EXchange Hotel Vancouver

4.0 star property

Photo gallery for EXchange Hotel Vancouver

Exterior
Patio Suite - Dividend Floor
Interior
Pender Suite - Dividend Floor
Breakfast, lunch, dinner served; Mediterranean cuisine

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

Map
475 Howe Street, Vancouver, BC, V6B 2B3
  • Vancouver Waterfront
    ‪2 min walk‬
  • Canada Place Cruise Ship Terminal
    ‪3 min walk‬
  • Canada Place
    ‪4 min walk‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪20 min drive‬

Room options

Deluxe Two Queens

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Superior Queen with Sofa Bed

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Deluxe King

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Two Queens with Sitting Area

  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Large Twin Sofa Bed

Superior Two Queen Beds and Sofa Bed - Dividend Floor

  • Sleeps 5
  • 2 Queen Beds and 1 Large Twin Sofa Bed

Deluxe Queen

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Queen Accessible

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Pender Suite - Dividend Floor

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Urban Suite - Dividend Floor

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Blue Chip Suite - Dividend Floor

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Superior Queen Room with Sofa Bed - Dividend Floor

  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

Superior King Room with Sofa Bed - Dividend Floor

  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

Deluxe King Room -Dividend Floor

  • Sleeps 3
  • 1 King Bed

Deluxe Two Queen Beds - Dividend Floor

  • Sleeps 4
  • 2 Queen Beds

Superior King with Sofa Bed

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Boutique Queen Studio – Accommodates upto 2 people

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Patio Suite - Dividend Floor

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Similar properties

About the area

Vancouver

With a stay at EXchange Hotel Vancouver in Vancouver (Downtown Vancouver), you'll be steps from Vancouver Waterfront and Granville Street. .This hotel is 0.2 mi (0.4 km) from Canada Place Cruise Ship Terminal and 0.3 mi (0.4 km) from Canada Place.

What's nearby

  • Vancouver Waterfront - 2 min walk - 0.2 km
  • Vancouver Convention Centre - 3 min walk - 0.3 km
  • Canada Place Cruise Ship Terminal - 3 min walk - 0.3 km
  • Canada Place - 4 min walk - 0.4 km
  • BC Place Stadium - 14 min walk - 1.2 km

Getting around

  • Granville Station - 4 min walk
  • Vancouver Waterfront Station - 5 min walk
  • Vancouver Intl. Airport (YVR) - 28 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪The Vancouver Club - ‬4 min walk
  • ‪Trees Organic Coffee - ‬2 min walk
  • ‪Palate Kitchen - ‬2 min walk
  • ‪Lions Pub - ‬3 min walk

About this property

EXchange Hotel Vancouver

Hotel with a restaurant, steps from Vancouver Waterfront
EXchange Hotel Vancouver offers 202 air-conditioned accommodations with tablet computers and espresso makers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 50-inch Smart televisions come with premium cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 202 individually decorated guestrooms, featuring tablet computers and Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features a banquet hall, bicycle tour information, and bike storage.
Enjoy Mediterranean cuisine at Hydra Estiatorio, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Hydra Estiatorio - This restaurant specializes in Mediterranean cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (CAD 49 per night)
  • Secured, covered valet parking on site (CAD 59 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: CAD 25 to 50 for adults and CAD 15 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Hydra Estiatorio

Things to do

  • 24-hour gym
  • Bicycle shuttle
  • Bicycle storage
  • Bicycle tours
  • Helicopter/aeroplane tours
  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Hardwood flooring in room
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Flexi pass mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of CAD 25 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of CAD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 25 to 50 for adults, and CAD 15 to 30 for children
  • Covered self parking fee: CAD 49 per night
  • Covered valet parking fee: CAD 59 per night (in/out privileges)
  • Pet fee: CAD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses solar and geothermal energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

EXchange Hotel
EXchange Hotel
EXchange Vancouver
Hotel EXchange Hotel Vancouver Vancouver
Vancouver EXchange Hotel Vancouver Hotel
Hotel EXchange Hotel Vancouver
EXchange Hotel Vancouver Vancouver
EXchange
EXchange Hotel Vancouver Hotel
EXchange Hotel Vancouver Vancouver
EXchange Hotel Vancouver Hotel Vancouver

