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EXchange Hotel Vancouver

4.0 star property

Photo gallery for EXchange Hotel Vancouver

Exterior
Interior
Executive lounge
Breakfast, lunch, dinner served; Mediterranean cuisine
Patio Suite - Dividend Floor | Terrace/patio

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Restaurant
  • Air-conditioning

Explore the area

View map
475 Howe Street, Vancouver, BC, V6B 2B3
  • Place, Granville Street
    ‪1 min walk‬
  • Place, Canada Place Cruise Ship Terminal
    ‪3 min walk‬
  • Place, Canada Place
    ‪4 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪20 min drive‬

Room options

View all photos for Deluxe Queen

Premium bedding, down duvets, in-room safe, individually decorated

Deluxe Queen

9.2 out of 10
Wonderful
(90 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Queen with Sofa Bed

Premium bedding, down duvets, in-room safe, individually decorated

Superior Queen with Sofa Bed

9.6 out of 10
Exceptional
(11 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Two Queens

Premium bedding, down duvets, in-room safe, individually decorated

Deluxe Two Queens

9.6 out of 10
Exceptional
(98 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Two Queens with Sitting Area

Premium bedding, down duvets, in-room safe, individually decorated

Superior Two Queens with Sitting Area

9.8 out of 10
Exceptional
(42 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Large Single Sofa Bed

View all photos for Deluxe King

Premium bedding, down duvets, in-room safe, individually decorated

Deluxe King

9.4 out of 10
Exceptional
(318 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King with Sofa Bed

Premium bedding, down duvets, in-room safe, individually decorated

Superior King with Sofa Bed

9.4 out of 10
Exceptional
(82 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Boutique Queen Studio – Accommodates upto 2 people

Premium bedding, down duvets, in-room safe, individually decorated

Boutique Queen Studio – Accommodates upto 2 people

9.0 out of 10
Wonderful
(44 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Patio Suite - Dividend Floor

Patio Suite - Dividend Floor

Patio Suite - Dividend Floor

  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Superior King Room with Single Sofa bed

Premium bedding, down duvets, in-room safe, individually decorated

Superior King Room with Single Sofa bed

  • Sleeps 3

View all photos for Superior Two Queen Room With Sofa Bed

Premium bedding, down duvets, in-room safe, individually decorated

Superior Two Queen Room With Sofa Bed

  • Sleeps 5

View all photos for Pender Suite - Dividend Floor

Pender Suite - Dividend Floor

Pender Suite - Dividend Floor

10.0 out of 10
Exceptional
(10 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Urban Suite - Dividend Floor

Urban Suite - Dividend Floor

Urban Suite - Dividend Floor

9.8 out of 10
Exceptional
(8 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Blue Chip Suite - Dividend Floor

Blue Chip Suite - Dividend Floor

Blue Chip Suite - Dividend Floor

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Queen Accessible

Premium bedding, down duvets, in-room safe, individually decorated

Deluxe Queen Accessible

9.0 out of 10
Wonderful
(22 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King Room -Dividend Floor

Room amenity

Deluxe King Room -Dividend Floor

10.0 out of 10
Exceptional
(5 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room with Sofa Bed - Dividend Floor

Premium bedding, down duvets, in-room safe, individually decorated

Superior King Room with Sofa Bed - Dividend Floor

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Superior Queen Room with Sofa Bed - Dividend Floor

Premium bedding, down duvets, in-room safe, individually decorated

Superior Queen Room with Sofa Bed - Dividend Floor

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Deluxe Two Queen Beds - Dividend Floor

Room amenity

Deluxe Two Queen Beds - Dividend Floor

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Two Queen Beds and Sofa Bed - Dividend Floor

