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Inn at the Quay

4.0 star property

Photo gallery for Inn at the Quay

Minibar, desk, iron/ironing board, free WiFi
Fitness facility
Exterior
Room, 2 Queen Beds (Quay)
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available
  • Gym

Explore the area

View map
900 Quayside Dr, New Westminster, BC, V3M6G1
  • Douglas College
    ‪4 min walk‬
  • Holland Park
    ‪9 min drive‬
  • Metropolis at Metrotown
    ‪9 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪26 min drive‬

Room options

View all photos for Room, 1 Queen Bed (Quay)

Minibar, desk, iron/ironing board, free WiFi

Room, 1 Queen Bed (Quay)

9.2 out of 10
Wonderful
(33 reviews)
  • River view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds (Quay)

Room, 2 Queen Beds (Quay)

Room, 2 Queen Beds (Quay)

9.4 out of 10
Exceptional
(33 reviews)
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Quay)

Minibar, desk, iron/ironing board, free WiFi

Room, 1 King Bed (Quay)

9.0 out of 10
Wonderful
(28 reviews)
  • River view
  • Sleeps 3
  • 1 King Bed

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About the area

New Westminster

Located in New Westminster, Inn at the Quay is on the riverwalk, a 1-minute drive from Douglas College and 10 minutes from Holland Park. .This eco-certified hotel is 4.9 mi (7.9 km) from Metropolis at Metrotown and 7.2 mi (11.5 km) from Simon Fraser University.

What's nearby

  • Douglas College - 4 min walk - 0.4 km
  • Holland Park - 9 min drive - 6.7 km
  • Metropolis at Metrotown - 9 min drive - 7.0 km
  • Hard Rock Casino Vancouver - 11 min drive - 9.1 km
  • Simon Fraser University - 14 min drive - 11.1 km

Getting around

  • New Westminster Station - 5 min walk
  • Coquitlam Central Station - 16 min drive
  • Vancouver Intl. Airport (YVR) - 30 min drive

Restaurants

  • ‪Tim Hortons - ‬5 min walk
  • ‪Big Way Hot Pot 大味·锅物料理 - ‬4 min walk
  • ‪The Spud Shack Fry Co. - ‬4 min walk
  • ‪Donair Dude - ‬3 min walk
  • ‪North Noodle House - ‬6 min walk

About this property

Inn at the Quay

Eco-certified hotel with a fitness center and a sauna
Inn at the Quay offers 126 accommodations with minibars and coffee/tea makers. Rooms open to balconies. LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This New Westminster hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 126 guestrooms featuring refrigerators and minibars. Rooms have private balconies. LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries.
Be sure to enjoy recreational amenities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby.
Enjoy seafood at The Boathouse, a restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are served on weekdays from 6:30 AM to noon and on weekends from 9:00 AM to 1:00 PM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in New Westminster? This hotel has 3875 square feet (360 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and noon and on weekends between 9:00 AM and 1:00 PM.
The Boathouse - This restaurant specializes in seafood and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (CAD 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to noon on weekdays and 9:00 AM to 1:00 PM on weekends; CAD 15 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Boathouse

Things to do

  • Gym
  • Sauna

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 3,875 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 25 per person
  • Self parking fee: CAD 15.00 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Inn Quay
Inn Quay New Westminster
Quay Inn
Quay New Westminster
At Westminster Quay New
Hotel At Westminster Quay
Inn At The Quay Hotel New Westminster
Inn at the Quay Hotel
Inn at the Quay New Westminster
Inn at the Quay Hotel New Westminster

Inn at the Quay Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 641 out of 1009 reviews
Rating 8 - Good. 266 out of 1009 reviews
Rating 6 - Okay. 63 out of 1009 reviews
Rating 4 - Poor. 22 out of 1009 reviews
Rating 2 - Terrible. 17 out of 1009 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Guillermo

Travelled with family
Centrally located and within walking distance to the SkyLink. The hotel is situated by the river, and offers a beautiful scenery. It is near restaurants and shops. The hotel staff is wonderful, always willing to help.
Stayed 7 nights in Jun 2025

8/10 Good

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Great stay.
Stayed 2 nights in Jun 2025

8/10 Good

Shavonne

Business traveller
Liked: Staff & service, room comfort
Great location. The parking is horrendous and the hotel itself is a bit outdated. Service was good. Good nearby restaurants. Would only stay here again if I had to be something to do that was within the vicinity of the hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent choice

Beautiful river view and you need to try out the boat house restaurant which is right next. Awesome service and breakfast Was a medical trip for me and bed was comfy!!
Stayed 2 nights in Jun 2025

10/10 Excellent

Cynthia

Stayed 2 nights in Jun 2025

6/10 Okay

Jennifer

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Joanna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed the convenience of being near the water and not far from the sky train.
Stayed 2 nights in Jun 2025

10/10 Excellent

Seida, Saskatoon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

2/10 Terrible

Almir

Stayed 3 nights in May 2025

10/10 Excellent

Anne

Liked: Cleanliness, amenities, property conditions & facilities
Close to River Market and very walkable.
Stayed 5 nights in May 2025

10/10 Excellent

Mensur

Liked: Cleanliness, staff & service, property conditions & facilities
It is nice area to stay
Stayed 3 nights in May 2025

10/10 Excellent

Monica

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Shauna

Business traveller
Liked: Cleanliness, property conditions & facilities
Room was nice, clean & appealing. Great location close to restaurants, transportation, shopping. No safe in room was dissapointing and there was no fresh brewed coffed on site and the restaurant does not open until 9am. *there a coffee machine in the suite but it is located in the bathroom which is unappealing.
Stayed 3 nights in May 2025

10/10 Excellent

Shannon, Leduc

Cool location
Stayed 2 nights in May 2025

10/10 Excellent

Adyam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Mike

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location to be immersed in New Westminster. Facilities are great - service strong.
Stayed 3 nights in May 2025

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Jimmy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Check in staff at the reception was this older lady that looked extremly stressed and irritable when I was in the process of signing in and had to take a important phone call. My other party of 2 volunteered to check in while she waited, but was rudely told that she cannot do that and has to wait to till she checks me in. Found that to be extremely unfriendly for some in the hospitality business Other staff members were friendly though
Stayed 2 nights in May 2025

10/10 Excellent

JOANNE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and view
Stayed 3 nights in May 2025

10/10 Excellent

Mark

Liked: Staff & service, property conditions & facilities, room comfort

Nice spot on the mighty Fraser River

Everything is handy. Metro is very convenient making it easy for events in Vancouver. Lots of restaurants close by
Stayed 1 night in May 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot. Loved the view. Staff was excellent.
Stayed 1 night in May 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New Westminster Gem

Stayed here a number of times in the past year and always consistently good. Love the views, location and nearby restaurants and shopping.
Stayed 1 night in May 2025

10/10 Excellent

Ludvica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I was there overnight. It was the perfect location for my event. The Boardwalk is beautiful. The staff were fine. I had no issues. It was clean, simple and a great location.
Stayed 1 night in Apr 2025