Staff were friendly and helpful, let down by the cleanliness. I’m a cleaner so I see everything that’s wrong the moment I walk in a room. Skirting needs to be cleaned, mirrors and glass were terrible - cleaner has used a dirty wet cloth to wipe mirror and then just left it to dry. Wall around bin had spill marks. Picture on wall had fingerprints all over it. No teaspoons, no handtowel or bathmat left, odd amounts of glasses, cups, teabags etc. All small details but they make the difference between a good review to a bad one.