EXchange Hotel Vancouver Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 2542 out of 3057 reviews
Rating 8 - Good. 353 out of 3057 reviews
Rating 6 - Okay. 95 out of 3057 reviews
Rating 4 - Poor. 39 out of 3057 reviews
Rating 2 - Terrible. 28 out of 3057 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Amazing spot, amazing hotel. Cool experience with the rich history of the property
Stayed 2 nights in Jan 2025

10/10 Excellent

Judy

Stayed 1 night in Mar 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Bill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location and great staff. will be back
Stayed 4 nights in Mar 2025

10/10 Excellent

Fernando

Liked: Amenities, property conditions & facilities
I love this hotel it was great !!!
Stayed 1 night in Mar 2025

10/10 Excellent

jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great choice to stay here. Close to everything
Stayed 2 nights in Mar 2025

10/10 Excellent

Jarett

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent
Stayed 2 nights in Mar 2025

10/10 Excellent

Huynh Bao Huy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, was very quiet and comforting. The heated bathroom floor was a nice touch along with the amenities.

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great!
Stayed 2 nights in Feb 2025

10/10 Excellent

Akem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Helmut

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely. It was a unique property with much history. The staff were knowledgeable, friendly, and very helpful. The food in the wine bar was amazing. Really enjoyed my weekend there and will be sure to come back. Thanks so much!
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

OK.

Pour : emplacement parfait à quelques pas du métro souterrain, employés en général très bien, le service des portiers est exceptionnel. Lit et oreiller très confortable, propre, ménage fait à tous les jours. Restaurant excellent. Service à la chambre très bon aussi. Sécuritaire pour femme seule en voyage d'affaire. Produit de chambre très bien. Contre: la vue est d'une tristesse pas possible. Vue sur un mur blanc à quelques mètres malgré la réservation d'une vue ville. (7e étages), donc toujours chambre très sombre , sans lumière à cause du mur à côté des grandes fenêtres. Une chaleur vraiment élevée dans la chambre. Le thermostat ne fonctionne clairement pas. la chambre était à 20 degré sur le thermostat mais sur mon iphone c'était 26. Impossible à réduire. Chambre très très petite mais ok comme j'étais seule. Il y avait un bruit de ventillation extérieur sans arrêt tout le long de mon séjour qui me réveillait la nuit. Une horreur.
Stayed 3 nights in Mar 2025

10/10 Excellent

Harvey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Sepideh

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and hospitality Good size room Quiet
Stayed 4 nights in Mar 2025

8/10 Good

Peimaneh

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this hotel

Great staff, and location, thank you all for the great work.
Stayed 2 nights in Mar 2025

10/10 Excellent

David

Stayed 2 nights in Mar 2025

10/10 Excellent

Tom

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel in Perfect location

Great hotel in a great location. The room was on the smaller side and the view out of the window was into the neighbouring office. However the room was very modern, clean and comfortable. The man on the front door was friendly and informative, explaining reception was up a floor. The resturant/Bar is very good.
Stayed 1 night in Feb 2025

10/10 Excellent

CHRISTOPHER GLENN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Finally a hotel that is actually doing something for the environment other than just asking guests to wash towels less often. The wooden access cards, environmental heating and rainwater toilets will make an impact. Clean and modern facilities.
Stayed 2 nights in Mar 2025

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first stay at the EXchange Hotel. What this hotel doesn't have is a Large, elegant foyer. The entrance is more like what one would expect for a residence in New York. There is a door man waiting to greet you and answer any questions that you may have. The room is clean and well designed. Temperature in room is comfortable and if there is a heater or a/c it is very quiet. Bathroom is clean and spacious. We were on the 6th floor and you could hear road noise but nothing that would keep you from a good nights rest. We only had breakfast at the Hydra and felt is was very good. The best thing going for this hotel is the people, very helpful with a most pleasant disposition. Well done.
Stayed 3 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Jean Marianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in front of the mall and walking distance. Very clean and new and pleasant staff. We were able to check-in early on the day of arrival. However, we were not able to check-out late because I did not know there was a maximum number of rooms they allow for it (would like to have been informed when I asked about late check-out on the day of check-in). Wish the temperature of the room could have been higher than 23 degrees on the thermostat (felt it was chilly).
Stayed 1 night in Mar 2025

10/10 Excellent

Abdu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Rose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i like customer service, and the cleanliness
Stayed 2 nights in Mar 2025