony that offered breathtaking views of the spa. Every detail—from the plush bedding to the fragrant white company toiletries—reflected the hotel's commitment to luxury and relaxation. One of the standout highlights was the Oriental Spa Garden. We’ve never experienced a spa like it. The tranquility, the beautifully landscaped surroundings, and the variety of treatments left us feeling completely rejuvenated. It’s worth a visit to the hotel for the spa alone! Our stay at Hotel Botánico was unforgettable and we can’t wait to return
Stayed 2 nights in May 2025

10/10 Excellent

RasikLal

Very best accommodation and all friendly staff 👍
Stayed 7 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Puerta de la Cruz

Beautiful Hotel, full of art and charm. Staff lovely. Highly recommend.
Stayed 3 nights in Apr 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

BEST HOTEL WE’VE EVER STAYED IN!

ABSOLUTELY FABULOUS, we would go again in a heartbeat! Best hotel for service and facilities. I’d like to see some free exercise yoga pilates classes offered in the Spa rather than paying for them. The treatments are pricey too but rest of Spa was wonderful! Esp the hidden cave hot tub that we found on last day! Such a pleasure to chat to the staff and they were not at all stuffy. As an avid birdwatcher the botanical gardens were to die for! New species at every turn as well as the flowers, plants & bonsai trees - workshop on these bonsai’s & flower arranging were brilliant :-)
Stayed 7 nights in Mar 2025

10/10 Excellent

Malcolm Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well-run and efficient, excellent staff, without exception. Lovely enviroment, excellent facilities. A real pleasure to be there in every way. The shuttle bus to the town centre is also a well-run service.
Stayed 7 nights in Apr 2025

10/10 Excellent

Viktoriia Sergiivna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

Hall
Deco
Spa
Spa
Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class property. Trending older but quiet and professional delivery of services
Stayed 4 nights in Mar 2025

10/10 Excellent

Brian Marshall

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel and beautiful gardens.
Stayed 6 nights in Mar 2025

10/10 Excellent

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and amazing breakfast!
Stayed 7 nights in Mar 2025

10/10 Excellent

Maeve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great staff. Would recommend to anyone. Disappointed to see the small Avery on the property as this is quite cruel to the birds. Otherwise outstanding place
Stayed 5 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Hurshil, Dunstable

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can say that Hotel Botanico & The Oriental Spa Garden offers an exceptional experience. I was consistently impressed by the luxurious amenities, the impeccable service, and the stunning environment. The Oriental Spa Garden was a true highlight, with a wide array of treatments that left me feeling relaxed and rejuvenated. The hotel's restaurants provided a delightful culinary journey with diverse cuisines and top-notch food. Overall, my stay at Hotel Botanico & The Oriental Spa Garden was truly unforgettable and provided a much-needed escape.
Stayed 3 nights in Mar 2025

10/10 Excellent

Yuval Shmuel, Shoham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place well maintain and clean. All the hotel is full of special art exhibition. Spa is hugh and great, and treatments are professional. All 4 restaurant are excellent. Staff is proffesional and always welcoming and helpfull. Highly recommended.
Stayed 9 nights in Mar 2025

10/10 Excellent

K C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful spa and facilities.

I loved my stay at Hotel Botanico and would highly recommend it. The spa was excellent and service was top notch.
Stayed 8 nights in Mar 2025

10/10 Excellent

john

Great people lovely location great restaurants.
Stayed 7 nights in Mar 2025

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second visit in three months and we were delighted with the service and ambience of the Hotel.
Stayed 10 nights in Feb 2025

10/10 Excellent

Dori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A luxurious and delightful hotel

Stayed 6 nights in Mar 2025

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic hotel, aimed very much at adults. Fabulous spa facilities included and many additional treatments available to purchase All members of staff were incredibly attentive and always happy to help Drinks were pricey (eg €8 for a beer) but there are several local bars nearby
Stayed 10 nights in Feb 2025

8/10 Good

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel , stunning spa . Main pool very cold advertised as 27 degrees which it definitely wasn’t . Given wrong room on arrival quickly rectified mistake.Restaurants overbooked couldn’t get a table until 9 pm on arrival when we arrived it was half empty , waited over half an hour for a booked table another night the manager blamed reception for overbooking. Would not do half board again . Breakfast excellent. All staff courteous.
Stayed 7 nights in Feb 2025