Premium bedding, down duvets, in-room safe, individually decorated

Superior Two Queen Beds and Sofa Bed - Dividend Floor

9.6 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Large Single Sofa Bed

View all photos for Blue Chip King Suite

Premium bedding, down duvets, in-room safe, individually decorated

Blue Chip King Suite

  • Sleeps 3

View all photos for Deluxe Queen Accessible

Premium bedding, down duvets, in-room safe, individually decorated

Deluxe Queen Accessible

  • Sleeps 2

View all photos for Pender King Suite

Premium bedding, down duvets, in-room safe, individually decorated

Pender King Suite

  • Sleeps 3

View all photos for Patio King Suite

Living area

Patio King Suite

  • Sleeps 4

Urban Suite

  • Sleeps 3

Superior Two Queens With Sitting Area

  • Sleeps 4

Dividend Deluxe King

  • Sleeps 2

Dividend Deluxe Two Queens

  • Sleeps 4

Superior King Room With Single Sofa Bed

  • Sleeps 2

Dividend Superior Two Queens-Club Floor

  • Sleeps 4

Superior Queen Room With Sofa Bed Dividend Floor

  • Sleeps 3

View all photos for Deluxe Two Queen Room

Premium bedding, down duvets, in-room safe, individually decorated

Deluxe Two Queen Room

  • Sleeps 4

View all photos for Deluxe King Room

Premium bedding, down duvets, in-room safe, individually decorated

Deluxe King Room

  • Sleeps 2

View all photos for Superior Queen Room

Premium bedding, down duvets, in-room safe, individually decorated

Superior Queen Room

  • Sleeps 3

View all photos for Deluxe Queen Room

Premium bedding, down duvets, in-room safe, individually decorated

Deluxe Queen Room

  • Sleeps 2

View all photos for Boutique Queen Studio

Premium bedding, down duvets, in-room safe, individually decorated

Boutique Queen Studio

  • Sleeps 2

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About the area

Vancouver

With a stay at EXchange Hotel Vancouver in Vancouver (Downtown Vancouver), you'll be steps from Vancouver Waterfront and Granville Street. .This hotel is 0.2 mi (0.4 km) from Canada Place Cruise Ship Terminal and 0.3 mi (0.4 km) from Canada Place.

What's nearby

  • Granville Street - 1 min walk - 0.2 km
  • Vancouver Waterfront - 1 min walk - 0.2 km
  • Pacific Centre Shopping Mall - 1 min walk - 0.2 km
  • Canada Place Cruise Ship Terminal - 3 min walk - 0.3 km
  • Canada Place - 4 min walk - 0.4 km

Getting around

  • Granville Station - 4 min walk
  • Vancouver Waterfront Station - 5 min walk
  • Vancouver Intl. Airport (YVR) - 28 min drive

Restaurants

  • ‪Breka Bakery & Café - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Zaatar W Zeit - ‬2 min walk
  • ‪Trees Organic Coffee - ‬2 min walk
  • ‪Tim Hortons - ‬1 min walk

About this property

EXchange Hotel Vancouver

EXchange Hotel Vancouver offers 201 air-conditioned accommodations with tablet computers and espresso makers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 50-inch Smart televisions come with premium cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 201 individually decorated guestrooms, featuring tablet computers and Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this Art Deco hotel include a banquet hall, bicycle tour information, and bike storage.
Enjoy Mediterranean cuisine at Hydra Estiatorio, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Hydra Estiatorio - This restaurant specializes in Mediterranean cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (CAD 52 per night)
  • Secured, covered valet parking on site (CAD 62 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 25 to 50 for adults and CAD 15 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Hydra Estiatorio

Things to do

  • 24-hour gym
  • Bicycle shuttle
  • Bicycle storage
  • Bicycle tours
  • Helicopter/aeroplane tours
  • Library

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Hardwood flooring in room
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1929
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - November 2018
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's Virdee mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of CAD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 25 to 50 for adults, and CAD 15 to 30 for children
  • Covered self parking fee: CAD 52 per night (in/out privileges)
  • Covered valet parking fee: CAD 62 per night (in/out privileges)
  • Pet fee: CAD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses solar and geothermal energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

EXchange Hotel
EXchange Hotel
EXchange Vancouver
Hotel EXchange Hotel Vancouver Vancouver
Vancouver EXchange Hotel Vancouver Hotel
Hotel EXchange Hotel Vancouver
EXchange Hotel Vancouver Vancouver
EXchange
EXchange Hotel Vancouver Hotel
EXchange Hotel Vancouver Vancouver
EXchange Hotel Vancouver Hotel Vancouver

EXchange Hotel Vancouver Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 2628 out of 3126 reviews
Rating 8 - Good. 339 out of 3126 reviews
Rating 6 - Okay. 96 out of 3126 reviews
Rating 4 - Poor. 36 out of 3126 reviews
Rating 2 - Terrible. 27 out of 3126 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Keven

Liked: Cleanliness, staff & service, amenities
This is great hotel
Stayed 2 nights in Dec 2025

10/10 Excellent

KIM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our favorite hotel in Vancouver. Great location heated bathroom floors amazing toiletries and continuous great customer service front desk/bellman. Always stay here in Vancouver
Stayed 1 night in Dec 2025

10/10 Excellent

Sebastian, Beaumont

Liked: Cleanliness, amenities, property conditions & facilities
Kind and helpful staff. Nice room, simple but good amenities.
Stayed 1 night in Dec 2025

10/10 Excellent

Jayrome

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Central location, friendly staff and very clean rooms. Love that it doesn't have carpet and the bathroom floors are warm.
Stayed 1 night in Dec 2025

10/10 Excellent

Amy

Stayed 2 nights in Dec 2025

10/10 Excellent

Shantel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Blair

Stayed 1 night in Dec 2025

6/10 Okay

ONG KOK

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
8hfBreakfast for dividend floor not properly clarified, despite forking out more.
Stayed 1 night in Dec 2025

10/10 Excellent

Christopher

Stayed 1 night in Dec 2025

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
All services and facilities including hotel rooms are good.
Stayed 7 nights in Dec 2025

10/10 Excellent

Kelly

Stayed 1 night in Dec 2025

10/10 Excellent

Philip

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, location, clean room, comfortable bed
Stayed 1 night in Dec 2025

8/10 Good

Yali

Travelled with family
Liked: Cleanliness, staff & service, amenities
Our room is really small
Stayed 2 nights in Dec 2025

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, amenities
Very kind, friendly and over-the-top in helpfulness staff. Hotel was absolutely gorgeous!!!! Will definitely be coming back here to stay.
Stayed 4 nights in Dec 2025

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was superb! Will be staying again for sure.
Stayed 1 night in Nov 2025

10/10 Excellent

Remilee

Stayed 2 nights in Dec 2025

10/10 Excellent

Ekaterina

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay at the Exchange hotel and found the hospitality of every single person we encountered to be exceptional. It’s the main reason we can’t wait to come back. Even though our stay was perfect, I had a couple suggestions. 1. It would be nice to have an additional hook in the bathroom for wet towels. There is a rack right above the toilet and there is one hook next to the shower, but it would be nice to have a double hook. 2. Our tablet didn’t seem to turn on during our stay. I’m not sure if the battery just wasn’t charged, but honestly we didn’t use the tv so we didn’t bother to reach out to the front desk. I’m sure they would have been wonderful in helping fix the situation.
Stayed 1 night in Dec 2025

6/10 Okay

Michael

Stayed 1 night in Dec 2025

10/10 Excellent

Alex

Stayed 2 nights in Dec 2025

10/10 Excellent

Brandi

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time staying at this hotel. The staff are warm and welcoming, rooms are clean, comfortable and stylish. Breakfast was delicious and restaurant ambience is great!
Stayed 1 night in Dec 2025

10/10 Excellent

Lareina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff are amazing; great location!
Stayed 2 nights in Dec 2025

10/10 Excellent

Monica

Liked: Cleanliness, property conditions & facilities
Great
Stayed 1 night in Dec 2025

10/10 Excellent

Lynette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, classy, and convenient to public transportation - an excellent option for staying in downtown Vancouver!
Stayed 1 night in Dec 2025

10/10 Excellent

Mirza

Stayed 2 nights in Dec 2025

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was very clean and staff were beyond courteous
Stayed 1 night in Dec 2025